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Dr. Swaran Batra, MB BS

Dr. Swaran Batra, MB BS

Internal Medicine*
40+ years of experience

Dr. Swaran Batra, MB BS is an internist in Lubbock, TX and has over 40 years of experience in the medical field. She graduated from Govt MC-Punjab University Rohtak in 1980. She is affiliated with medical facilities Covenant Childrens Hospital and Covenant Medical Center. She is accepting new patients and telehealth appointments.

3.2 Star Rating
Based on 20 reviews 3.2 Star Rating (20 reviews)

Covenant Medical Group - Southwest Medical Park

9812 Slide Rd Lubbock, TX 79424
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Batra specializes in the area of Internal Medicine. See board certifications
  • Easy Scheduling
    Patients said scheduling was easy. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Surgical Care Excellence Award™ See hospitals
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Dr. Batra's Reviews

Likelihood to recommend Dr. Batra

3.2
20 ratings, 8 with a written review
5 star
50%
50%
4 star
5%
5%
3 star
0%
0%
2 star
5%
5%
1 star
40%
40%

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Horrible dr
Do not use! Worse dr ever! She makes up excuses and tells you one thing and does the other
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Unhappy patient – Sep 14, 2022
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Very Disorganized and Rushed
I saw Dr. Batra for all of my college career for ADHD meds. Other doctors required an extensive amount of testing that I couldn’t afford, but Batra made this easy. However, later on, I was moving cities and applying to grad school, and the nurse who was supposed to help get my prescription for ADHD meds transferred to a different pharmacy kept saying she would resolve the issue, but I wound up waiting 3 weeks or more for my medication. There was horrid communication from their office when I needed to provide additional information that was stopping the prescription, and Batra would take several days to sign off on the prescription for no reason. I later went in for stabbing pains in my stomach, and she was rushed. She behaved like she didn’t have the time to consider more than one possibility. After 5 minutes of assessment, she prescribed heartburn medication, which did nothing. I later went to another doctor who caught the issue by being thorough and actually listening.
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jul 15, 2022
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Doctor is not organized. Staff is inexperienced. Has a staff member namrd Autumn who is very ignorant God bless her soul. She is young and very immature.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Sep 20, 2021
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Dr. Batra always seemed very rushed, never remembers me or my previous visits and doesn't take the time to listen to my concerns. Each time is like starting completely over as it seems she does ever review my chart. She was never in the exam room more than 30 seconds.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Kate – Jul 05, 2021
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I've been a patient for 13 years. She is very thorough, kind, and professional. She was especially supportive when my son died. I recommend her without any hesitation. I'm thankful to have her in my life.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Lee in Lubbock , TX – Jun 15, 2018
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I saw Batra today, and I wasn't impressed. She seemed like she didn't want to listen to me and already made her mind up. She checked my heart so fast I didn't think it was possible to hear anything except the thump of the stethoscope hitting my chest and instantly leaving my chest. Flu test was negative and I suggested a mono test and she said "ok,but it'll be negative too". I didn't appreciate her negativity towards another test. It's better than her Claritin remedy. And yes I was +mono
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Austin, TX – Mar 13, 2017
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Dr. Batra has been my primary care physician for more than 15 years, and she is top-notch, the best primary care doctor I have ever had. She is gifted at accurate diagnosis. She takes a conservative approach to treatments, and I appreciate her suggesting non-prescription treatments when they will work and are appropriate. She is brilliant and always knows the current research.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Sara McLaughlin in Lubbock, TX – Feb 08, 2017
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She can not communicate with patients and has no care for patients. Does not listen to them or take their issues seriously.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Mar 22, 2016
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About Me

biography

Dr. Swaran Batra, MB BS is an internist in Lubbock, TX and has over 40 years of experience in the medical field. She graduated from Govt MC-Punjab University Rohtak in 1980. She is affiliated with medical facilities Covenant Childrens Hospital...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Our Lady Of Mercy Medical Center

    Internship Hospital, 1992
  • Govt Mc-punjab University Rohtak

    Medical School, 1980
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Covenant Medical Group - Southwest Medical Park

1

Affiliated Hospitals

  • Covenant Childrens Hospital

    4015 22nd Pl
    Lubbock, TX 79410
  • Covenant Medical Center

    3615 19th St
    Lubbock, TX 79410
    Recipient of 7
    hospital awards

    Surgical Care Excellence Award™ (2025)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality