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Dr. William Chen, MD

Dr. William Chen, MD

Gastroenterology*
25+ years of experience

Dr. William Chen, MD is a gastroenterologist in Providence, RI and has over 25 years of experience in the medical field. Dr. Chen has extensive experience in Pancreatic Disease and Esophageal Disorders. He graduated from Thomas Jefferson University in 1997. He is affiliated with medical facilities The Miriam Hospital and Rhode Island Hospital. He is accepting new patients and telehealth appointments.

3.7 Star Rating
Based on 22 reviews 3.7 Star Rating (22 reviews)

Practice

33 Staniford St Providence, RI 02905
Telehealth available

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Dr. Chen is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

Experience Check

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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

3.7
22 ratings, 8 with a written review
5 star
64%
64%
4 star
0%
0%
3 star
5%
5%
2 star
9%
9%
1 star
23%
23%

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Top Notch Doc!
I have been seeing Dr. Chen for several years. He is smart, professional, kind and careful!Highly recommend him!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Well-cared for patient! – Aug 13, 2024
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I have been seeing Dr. Chen for several years. I highly recommend him. He is highly knowledgeable in his field.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Sandra Rodriguez – Sep 16, 2020
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Horrible Dr. He doesn’t care about the patient he is in it for the money. Way better Dr’s out there. Don’t settle for this guy he isn’t good at all.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Jes – Nov 19, 2018
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Dr. Chen is an excellent doctor. He is thorough, knowledgeable and has an excellent way with his patients. I always feel like he truly cares about my health and well-being. He listens and offers great advice. He returns calls and takes the necessary time with his patients. I highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Renee D. in Tiverton , RI – Oct 06, 2018
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Dr William Chen is one of the best doctor ????? anyone who has him know how kind he is and caring about his patients I wouldn’t trade him for any other doctor a GI doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Sindy Garcia in North Providence , RI – Jul 15, 2018
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I have been seeing Dr. Chen for the past 8 years and absolutely love him. He has saved both mine and my wife's life and would recommend him to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Scott Watts Sr. in Cranston RI – Oct 11, 2017
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Excellent Doctor! After many other doctor's he figured out my issue's!!! Very happy with him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Lilly in warwick, RI – Aug 08, 2017
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Dr. Chen is a selfish doctor who once you go to him will try anything to keep you "In his care" (he refused to sign referral forms for me to see another GI Doctor when I really needed him to). I don't believe he should even be in the field. The offices he works for (University GI) are horribly unorganized and scheduling an appointment with them is one of the most difficult tasks I have faced since I have lived in RI.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
10 others found this helpful
Helpful
Todd – Mar 16, 2017
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About Me

biography

Dr. William Chen, MD is a gastroenterologist in Providence, RI and has over 25 years of experience in the medical field. Dr. Chen has extensive experience in Pancreatic Disease and Esophageal Disorders. He graduated from Thomas Jefferson University...read more
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Thomas Jefferson University

    Medical School, 1997
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

Dr. Chen is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

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    Locations

    Practice

    Daniel Quirk MD Inc.33 Staniford St Providence, RI 02905
    1
    Warren Family Practice Associates Inc.851 Main St Warren, RI 02885
    2
    Univ. Pulmonary Associates1407 S County Trl East Greenwich, RI 02818
    3

    Practice

    Rhode Island Hospital593 Eddy St Providence, RI 02903
    4
    • Call
    • Fax
    • Hours
      • Mon: 9:00am - 5:00pm
      • Tue: 9:00am - 5:00pm
      • Wed: 9:00am - 5:00pm
      • Thu: 9:00am - 5:00pm
      • Fri: 9:00am - 5:00pm
    • Directions

    Affiliated Hospitals

    • The Miriam Hospital

      164 Summit Ave
      Providence, RI 02906
      Recipient of 15
      hospital awards

      America's 250 Best Hospitals Award™ (2025, 2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      Gastrointestinal Care Excellence Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home

      3% higher than the national average

      82%
      Patients said that doctors always listened to them and explained things well

      6% higher than the national average

      View all patient feedback
    • Rhode Island Hospital

      593 Eddy St
      Providence, RI 02903
      Recipient of 4
      hospital awards

      Patient Safety Excellence Award™ (2025)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      88%
      Patients said they were given information about recovering at home

      4% higher than the national average

      78%
      Patients said that nurses always listened to them and explained things well

      3% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality