Dr. William Smith, MD

Expedient, expeditious, knowledgeable, listens, direct and genuinely cares!

I am a 51 year old who has had high PSA scores for years. After an annual physical revealed increasingly high PSA levels I was diagnosed with prostate cancer. A bit uncomfortable with my regular urologist I was fortunate enough to be led to find Dr. Smith. He performed a biopsy, which wasn't fun of course but my experience was far better than some friends of mine. I recovered from that very quickly but the results revealed a need for a radical or radiation. Dr. Smith urged me to get other opinions which I did - and all aligned with him, I needed the dreaded radical prostate removal. Dr. Smith was incredibly compassionate, remembered my name, and prayed with me before the procedure. My side effects were exactly as he prepared me for and a few months later I can attest that his surgical skills are incredible. I am 100% functional, I pee like I am 15 again and have no incontinence issues. I also have undetectable PSA. This man thanks to God saved me. I can't recommend him enough.

Very impressed with Dr Smith. He was recommended by another surgeon. Was on time, kind, and took the time to explain my condition.

My 87 year old father sees Dr Smith. Dr. Smith is a very good doctor who is knowledgeable and patient with my dad. His staff is a different story. His nurses are at best stoic and sullen. They didn’t even take my dad’s blood pressure or temperature when we got there. We were concerned he might have an infection so temperature might have been important! This is the third time in three years a prescription has been sent in for medical supplies and it has not gotten to the pharmacy. These supplies are important for my dad’s care. Doesn’t it seem that the office personnel could figure out how to send a prescription correctly in three years?!? When I call with questions about the prescription I am spoken to as if I am slow witted and in a sarcastic manner. I do not know if they just treat the elderly so poorly or if it is all patients. Sadly, we will no longer be a patient of Dr. Smith because of his nursing and office staff.

Dr. Smith is very empathetic and a good listener. Visit was for TRT pellets. He's good doctor if anyone doesn't know.

His willingness to listen and his willinness to exlpain.

Patient. Soft spoken MD that will take his time to answer any and all questions for you.

I recently had surgery and Dr Smith performed the surgery. He put me at ease about the process. I felt he did a good job and would recommend Dr Smith to others.

I have had nothing but positive interactions with everyone in the practice. Professional and caring.

Went over test and I had no questions

Dr Smith is a great urology doctor. He listens to you and helps you come up with a treatment plan that works for you. A very caring and supportive doctor.

Dr. Smith and staff are always responsive and caring. Dr. Smith always takes whatever time is necessary to answer questions about issues and procedures. I would enthusiastically recommend him to my friends and colleagues!

Forget me in the waiting room they say it’s short staffing.

Dr. Smith explains procedures and what will happen very well. He patient with patient and spouse. All the nurses have good opinions of him.

Very thorough and knowledgeable.

Dr. Smith treated me for urinary retention caused by BPH. Dr. Smith performed a simple robotic prostatectomy. I had no pain after 3 days, Dr. Smith discussed the procedure with me in detail and made me so at ease to make the decision to do the surgery. Dr. Smith is one of a handful who are certified to do robotic surgeries. On my follow up visit, Dr. Smith discussed with me what to expect after removing the catheter and is has been exactly as he described. I highly recommend Dr. Smith and have been blessed to have been referred to him. If any of my family members need to see a urologist, they will be going to him. I gave Dr. Smith a hug and thanked him for helping me get through a rough time in my life, it’s no fun if you can’t relieve your bladder due to an enlarged prostate. Dr. Smith is very mild mannered, listens to you and answers all your questions. Highly recommended!

He gave me an appointment on short notice and delayed closing past 5:00 so I could avoid a trip to the ER.

Staff is unprofessional. During one appointment, the nurse left the heart-rate monitor on my arm; she never checked the monitor. Horrible service all around.

I have been waiting a week to have my tumor and my kidney removed. Had an appt for surgery which no one knows anything about. But my release papers show it. I can't seem to get any help!! I have been made to feel as if i am a piece of trash disguraded in the street. The staff was rude. I work for a dr office. I am going to change how we treat pts. See i run my office. I dont think any one should fall through the cracks. We are human after all tammy rutledge

Have had the phone ring unanswered for as much as 27 minutes before being answered. Put on hold for long periods. Dr. is too busy to sign Rx for pharmacy refils...been waiting a week so far. The contract answering service is extremely rude. However, Dr. Smith is attentive during appointments.