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Dr. Sy Tsi, MD

Dr. Sy Tsi, MD

Urology*

Dr. Sy Tsi, MD is a urologist in Corona, CA. Dr. Tsi has extensive experience in Urinary Conditions. He is affiliated with Riverside Community Hospital. He is accepting new patients and telehealth appointments.

2.2 Star Rating
Based on 19 reviews 2.2 Star Rating (19 reviews)

Locations

The Urology Center of South California - Corona

The Urology Center of South California - Corona801 S Main St Ste 201 Corona, CA 92882
1

The Urology Center of South California

The Urology Center of South California3975 Jackson St Ste 308 Riverside, CA 92503
2

At a Glance

  • Area of ExpertiseDr. Tsi specializes in the area of Urology. See board certifications
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica’s 100 Best Hospitals for Prostate Surgery Award™ See hospitals

More Urology Specialists at Riverside Community Hospital

Experience Check

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Dr. Tsi's Reviews

Likelihood to recommend Dr. Tsi

2.2
19 ratings, 10 with a written review
5 star
21%
21%
4 star
5%
5%
3 star
11%
11%
2 star
0%
0%
1 star
63%
63%

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Title: Warning: Poor Care from Dr. SY TSI at Corona Valley I want to share my disappointing experience with Dr. SY TSI at Corona Valley, where I underwent kidney stone surgery and subsequent aftercare. Unfortunately, my experience with Dr. SY TSI was far from satisfactory. From the beginning, there were multiple instances of mishandled paperwork, leading to unnecessary delays and added stress. Additionally, there were repeated issues with ensuring I received the necessary medication in a timely manner, which caused significant concern and discomfort. Despite being responsible for my aftercare, Dr. SY TSI neglected to fulfill this obligation and was unresponsive to my needs. To make matters worse, I continue to suffer from unresolved issues, including ongoing blood in my urine, and Dr. SY TSI has refused to return my calls, leaving me feeling neglected and without the medical attention I urgently require. Given my distressing experience, I strongly advise seeking alternative care to avoid a similar ordeal. It is essential to prioritize one's health and well-being, and unfortunately, Dr. SY TSI at Corona Valley did not meet the standard of care.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
J.R – Jan 03, 2024
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Great
Telehealth
Goodf
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tony – Nov 03, 2023
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Appointments run very late. He showed up two hours late to a procedure ... He misdiagnosed my problem and then prescribed the wrong medicine. My last appointment, I waited in the reception area for an hour, then waited in the examination room for another two hours. Ultimately, I became fed up and decided I wasn't going to waste any more of my life on this guy, and left. He did call two days later and gave me a wrong diagnosis. I have since found another doctor and have received proper treatment. Stay away !!
What went well
No results
What could be improved
  • Office environment
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Jun 09, 2021
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HORRIBLE! STAY AWAY! He does not bother to call and inform patients of test results. I ended up in hospital for 5 days because he wasn't concerned about my lab results, prescribed wrong medication. If he tells you its "Normal" get another opinion quickly.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Mar 18, 2021
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The best
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Feb 19, 2021
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No, no, no! Do yourself a favor and find another Urologist. The entire office is mismanaged. The staff might be competent, but everybody is so busy that it's a total freakshow! Ridiculously long delays. Dirt and disgusting waiting room. Find another alternative. You're welcome. :)
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Mar 10, 2020
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Dr Tsi . Is my kidney stone dr. For surgeries. He is the very best urologist I’ve seen. Dr say. Has done 4 or more surgeries on my in last 12 years . He is the very best .the office staff is great and hav3 become my close friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Robin in Hemet – Dec 02, 2019
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I was written a prescription for a medicine from my doctor and his office sent it to my insurance to get an approval which was over a month ago, I received a denial for the medications, stating that the doctor should try something else before requesting this medication! I was not informed by the doctor's office of the issue I went to the doctor's office in person and wanted an explanation why I wasn't informed, some office assistant tried to brush me off by telling me that we will call the insurance and get the approval, so I asked to speak with the office manager and I spoke with Layne, which was understanding and she promised that she would take care of the Issue and will call me back when she got the prescription approved! I didn't hear back from her and I went to office on September 5th because again; they don't answer phones, an office assistant told me that they have an approval and showed me the approval they received on August 26th, I asked her why I wasn't called, she said tha
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
6 others found this helpful
Helpful
EA – Sep 12, 2019
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The review is for his staff. They will not answer requests, call backs, RX refills. We will be looking for a new Urologist. Total disgrace to medical field
What went well
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
7 others found this helpful
Helpful
May 14, 2019
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Couldn't say Thank You enough to this amazing doctor. He gave us advise and guided us and gave detailed information on what to do for my brother which is very sick. Highly recommend Dr. Tsi.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Fred in Fontana, CA – Aug 24, 2016
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About Me

Watch Dr. Tsi's Video

care philosophy

In my practice I enjoy the day to day interaction with my patients as I listen to their urological issues. I strongly believe patients deserve being treated with compassion and respect.
  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Minnesota Medical School

    Fellowship Hospital
  • University Of Minnesota Medical School

    Residency Hospital
  • University Of Minnesota Medical School

    Medical School
American Board of Medical Specialties®
American Board of Urology®
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

  • Mandarin

  • Persian

  • Spanish

  • Golden key and Eta Sigma Honor Society

  • Gerald P. Plaisance University Scholarship

  • Philip Morton Pharmacia Collegiate Scholarship

  • Ballod Honorary Scholarship

  • ACLU Scholarship

Affiliated Hospitals

  • Riverside Community Hospital

    4445 Magnolia Ave
    Riverside, CA 92501
    Recipient of 29
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    America’s 100 Best Hospitals for Prostate Surgery Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    79%
    Patients said they were given information about recovering at home

    5% lower than the national average

    70%
    Patients said that doctors always listened to them and explained things well

    6% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality