Are you a healthcare professional?
Is this your profile?
background
background
Dr. William Frames, MD

Dr. William Frames, MD

Orthopedic Surgery*

Dr. William Frames, MD is an orthopedic surgeon in Mentor, OH. He is affiliated with University Hospital TriPoint Medical Center. He is accepting new patients.

3.8 Star Rating
Based on 6 reviews 3.8 Star Rating (6 reviews)

Practice

9500 Mentor Ave Ste 210 Mentor, OH 44060

Make an Appointment

At a Glance

  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
  • Easy Scheduling
    Patients said scheduling was easy. See reviews
ADVERTISEMENT
healthgrades-rx

Save money with free prescription discounts

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Frames' Reviews

Likelihood to recommend Dr. Frames

3.8
6 ratings, 6 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
17%
17%
1 star
17%
17%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

I came in for a knee injury that had all the same symptoms as a meniscus tear. Dr. Frames was very dismissive and brief with me in all my visits. He convinced me it would all heal because I'm a 'young boy' and it's just my kneecap out of position. After 2 months of no improvement we get an MRI... Surprise surprise it's torn. It took him 6 weeks from when I got the MRI to tell me that he only does knee replacements and 'we don't do the smaller surgeries'. If you suspected meniscus tear from the beginning, and knew you didn't treat that, why didn't you tell me to go to a different clinic in the first place? Needless to say, Dr. Frames does not work in the best intentions of his patients. I felt like I was milked for insurance money for the past 5 months. Lesson learned to ask ahead of time what treatments you offer because apparently they won't inform you beforehand.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Nov 16, 2024
×Post a ResponseAre you Dr. Frames?
Hip Replacement
I have been very pleased with all of my care from Dr Frames, he did an excellent job with my hip replacement. He is very kind and always met me with a friendly smile and made me feel comfortable. He was very patient and answered all of my questions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sherry C – Jun 08, 2024
×Post a ResponseAre you Dr. Frames?
Knee surgery
Dr. Frames did an excellent job on my left knee replacement. I am 80 years old and was nervous but he answered all my questions which put me at ease. He chuckled and said I would not like him after surgery because it would hurt but nothing was like the pain before surgery so I definitely still like him. His staff was friendly and took care of all my appointments. I can’t tell you what it is like to walk pain free. Thank you DR. FRAME.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mary lewis – Mar 29, 2024
×Post a ResponseAre you Dr. Frames?
Successful hip replacement. I recommend him.
It was a great experience. I really appreciated seeing Dr Frames when I came out of surgery. My office visits both before and after surgery have been very comprehensive and he answered all my questions and got back to me promptly. Even if I forgot something, he was patient and very kind in his responses. Having my hip replaced was a positive experience. Thank you, Dr. frames.
What went well
No results
What could be improved
No results
Helpful
Jane Stevens – Oct 07, 2023
×Post a ResponseAre you Dr. Frames?
Excellent Surgeon
I can not say enough good things about this outstanding doctor. Tomorrow is two weeks since I had my hip replacement surgery and I feel amazing. He is a skilled surgeon who only adds to the largest Orthopedic Clinic in Lake County. He is funny, warm and friendly while still holding patient care as his top most priority. Thank You Dr. Frames!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Sandy C – Sep 07, 2023
×Post a ResponseAre you Dr. Frames?
Dr. Frames
I love Lake Ortho as I had a wonderful experience with Dr. Parson so I went back for another issue I was having but needed to see a different doctor who specialized in that area. I went in, had an x-ray and saw Dr. Frames for like 5 minutes max. It felt like he was in a hurry, or really didn't want to be there. I won't go back.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Oct 07, 2022
×Post a ResponseAre you Dr. Frames?

Leave a review

How was your experience with Dr. Frames?

About Me

biography

Dr. William Frames, MD is an orthopedic surgeon in Mentor, OH. He is affiliated with University Hospital TriPoint Medical Center. He is accepting new patients.
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Eastern Virginia Medical School

    Medical School
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Lake Orthopaedic Associates Inc.9500 Mentor Ave Ste 210 Mentor, OH 44060
1
Office36060 Euclid Ave Ste 104 Willoughby, OH 44094
2

Practice

University Hospitals TriPoint Medical Center7590 Auburn Rd Concord Township, OH 44077
3

Affiliated Hospitals

  • University Hospital TriPoint Medical Center

    7590 Auburn Rd
    Concord Township, OH 44077
    Recipient of 6
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    72%
    Patients said that nurses always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality