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Dr. Theodore Schock, DO

Dr. Theodore Schock, DO

Family Medicine*

Dr. Theodore Schock, DO is a family medicine physician in Rockford, IL. He is affiliated with OSF Saint Anthony Medical Center. He is not accepting new patients.

3.8 Star Rating
Based on 31 reviews 3.8 Star Rating (31 reviews)

Practice

657 S Mulford Rd Rockford, IL 61108

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Dr. Schock's Reviews

Likelihood to recommend Dr. Schock

3.8
31 ratings, 9 with a written review
5 star
71%
71%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
29%
29%

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My husband and have been with Dr. Schock for a number of years now and are very happy with him. He recently went to a direct primary care model (see their website for details) and we have no complaints. He is kind and understands when a patient doesn't want to use a specific course of treatment and recommends alternatives. His wife Heidi, who is the office manager, has been nothing but nice and professional to us over the years. They answer emails quickly. We can get into see the doctor quickly, often the same day if needed. They get prescriptions called in and taken care of. HIs nurse, Jan, is super friendly and caring and I'm so happy she remained with the office when they did the changeover to direct care. Jan is also fantastic at taking blood. I never bruise when she does it!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
Shelly – Nov 18, 2020
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Theodore Shock is experienced doctor. If necessary He will refer to another Doctor.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Todd – Nov 03, 2020
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The staff are very nice and friendly, the Dr. is very courteous and knowledgeable, he takes his time to go over everything that may be bothering the patient. I can’t recommend Dr. Shock enough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Elsa – Apr 30, 2020
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I have been with Dr. Schock more years than I can remember. He is a kind and conservative Dr. and visits may have a start time but Dr. Schock takes whatever time is needed for both of us to understand and determine treatment. Due to insurance changes I have to find a new doctor. I can only offer him my best wishes and will miss him immensely. There is no better doctor in his field.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Craig – Jan 03, 2020
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It is unfortunate that I must give this review because I liked Dr. Schock. He has been my primary doctor for about 5-6 years. I have seen negative reviews online regarding his staff/office manager Heidi but never thought much about it because all she does is take my appointments. I now understand the negative reviews. This must be one of the worst office managers for a doctor I have ever seen.
What went well
  • Office environment
  • Appointment scheduling
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Patient of 5 years in Rockford, IL – Aug 03, 2018
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I've been a patient of Dr. Schock since 2014. He completely understands my condition and makes it clear that certain steps need to be followed for progressive treatment. It's nice to know that I have a doctor who knows me and spends the time to emphasize the importance of being a responsible patient by following his treatment plans and communicating regularly. He will do whatever I need him to do, but I'm the one that has to execute.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
John in Rockford, IL – Sep 09, 2016
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I was a patient of Dr Schock. I changed insurance and had to change doctors. My insurance changed again and I went back to Dr Schock. I didn't have my new card when I scheduled my first appointment. When I called a couple weeks later to give my insurance information, I was rudely told that the Dr would not see me because I didn't give my insurance info soon enough. My opinion of this Dr and his staff crashed and burned with how rudely I was treated and how quickly I was dismissed.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Jim in Rockford IL – Sep 02, 2016
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The doctor and his office is run by his staff who all have bad attitudes. They do not regard privacy of patients as regards to talking about the patient among them selves. If you miss an appointment you could be at risk of being dropped from the doctors treatment.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Rockford, IL – Jun 10, 2016
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Incredibly kind and thorough. Dr. Schock is an exceptional Doctor. He really cares about his patients and more importantly he listens to all of your concerns. He is open to suggestions and has none of the God complex that so many doctors are spouting. His staff is wonderful too.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 others found this helpful
Helpful
Jan 14, 2016
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About Me

care philosophy

Dr. Schock not works directly for his patients, no the patients insurance company or Medicare. His practice is limited in size to be able to provide great care and value, not volume of patients. This is a Blue Collar Membership practice that includes no extra charges or copay's for office visits. 

biography

Family Practice Residency at UIC College of Medicine 1997-1998.

OSF employed for 8 years 1998

Independent Family Practice since 2006 

2020 started a Direct Primary Care office
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Ill Chicago College Of Medicine

    Residency Hospital, 1998
  • Olympia Fields Osteo Hospital

    Internship Hospital, 1996
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Mulford Medical LLC657 S Mulford Rd Rockford, IL 61108
1

Affiliated Hospitals

  • OSF Saint Anthony Medical Center

    5666 E State St
    Rockford, IL 61108
    Recipient of 10
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
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