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Dr. Thomas Francis, DO

Dr. Thomas Francis, DO

Internal Medicine*

Dr. Thomas Francis, DO is an internist in North Arlington, NJ. He is affiliated with Clara Maass Medical Center. He is accepting new patients and telehealth appointments.

3.5 Star Rating
Based on 42 reviews 3.5 Star Rating (42 reviews)

Locations

Internal Medicine North Arlington

Internal Medicine North Arlington38 Ridge Rd North Arlington, NJ 07031
1

At a Glance

  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Recent ReviewsReviews made in the last 30 days. See reviews

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Dr. Francis' Reviews

Likelihood to recommend Dr. Francis

3.5
42 ratings, 24 with a written review
5 star
57%
57%
4 star
7%
7%
3 star
0%
0%
2 star
0%
0%
1 star
36%
36%

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He was great
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Mar 28, 2025
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Very professional, knowledgeable and caring
What went well
No results
What could be improved
No results
Helpful
Mar 25, 2025
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Dr Francis Thomas is informative, breaks down the disease process to a great understanding and extremely helpful . Overall best primary care physician
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Mar 22, 2025
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Excellent service and personal care
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Mar 21, 2025
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Dr Francis tell you the good and the bad. He explains next steps thoroughly and tells you the consequences.
What went well
No results
What could be improved
No results
Helpful
Mar 20, 2025
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Great
What went well
No results
What could be improved
No results
Helpful
Mar 07, 2025
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Horrible Doctor
Thomas Francis is Very disrespectful, arrogant, condescending, full of himself. Unfortunately not surprised now that he's with RWBarnabas Health, since RWBH took over this office, it has been horrible. They had a previous doctor, I think Romano after the retirement of Dr Cardiello, that was as bad or worse than Francis. During my visit, another patient was very upset and disillusioned with Thomas Francis attitude.As a precious reviewer stated on the platform back in 2018 'please stay away from this Doctor. They need to cancel his licenses. He doesn't deserve to have a office or be a doctor. I wouldn't even recommend this doctor to my worst enemy.'
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Phil V – Feb 24, 2025
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Good first visit with Dr.Francis
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Dec 10, 2024
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Good
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Nov 25, 2024
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My physician and I go back over 40 years. He always put his patience first he knows your family he knows without you telling him that you have a problem. What a wonderful person a true gift from God.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Oct 22, 2024
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I would recommend
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Oct 17, 2024
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It was a good experience. Thank you very much.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Oct 12, 2024
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Outstanding in all aspects
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Oct 08, 2024
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Everyone was very friendly.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Aug 31, 2024
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Good
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Aug 29, 2024
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I have been seeing Dr Francis for more than Twenty-Five, and He is very important to me as Physician as well a Person.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jacques Joseph – Nov 28, 2023
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We miss Dr Francis
Dr Francis was the pediatrician for my 2 boys from ages 8 &10 until high school graduation. He is a very thoughtful societies & personable too . His staff is great & singed they moved we had to change doctors. North Arlington is too far from Summit on a sick day when we’d want to get in ASAP. Dr Francis always saw my boys if they were sick & needed to get in fast. We surely miss him! He’s very thorough & the wait time is practically nothing now that they settled in N Arlington. I recommend you bring you child to see him! It was a joy to have hon as my boys pediatrician!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Katie C – Mar 08, 2022
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I left him a message days ago that my daughter who is his patient tested positive for covid and neither he nor his staff have had the decency to call us back!
What went well
No results
What could be improved
  • Difficult to schedule appointment
2 others found this helpful
Helpful
Henry Amos – Feb 04, 2021
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Very rude staff!!!! “If you let me speak and listen to what I’m saying, I Guess you’ll understand” funny at least I speak and understand English very well being it’s my only language... I wonder how you explain situations to the ones that don’t speak English very well. They need to change their staff by all means that is what your patients have to deal with. Horrible people!!!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Feb 04, 2021
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Dr is so rude I’m disappointed with him and his care
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
4 others found this helpful
Helpful
Nov 20, 2020
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About Me

biography

Dr. Thomas Francis, DO is an internist in North Arlington, NJ. He is affiliated with Clara Maass Medical Center. He is accepting new patients and telehealth appointments.
  • Internal Medicine

  • Pediatrics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Internal Medicine/pediatrics

    Residency Hospital
  • Newark Beth Israel Medical Center

    Residency Hospital
  • Philadelphia College Of Osteopathic Medicine

    Medical School
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • Clara Maass Medical Center

    1 Clara Maass Dr
    Belleville, NJ 07109
    Recipient of 7
    hospital awards

    How patients felt about the care they received at this hospital.

    78%
    Patients said they were given information about recovering at home

    6% lower than the national average

    69%
    Patients said that nurses always listened to them and explained things well

    6% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality