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Dr. William Douglass, MD

Dr. William Douglass, MD

Family Medicine*
35+ years of experience

Dr. William Douglass, MD is a family medicine physician in Daytona Beach, FL and has over 35 years of experience in the medical field. He graduated from Loma Linda University in 1988. He is affiliated with medical facilities such as AdventHealth Orlando and AdventHealth Palm Coast. He is accepting new patients.

3.7 Star Rating
Based on 27 reviews 3.7 Star Rating (27 reviews)

Practice

551 National Health Care Dr Daytona Beach, FL 32114

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Dr. Douglass' Reviews

Likelihood to recommend Dr. Douglass

3.7
27 ratings, 25 with a written review
5 star
63%
63%
4 star
4%
4%
3 star
0%
0%
2 star
4%
4%
1 star
30%
30%

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Terrible office staff and doctor
My last experience with Dr. Douglas and his staff was terrible. I went to see Dr. Douglas for my annual well visit, for no other reason. The doctor reviewed my medications, labs and asked about my current existing conditions. I received a bill from the office for my visit (which I normally do not receive a bill for my annual check-up). I called billing and they advised they would look into it. After 4 months of frustrating calls, I was told the visit was not my annual and I was responsible for the balance owed. I will not be going back to this doctor ever again and feel that the visit was coded to get a larger payment from the insurance as well as myself. The doctor also advised was anti-vax and to not let Advent know this as he would lose his job.
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Apr 10, 2023
We’re very sorry to hear this. This isn't the... Read More
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Too busy talking into his recorder to listen
I've been a patient at this office for over 7 years. My Dr left, and I got under the care of Douglass. He's friendly enough, but I have never once felt like I was heard or had my questions answered. He comes into the room with a rolling stand and computer, and immediately takes voice notes. I had some questions about the medication I was put on after a recent trip to the hospital and he was so busy talking into the recorder he didn't even hear me. Then just said "Keep taking it until end of year" without an explanation. I leave the office with about 20 pages of paper on what websites to look at to help me through life. The only thing this office is good for anymore is if you just want yearly blood work read to you. Anything else you get referred off, and if you're sick, you usually can't get in the same day. I'm just really disappointed because I loved my Dr before and now I feel like I have to start all over somewhere else because this isn't the place for me anymore.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
2 others found this helpful
Helpful
Oct 27, 2022
We're so sorry to hear about your experience with... Read More
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Phone service frustrating but good doctor
Taking off a star for the phone service. Advent Health needs to change how to get into contact with your doctors office. It is a very busy office but I do think Dr. Douglass is a good doctor himself. I did not have to wait very long.
What went well
  • Explained conditions well
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Joanne – Sep 07, 2022
We're glad to hear you had an overall positive... Read More
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I am new to the area and this was my initial visit. I was happy with the interaction of the office.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John – Sep 06, 2022
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Worst doctor I have ever been to
Mr. Douglas not Dr. Douglas because he doesn’t act like a doctor He is a paper pusher. All he does is sit at his computer and type and he doesn’t do anything that a doctor would do listen to your heart listen to your breathing nothing and then he acts annoyed that you’re there and then he tells you if You don’t like it You can go find another doctor. I can’t believe they let him practice and I think that any good review that is written for him is written by him because no one would give him a good review. He is the worst doctor I have ever encountered in my life
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Aug 23, 2022
We're sorry to hear about your experience with... Read More
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Great guy, great doctor
Glad I found Dr. Douglass.
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 18, 2022
Dr. Douglass' Reply –
Thank you for your kind words! Stay well.
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Very happy with my visit with Dr. Douglass. I'm very happy with our treatment plan. I would highly recommend him to family and friends.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Apr 26, 2022
Thank you for taking the time to share your kind... Read More
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Dr. Douglass is a great guy. Great visit. Busy office. But if it wasn't busy I would be a little worried about why it was slow. Most good doctors are busy. Practice needs a direct phone line. But I think Advent Health does the phone system like this.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Mar 24, 2022
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Smart guy
I am enjoying getting to know Dr. Douglass and his staff. Really smart guy. Very nice staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 01, 2022
Thank you for your kind words! We wish you all... Read More
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I was treated by Dr Douglass at the VA in Daytona and when he went into private practice I followed him as my Primary Physician. Always been treated good and respectful.
What went well
No results
What could be improved
No results
Helpful
Feb 10, 2022
We're so glad you shared this with us. It's... Read More
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Top doctor and staff
Excellent doctor and staff. They are kind, caring and knowledgeable. They say healthcare providers make the worst patients probably since we are very picky. Dr. Douglas and his staff has exceeded my expectations. I plan to bring my husband in next month. Thanks to everyone for a fantastic experience.
What went well
No results
What could be improved
No results
Helpful
mf – Feb 04, 2022
Thank you so much for sharing this with us. We're... Read More
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Intellectual doctor
Thanks Dr. Dougalass and team you were terrific
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Feb 03, 2022
Thank you for your kind words! We'll be sure to... Read More
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Understanding about Covid
Excellent. I believe there are many people that are angry and fling out at everyone. It's a tough time to be a doctor and I believe we need to support our medical people. People seem so bitter and hateful. I had a great experience with Dr. Douglass.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
TK – Feb 03, 2022
Thank you for taking the time to share your kind... Read More
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BAD EXPERIENCE!!!
Started off with his nurse being rude, almost walked out. Talked to Dr. Douglass and he was nice enough, but avoided answering two direct questions he was asked. He ended up telling me he basically wasn’t ever going to do anything for me, he was just “a gate keeper” who would be sending me to other doctors. We went over the printed list of medications that I take and I asked him if he had an issue prescribing anything I am taking and he said no, “we love to fill prescriptions, just call”. I asked him about one medication specifically, an anti-inflammatory, and he said he had no problem prescribing it. Now here I am a few months later needing that filled, and he’s changed his mind and he’s not comfortable filling it. Stay far, far away from this liar. He’s not a good doctor, his staff is rude, and you won’t be happy if you waste your time with him. He’s a lousy human being.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jan 30, 2022
We're very sorry to hear this. This isn't the... Read More
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I have never felt so awful leaving a doctor's appointment then I did after seeing Dr. Douglass. He turned my complaints into a Covid 19 vaccine rant. He listened to nothing I said and told me he didn't have time for because he already had a patient waiting in the next room. I did not come in with a long laundry list of complaints. I had 2 concerns and he was annoyed. An annual physical is headed towards concerns and discussions. He wanted none of that. I would not send my worst enemy to see this man. He doesn't care, he doesn't listen.
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Shannon Herbert – Dec 01, 2021
Thanks for bringing this to our attention,... Read More
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sat waiting in a room for over 40 minutes never saw him .!! his unvaccinated staff are unprofessional and rude I will never go back .......I found great Dr. with a vaccinated staff who knows how to treat people well
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Long wait times
4 others found this helpful
Helpful
Neveragain – Oct 26, 2021
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Fabulous experience with entire staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Deanna – Jan 26, 2021
Dr. Douglass' Reply –
Thank you for your kind words, Deanna! Stay well.
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I am so fortunate to have found Dr. Douglass. He is my primary care physician. I've already begun to feel better since I've seen him and believe that with his help, I will continue to get healthier. He is very professional and his staff is very kind. I highly recommend Dr. Douglass
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Jan 07, 2021
We love that you shared this with us. We'll be... Read More
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Thank you so much for your medical service in this difficult environment. Also, your staff have a caring and positive attitude. Overall a positive experience
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Oct 05, 2020
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Dr. Douglass is a nice guy. He wants me to feel my best. He inspired me to try harder to be healthy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Oct 01, 2020
Thank you for your kind words! We wish you a... Read More
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About Me

biography

Dr. William Douglass, MD is a family medicine physician in Daytona Beach, FL and has over 35 years of experience in the medical field. He graduated from Loma Linda University in 1988. He is affiliated with medical facilities such as AdventHealth Orlando and AdventHealth Palm Coast. He is accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Loma Linda University

    Medical School, 1988
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Daytona Beach VA Clinic551 National Health Care Dr Daytona Beach, FL 32114
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