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Dr. Victoria Lao, MD

Dr. Victoria Lao, MD

Colorectal Surgery*

Dr. Victoria Lao, MD is a colorectal surgeon in Pembroke Pines, FL. She is affiliated with medical facilities Memorial Hospital Miramar and Memorial Hospital West. She is accepting new patients and telehealth appointments.

5 Star Rating
Based on 9 reviews 5 Star Rating (9 reviews)

At a Glance

  • Areas of ExpertiseDr. Lao specializes in the areas of Colon & Rectal Surgery & General Surgery. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalOutstanding Patient Experience Award™ See hospitals

More Colon & Rectal Surgery Specialists at Memorial Hospital Miramar

Experience Check

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Dr. Lao's Reviews

Likelihood to recommend Dr. Lao

5.0
9 ratings, 9 with a written review
5 star
100%
100%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
0%
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Very grateful
Dr Lao and her team were very caring and attentive with me during my days at the hospital. They explained everything to me in simple words so I could be able to understand my situation. Thank you so much Dr Lao
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 29, 2023
Hi, thank you for taking the time to post your... Read More
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Good doctor
She was very nice. She explained the condition completely and did a very thorough examination. Also took the appropriate amount of time. Office staff and assistants were also very nice.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May 24, 2023
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Dr Lao and her staff are kind, compassionate and very thorough. I was diagnosed and treated quickly with a great surgical result! I could not be any happier.
What went well
No results
What could be improved
No results
Helpful
Nov 12, 2022
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Fantastic Doctor and Surgeon
Dr. Lao is by far the best doctor and surgeon I have ever met and experienced. She was extremely confident in my diagnosis and made me feel confident to go into the first surgery I ever experienced. The procedure went smooth and the healing was effortless. I am so grateful for her knowledge and compassion. If you are seeking a specialist I can not recommend her enough!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ashley M – May 17, 2022
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Excellent doctor and staff
It was a pleasure to see this doctor. The staff was very efficient and I was seen very quickly. The doctor gave me very good information and developed a concrete plan which was quite successful. Overall a great experience. Dr. Lao is a very good and knowledgeable physician. She took the time to explain my medical condition and came up with a very good plan of action. I feel much better now. Her staff is also excellent and they do a great job getting the patient ready for the doctor visit.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
G-DIAZ – Apr 29, 2022
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She was very good knew exactly what was wrong and explained everything to me and listened to my problems.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 13, 2021
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Dr. Lau is a doctor I recommend, and if in need of her specialty, encourage you to call her office. I had a procedure and no pain (i.e. no meds needed) after surgery and healed well. She was willing to listen and then explain (picture if requested) the recommend procedure and always seemed to consider your health and wealth a priority; i.e. suggested alternative lower cost meds that would be just as effective for your option with pros and cons. She accepts many insurance plans.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Fred W – Sep 15, 2020
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Great Doctor, was seen quickly and communicated clearly the diagnosis. Wonderful & professional staff as well!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Mar 04, 2020
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Great Visit On time, No waiting Answered all questions I had.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Mark – Jan 08, 2020
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About Me

Watch Dr. Lao's Video

care philosophy

Memorial Healthcare System physicians provide a comprehensive scope of high-quality medical and surgical services and clinical expertise with an emphasis on patient- and family-centered care.
  • Colorectal Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Colon & Rectal Surgery®
Colon & Rectal Surgery
American Board of Surgery®
General Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • Memorial Hospital Miramar

    1901 SW 172nd Ave
    Miramar, FL 33029
    Recipient of 5
    hospital awards

    Outstanding Patient Experience Award™ (2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
  • Memorial Hospital West

    703 N Flamingo Rd
    Pembroke Pines, FL 33028
    Recipient of 5
    hospital awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality