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Dr. Veena Vats, MD

Dr. Veena Vats, MD

Otolaryngology-Head and Neck Surgery*
15+ years of experience

Dr. Veena Vats, MD is an otolaryngology-head and neck surgery specialist in Gilbert, AZ and has over 15 years of experience in the medical field. She graduated from CHICAGO COLLEGE OF CHIROPODY in 2005. She is affiliated with Mercy Gilbert Medical Center. She is accepting new patients and telehealth appointments.

4.2 Star Rating
Based on 60 reviews 4.2 Star Rating (60 reviews)

Practice

3485 S Mercy Rd Ste 104 Gilbert, AZ 85297
Telehealth available

At a Glance

  • Areas of Expertise
    Dr. Vats specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Vats' Reviews

Likelihood to recommend Dr. Vats

4.2
60 ratings, 26 with a written review
5 star
78%
78%
4 star
2%
2%
3 star
2%
2%
2 star
0%
0%
1 star
18%
18%

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Long Over Due
I had an appointment with Dr. Vats many years ago and while there for the ENT ... I told her about a pain I was having and she encourage me to get an Ultra Sound and I did. This led to the discovery of a large spot on one kidney which required surgery to remove. I turned out to be cancerous. I'm so sorry it's taken a while to post my experience. She is a very intuitive and empathic doctor. So far, I am still cancer free. Thank you, Dr. Vats.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Michael T. – Feb 07, 2023
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Wonderful Provider!
Dr. Veena Vats is the epitome of what a physician should be. She’s patient, compassionate, confident and knowledgeable! Whenever I leave her office, I know I have been cared for and my concerns have been addressed appropriately and accurately. Thank you Dr. Vats on behalf of myself and the many other patients who feel the same way. Highly Recommend!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Stacey G – Nov 30, 2022
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Faced with months of low grade fever and sore throats, that most kept attributing to Covid (always negative), I saw Dr. Vats and she quickly diagnosed PFAPA.... what? My tonsils need to come out? OMG. Not easy she said, but she felt this was my issue. I scheduled for the end of January. Dr. Vats was awesome. Attentive, skilled and compassionate. Was my recovery rough... absolutely. That said, 2 weeks of hell gave me relief that I had been looking. Great Doc... Highly recommend her.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Kerry H – Aug 11, 2021
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I hope to see you next week for my appointment
What went well
  • Listened & answered questions
What could be improved
No results
Helpful
Kristen Hardy – Jun 04, 2021
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Dr. Vats was so amazing. This was my first meeting with her, and I felt an immediate connection with her, the staff, and her medical students. She explained everything she was doing for me, and treated means an adult. I definitely recommend her to anyone needing an ENT specialist.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Victoria Rupel – Mar 31, 2021
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Amazing bed side manner. Extremely talented and knowledgeable!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 02, 2020
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Terrific doctor. Put my daughter at ease when discussing her procedure. Appreciated her sense of humor. Additionally her office staff is awesome. So accommodating and helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
C Morris – Mar 04, 2020
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Dr. Vats is an amazing ENT! She has the best bedside manner and makes you feel at ease. I would highly recommend her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jill Doerflinger – Feb 11, 2020
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Dr Vats is very personable. She takes her time to answer questions and explore various diagnoses before coming to a conclusion.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Beth – Nov 20, 2019
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I really liked Dr. Vats! She was extremely thorough and attentive actually one of the nicest doctors I have seen. I really wanted to get my daughter seen by her but, unfortunately, she wasn't willing to see her. I don't let that impact my opinion on the care I received when a patient of hers.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Aug 10, 2019
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Dr Vats was extrodinary!!!! Bedside manner an A+. Super intellengent and explains things so u thoroughly understand.......i wish all doctors were like her. She explains things to u on ur level and not Dr talk that u don't understand.. She gives u choices. She is so easy to understand..I recommend her 100%. Her front-end receptionist has a lot to be desired. Rude cold and has a lot to learn on how to treat and talk to people. Loved loved loved the lady that does all the testing for Dr Vats.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Sandy Hughes in Chandler Az – Mar 03, 2018
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What a great Doctor. Only if most of them were like this. Answered all my questions. Spent an hour with me. Never in a rush. Very easy to talk with and funny. Dedicated to her patients in helping them and making sure they understand her procedure for you. The staff was very helpful and nice. The office was clean and comfortable.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Kim Quintero in Gilbert – Jan 24, 2018
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Dr Vatts is the best ENT in the Valley! She’s amazing with her patients and goes above and beyond!!! I had my tonsils removed as an adult this summer and I’m extremely grateful that Dr Vatts is my doctor!!! The new office staff is working nonstop to resolve past issues patients had with prior office staff issues. Dr Vatts and her new team are wonderful!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Jan 03, 2018
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Dr. VATS removed my tonsils after years of strep throat. She did an amazing job and was very upfront about the painful surgery and recovery process. At the appointments she was concerned and she spent a lot of time explaining the process, answering.our questions, and addressing.our concerns. She came to see us before and after the surgery and also answered questions at that time. We were very appreciative of the care and concern she showed throughout our time with her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Mesa, AZ – Oct 13, 2017
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The worst bedside manner I have ever seen. She appears very sweet and caring as long as you don't challenge what she says or suggests otherwise or ask questions. Vats has a superiority complex.
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Los Angeles, CA – Aug 31, 2017
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Dr. Vats is an EXCELLENT physician. She is very caring and concerned about your situation. She takes her time explaining things to make sure you understand your options. She performed nose surgery for my husband and was great explaining things ahead of time and post op. He had some complications after the surgery and she was able to see him right away. We both think she's great and would highly recommend Dr. Vats for ENT and equilibrium issues.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Chandler, AZ – Mar 13, 2017
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Dr. Vats is an AMAZING ENT Dr., and Human Being. She takes her time, explains everything down to the smallest detail, she is knowledgeable and is very hands on and involved with the treatment and care of her patients. She is also amiable, completely likeable and has a GREAT personality. I truly feel lucky and blessed to have such a wonderful doctor. Thank You Dr. Vats!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Ailette M. Rodriguez in Tempe, AZ – Dec 29, 2016
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If we could give Dr. Vats 100 stars we would. We were visiting AZ from UT last year family when my daughter had her tonsils hemorrhage on her 12th day. We had been to one hospital and then went to second hospital in hopes to find a ENT Dr. There is a shortage of ENT's in the area. Had Dr. Vats not showed up, I don't think my daughter would have survived. Dr. Vats showed up at a crucial time and saved my daughter's life. She is an extraordinary doctor and knows what she is doing. Highly recommend
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Stacy Macdonald in St George, UT – Dec 28, 2016
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I would definitely refer friends and family to Dr. Vats. She has a calming and sweet disposition which reflects in her manner toward her patients. I am 53 and had white spots in and on my tonsils. I knew I needed to have them removed as they were bothering me every couple of weeks lately. A week after using the last of my antibiotic prescribed by my primary Dr. I had another sore throat. Dr. Vats told me and my hubby separately how long it would take to recover. She was absolutely right.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jill in Chandler, AZ – Nov 06, 2016
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I went to Dr. Vats for a serious nose bleed problem. My nose would bleed spontaneously 4-5 times per day regardless of the weather or humidity. She refused to cauterize my nose and prescribed an ointment. So for the last 4 years I have applied ointment every few weeks when the nosebleeds would return. Yesterday I went to another ENT and he cauterized my nose on the spot. Because of the severity of the sore it will take several visits to complete the treatment by my new doctor.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Sweltering in Phoenix, AZ – Sep 28, 2016
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About Me

biography

Dr. Veena Vats, MD is an otolaryngology-head and neck surgery specialist in Gilbert, AZ and has over 15 years of experience in the medical field. She graduated from CHICAGO COLLEGE OF CHIROPODY in 2005. She is affiliated with Mercy Gilbert Medical Center. She is accepting new patients and telehealth appointments.
  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Chicago College Of Chiropody

    Medical School, 2005
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Perspective Health LLC3485 S Mercy Rd Ste 104 Gilbert, AZ 85297
1

Affiliated Hospitals

  • Mercy Gilbert Medical Center

    3555 S Val Vista Dr
    Gilbert, AZ 85297
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality