Dr. William Upshaw, MD

Worst experience with a mental health "professional" of my life (and I've seen MANY providers over my 30+ years of depression treatments). I'd give him less than 1 star if this system had such an option. This guy (not worthy of being called a doctor) only seemed to care about making money. Decision had already been made BEFORE I started TMS therapy to close his practice's only location that would work for me (I'm a solo mom of four children after losing my husband unexpectedly 7 years ago). I asked him directly about this at initial consult, because the intake specialist had warned me. He refused to look at me while responding that he “didn’t know.” Then, two-thirds through my treatment, he had a temporary employee tell me I'd need to switch another location, completely negating any benefit of his treatments to that point. He refused my requests for a phone call or explanation. DO NOT USE THIS PERSON OR HIS PRACTICE!!

Dr. Upshaw is extremely kind and truly cared about my process. I've tried many other specialists and I can confidently say he's the best. Would recommend him to anyone who is struggling with depression and anxiety

I had been suffering from chronic childhood trauma that had been disrupting my adult life and ability to cope with both my work and family life. After a full psychiatric evaluation, Nate and his team put together a comprehensive plan to help me tackle my mental health challenges. Now, I feel like a tremendous weight has been lifted and I feel like I am in control of my life again.

As a patient, I highly recommend Dr. Upshaw!

The NeuroSpa staff have been very caring and the treatment process is very easy. I am still working to improve but NeuroSpa TMS has been an incredible help.

Dr. Upshaw and his staff are amazing! I appreciate their extended hours too, so I am able to schedule my appointments around my work schedule. I highly recomment NeuroSpa.

Excellent doctor and very clean clinic

Thank you Dr. Upshaw and team. Was in a very dark place, and the Neurospa team was able to help me believe I deserved more. Thank you for everything you did.

Dr. Upshaw is truly a kind, caring, knowledgeable professional who has helped me go through my depression treatment. He genuinely cares about his patients and explains everything super clearly. I keep recommending him to my close relatives and friends because without him I don't know what my life would be like right now. My life's taken a whole new path with recovery and I'll forever be thankful with Dr Upshaw and Neurospa tms!!

TMS therapy was the best decision I have made. Dr. Upshaw was understanding and made the whole process very easy.

If I could give this practice any less than 1 star I would. Do not go here. I just relocated to this area and tried moving my stuff to this practice. They screwed up the medicine I was on when there was NO NEED for changing them!! The office staff is VERY misleading. They do not call patients back and they do not care how much damage they do to people. They are strictly in it for making money off people. I would have been better off throwing money out an open window than going to this practice. HORRIBLY UNPROFESSIONAL AND UNCARING!

The very best doctor you could ever possibly go to He left Lakeland and started his own business I miss him really bad

Dr W Upshaw is a great psychiatry, I seen him for almost 3 years! Would recommend. To anyone.

Very good Dr.

Listens better than many PDocs; Fair amount of time asking if you have questions. Wants you to have understanding that you drive treatment. Office staff fantastic; scheduling is easy; quiet, clean reception. Good rating= based on conflicting information (180°) advised in a few appointments, which I based my new track on- now I'm looking back on the latest appointment a little confused on his philosophy of meds in approach to care- need to follow up; will update after next appt. Worth the time.