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Dr. Thomas Alexander, MD

Dr. Thomas Alexander, MD

Ear, Nose, and Throat*

Dr. Thomas Alexander, MD is a head & neck surgery otolaryngologist in La Jolla, CA. Dr. Alexander has extensive experience in Otologic Conditions & Procedures. He is affiliated with medical facilities such as Scripps Memorial Hospital Encinitas and Scripps Mercy Hospital San Diego. He is accepting new patients and telehealth appointments.

2.9 Star Rating
Based on 16 reviews 2.9 Star Rating (16 reviews)

Scripps Clinic Torrey Pines

10710 N Torrey Pines Rd La Jolla, CA 92037
Telehealth available
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Dr. Alexander's Reviews

Likelihood to recommend Dr. Alexander

2.9
16 ratings, 10 with a written review
5 star
44%
44%
4 star
0%
0%
3 star
6%
6%
2 star
0%
0%
1 star
50%
50%

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Worst and lazy doctor
I am experiencing pressure in my ear, neck pain , tinnitus since 1 month. I went to urgent care twice and they confirmed I have ETD due to ear barotrauma and had fluid in my ears. I also did hearing test and it's normal. Today I had an appointment with Dr. Thomas and tuned out to be worst experience as people mentioned in reviews. No interest in knowing history. I mentioned I had some jaw pain this week and he just concluded I don't have ETD, it's TMJ. I told him I had ETD and it's getting better but not completely normal. He literally said, 'sometimes urgent care doctors cannot diagnose properly and your brain can confuse TMJ with ear issue'. He basically denied my symptoms. Then, he checked my ears and said there is no fluid which could be possible because it's getting better as I am using decongestant, nasal spray, daily steam. He didn't even ask what care you are taking and what you should do. I was looking for more detailed diagnosis and solution.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Appointment was rushed
2 others found this helpful
Helpful
Jul 12, 2024
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Dr Alexander is MY mistake
Unfortunately I have to strongly agree with the terrible reviews. I would not recommend this very cold and not caring doctor. He doesn’t dig into whys, labeling a problem wrong can have big consequences. He misdiagnosed me, So NO I would NOT recommend him at all.Thank you
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't trust the provider's decisions
Helpful
I would never RECOMMEND him to anyone – Jun 23, 2024
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The worst doctor ever
When Dr. Alexander entered the examination room, all his appearance and mood was to clearly demonstrate that my presence there was very annoying and disturbing to him, as like he had a better thing to do than talking to me. I was waiting for this visit for over 3 months, and thus came quite prepared with a number of detailed questions concerning my hearing loss. Yet, for my every question I was getting from Dr. Alexander the only answer: “I don’t know”. After a while, I realized that he either really knows nothing in his profession or his only desire was to get rid of me asap. I was so disappointed with his behavior that my last question was: “If you know nothing, what are you doing in this room?”. His response was: “Have a nice day”.I decided to call the insurance company and demand a refusal to pay Dr. Alexander for his “kangaroo medicine”. My advice — stay away from that “doctor”.
What went well
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
3 others found this helpful
Helpful
May 24, 2024
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Very cold and he doesnt care at all! Wasted my time
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Sep 22, 2023
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Low availability for care
Ive been seeing Dr Alexander for about two years here and there for a number of ear issues. He is kind and will hear me out when I see him and refer for testing as needed but appointments are always rushed and he presents very limited options for care. I do appreciate that he usually runs on time. It is incredibly hard to get an appointment. Experiences like the office cancelling an appointment that has been scheduled for three months and not being able to reschedule for another three months from the appointment date are common. He tells me to ask the staff to ask him directly for an appointment but when I do he tells them no rush, so that’s been unhelpful for sure.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Aug 21, 2022
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Not very caring or helpful.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Mar 11, 2021
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I’ve been going to Dr. Alexander since he was doing his Fellowship. There is no one I would trust more with treating my Ménière’s disease. He has implanted numerous PE tubes in my ear drum over the years. He always tells me what to expect before he does anything during the procedure. I’m very happy that I can now see him at the Rancho Bernardo Clinic.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Connie – Aug 03, 2020
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Arrogant and does not listen.
What went well
No results
What could be improved
  • Didn't listen or answer questions
6 others found this helpful
Helpful
Jul 28, 2020
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I had a condition in my ear called otosclerosis. My hearing loss started when I was 29yrs old (now I am 34). I consulted with more than 10 doctors globally (WA USA, CA USA and India). All the doctors ended up recommending hearing aid. Finally, I met Dr.Alexander. He is so good and he gave more confidence to go for a out patient surgery. I had my procedure on Dec 12, 2019 and I recovered 100% of my hearing within 2 weeks of my Surgery. If you have problem with ear, look no further. He will fix it for you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Franco Gopalakrishnan – Apr 20, 2020
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Dr. Alexander encourage me to get a risky reconstructive surgery. When I emailed with my surgeon at Stanford Hospital they said it wasn't wise, and so I included Dr. Alexander in the email conversation to hear his opinion, yet he never responded. Crickets from Dr. Alexander, would have expected more. Too bad for him, he missed his chance to have someone interesting to carve up. Better luck next time!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Dec 05, 2019
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Know Before You Go

About Me

care philosophy

Dr Thomas Alexander is a neurotologist and skull base surgeon with expertise in the treatment of tumors of the skull base and complex problems related to the ear. Dr Alexander specializes in the treatment of skull base tumors such as acoustic neuromas,...read more

biography

Dr. Thomas Alexander is a neurotologist and skull base surgeon with expertise in the treatment of tumors of the skull base and complex problems related to the ear. Dr. Alexander specializes in the treatment of skull base tumors such as acoustic...read more

  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Duke University

    Medical School

  • Ucsd - Neurotology & Skull Base Surgery

    Fellowship Hospital, 2011

  • Ucsd - Otolaryngology/head & Neck Surgery

    Residency Hospital, 2009

  • Ucsd

    Internship Hospital, 2004
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
- 
Neurotology
- 
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Scripps Clinic Torrey Pines

Scripps Clinic Torrey Pines10710 N Torrey Pines Rd La Jolla, CA 92037
1
See all Otolaryngologists in La Jolla, CA