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Dr. William Isbell, MD

Dr. William Isbell, MD

Orthopedic Surgery*

Dr. William Isbell, MD is an orthopedic surgeon in Raleigh, NC. Dr. Isbell has extensive experience in Shoulder & Upper Arm Surgery. He is affiliated with Rex Hospital. He is accepting new patients.

4.9 Star Rating
Based on 170 reviews 4.9 Star Rating (170 reviews)

Practice

3001 Edwards Mill Rd Raleigh, NC 27612

Make an Appointment

Hospital Highlight

Dr. Isbell is affiliated with Rex Hospital Raleigh, a highly rated hospital.

At a Glance

  • Areas of Expertise
    Dr. Isbell specializes in the areas of Orthopaedic Sports Medicine & Orthopedic Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
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Dr. Isbell's Reviews

Likelihood to recommend Dr. Isbell

4.9
170 ratings, 127 with a written review
5 star
95%
95%
4 star
2%
2%
3 star
1%
1%
2 star
1%
1%
1 star
1%
1%

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Complete shoulder replacement
Dr. Isbell is a great communicator and surgeon. The staff was very pleasant and professional. My surgery had a positive outcome. Overall a great experience.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 24, 2025
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I Trust Dr Isbell
I have seen Dr Isbell several times over the last 8 years. He has treated my left shoulder and I’m very happy with his care and willingness to explain the diagnosis and treatment options! He identified my left arm issues due to a spinal issue and referred me to a neurologist. In a few years my shoulder had issues and needed surgery to repair the issue. You can absolutely trust Dr Isbell with your care!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 22, 2025
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Best Orthopedic Surgeon in the area!
Went in for pain on a shoulder that Id previously had surgery on. Was given a steroid injection and encouragement. Lovely lovely man. In fact his whole staff is as well. I can’t recommend him enough!Great bedside manner
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 21, 2025
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Fantastic doctor
Terrific person and great team staff. Excellent surgeon.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 07, 2025
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Always explains and helps
Dr. Isbell has helped me for over two decades. Always helpful. I trust him and value his medical guidance.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Swimming shoulder and knee – Apr 01, 2025
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Very personable and felt very comfortable talking to him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 29, 2025
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Dr Isbell
Dr. ISBELL CHECKED OUT MY SHOULDER PAIN AND GAVE ME A STEROID SHOT! I’M FEELING BETTER. HE IS AN AMAZING DOCTOR!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 29, 2025
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Friendly, personable, professional, compassionate, clear with diagnosis, confident, eliminated unnecessary potential procedures, completely validated referring doc and abilities.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 14, 2025
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Straight to the point
Dr. Isbell has a relaxed, congenial presence, all the while getting directly to business. Efficient and effective. I highly recommend him as a surgeon. I had a full tear of the supraspinatus tendon, of which he repaired and thus far (13 weeks in) I am extremely pleased with the outcome.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chad Whichard – Mar 06, 2025
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I highly recommend Dr Isbell.
Dr Isbell takes the time to discuss your issue fully and answer all questions. He is the best at what he does and I trust him with all my health needs.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Roy – Feb 27, 2025
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Friendly and professional
I feel very cared for by Dr Isbell ! He answers all my questions with genuine concern for my health.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
MWC – Feb 22, 2025
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Simply the best!
Not only is Dr. Isbell a very talented surgeon but he is able to explain medical conditions and proposed interventions in a way that a patient can understand. Plus he is just a very nice person who cares about his patients. He has done rotator cuff surgery on both of my shoulders so I’ve spent quite a lot of time with him and his staff. They are simply the best and every time I have an appointment I think how efficient and friendly Dr. Isbell and his whole team are. I always have a great experience. Dr. Isbell was recommended to me by two medical professionals who said he does great work and gets great results. I’ve recommended him to two friends who have had the same great experience. I highly recommend Dr. Isbell without reservation.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Vicki Bradley – Feb 20, 2025
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Wonderful surgeon, my second shoulder!!
I have been having pain with my right shoulder (he replaced my left one 5 years ago). My visit was wonderful; needing a second shoulder replacement.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
DeniseO – Feb 20, 2025
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very upsetting
The Dr. was with me at most 10 minutes, asked minimal questions and talked over me, at one point saying 'I do this for a living and you don't.' In the days following the appointment I have grown more and more upset thinking about the lack of care and concern demonstrated and the know it all attitude. I rarely go to the doctor, when I do it's because it's serious and if I am going to take the time to go and pay the money, I'd like th doctor to take the appointment seriously, seek information and collect more data than just his assumption that he knows everything. I mentioned that I had seen a physical therapist and he didn't even ask my what I had done with the PT. This dr. was recommended to me by the PT so I was very disappointed. Now I am left to question the diagnosis. When I looked in Patient Portal there was one sentence. No recommendations, no guidance on what to do it it doesn't improve, no advice....overall very upsetting.
What went well
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Feb 18, 2025
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My visit was on time. Dr Isbell was attentive, concerned, and affable. And the treatment was effective.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 07, 2025
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Personality Plus Professionalism
Today I met Dr. Isbell. He spent the time to get to know me before going into the medical issue I was as visiting him about. He had x-rays taken in minutes, then told me his diagnosis and recommended treatment. Right to the point. We discussed options, and he fully explained the pros and cons of options I asked him about. He my kind of preferred physician.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pete Hanley – Dec 17, 2024
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Wonderful
Dr Isbell is always patient & compassionate as he gives excellent patient care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lisa Giordano,CFNP – Nov 07, 2024
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Dr. Isbell is very thorough and professional.
Dr. Isbell reviewed a right shoulder injury which I sustained.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 25, 2024
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Knowledgable and friendly surgeon(and team)
Everything about Raleigh Orthopedic was great. They are always friendly when I arrive, they are responsive to phone calls, emails and messages.My shoulder is a million times better than when I first arrived.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Appointment was rushed
Helpful
Oct 12, 2024
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Efficient and informative
My visit at Raleigh Orthopedic was on time with no long wait. I had an X-ray and after a reasonable amount of time Dr. Isbell met with me to discuss my shoulder concern. He explained my shoulder issue clearly and now I understand what I’m feeling and what I need to do.Dr Isbell prescribed PT so I can take good care of it to prevent surgery.The whole experience was very positive.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 02, 2024
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Leave a review

How was your experience with Dr. Isbell?

About Me

biography

Dr. William Isbell, MD is an orthopedic surgeon in Raleigh, NC. Dr. Isbell has extensive experience in Shoulder & Upper Arm Surgery. He is affiliated with Rex Hospital. He is accepting new patients.
  • Orthopedic Surgery

  • Orthopedic Sports Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Kentucky Hospital Lexington

    Residency Hospital
  • East Tennessee State University James H. Quillen College Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopaedic Sports Medicine
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Raleigh Orthopaedic Clinic PA3001 Edwards Mill Rd Raleigh, NC 27612
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: 8:00am - 5:00pm
    • Sun: 8:00am - 5:00pm
  • Directions

Practice

Raleigh Orthopaedic Clinic PA115 Kildaire Park Dr Ste 102 Cary, NC 27518
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Practice

Raleigh Orthopaedic (Garner)1325 Timber Dr E Garner, NC 27529
3
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Affiliated Hospitals

  • Rex Hospital

    4420 Lake Boone Trl
    Raleigh, NC 27607
    Recipient of 17
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality