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Dr. Xavier Mortensen, MD

Dr. Xavier Mortensen, MD

Ophthalmology*

Dr. Xavier Mortensen, MD is an ophthalmologist in Spokane, WA. He is affiliated with medical facilities such as Community Hospital East and Franciscan Health Mooresville.

4.9 Star Rating
Based on 23 reviews 4.9 Star Rating (23 reviews)

Practice

427 S Bernard St Spokane, WA 99204

At a Glance

  • Area of Expertise
    Dr. Mortensen specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
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Dr. Mortensen's Reviews

Likelihood to recommend Dr. Mortensen

4.9
23 ratings, 21 with a written review
5 star
96%
96%
4 star
0%
0%
3 star
4%
4%
2 star
0%
0%
1 star
0%
0%

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Knowlegeable Doctor
I appreciate Dr. Mortensen's taking the time to explain his findings and the research behind it. The clinic itself is very friendly and welcoming.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 11, 2025
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Pre-op consultation
Dr. Mortensen & staff were friendly, courteous, and informative. I am looking forward to improved vision.Thank you.
What went well
No results
What could be improved
No results
Helpful
William Brogan – Mar 22, 2025
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Friendly and polite with patients I have no complaints
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 12, 2025
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Patient satisfaction
He is very knowledgeable and personable with me. Very happy with what he has done so far. Looking forward to having rhe next eye done
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mrs. D Ross – Mar 12, 2025
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First appointment with Dr. Mortensen
Dr Xavier Mortensen was completely open to all my questions and very understanding of my current concerns about my need for treatment to stabilize my vision. He will be performing needed surgical replacement of my left eye intraocular lens implant within the next two months (sooner I hope).
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
R. Leatherwood – Mar 12, 2025
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A Very Helpful Visit
I am grateful that I am now Dr. Mortensen’s patient. As a corneal specialist, he was able to quickly diagnose a condition and the appropriate treatment that will dramatically improve my eyesight. Thank you, Dr. Mortensen!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 08, 2025
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Friendly but Professional
Made small inquiries about getting to appointments which made me feel he isn't just following a patient doctor script.
What went well
  • I felt respected
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Mar 01, 2025
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Excellent doctor!
I thought Dr. Mortenson was an excellent doctor. He diagnosed the issues I was having with my eyes and was extremely thorough. He recommended a procedure which I had done in the office on the same day as my appointment, prescribed a prescription medicine that I think will work very well, and gave me a list of some over-the-counter things to use as well. I was extremely impressed with his professionalism and his knowledge. He was very thorough, explained everything well, gave me a list of exactly what I needed to do, and was very knowledgeable and pleasant. I would definitely recommend him to anyone with eye issues.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Smith Shelly – Feb 14, 2025
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Dr Mortensen was very friendly and personable. He explained everything in detail and was very professional.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 14, 2025
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Meeting new Dr.
The office staff were friendly, and my new doctor was just as nice. He chatted with me briefly before the exam and I was impressed how he took the time to get to know me.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shirley Carlson – Feb 02, 2025
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excellent, knowledgeable, great verbal skills
I was really impressed with the professionalism of Dr Mortensen and staff. The degree of detail in the examination to then relaying the results were explained in layman’s terms,. Options were given and instead of glasses, cataract surgery was the better choice for me.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tom Ross – Feb 01, 2025
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I felt he was very thorough
He understood my dry eye situation and took the time to make a plan to improve it
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Neil – Jan 30, 2025
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An excellent doctor
Dr. Mortensen is an excellent doctor who cares about his patients and is highly skilled in his surgical abilities..I highly recommend him if you need eye surgery.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bob – Jan 22, 2025
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He’s Very Personable
I think he’s very thorough. I like that he didn’t seem to be in a hurry and sat facing me, explaining his findings, and was interested in what questions I may have had.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Priscilla – Jan 10, 2025
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Excellent quality care and honesty
Dr Mortensen and his staff were kind, professional and thorough. They answered pertinent questions and spent the time necessary to exercise a feeling of genuine care. I will definitely be returning. Thank you!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 06, 2025
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Extremely professional & knowledgeable
I was in good hands!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 20, 2024
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Very helpful with his exams. Made sure I was aware of what the procedure would entail. I felt he was genuinely involved in my situation.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
William Koetting – Nov 22, 2024
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Very good eye exam and explanation of my case
Very good doctor,eye exam was done professionally explained my results and went over my options for treatment. He ansered my questions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 31, 2024
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Very professional and knowledgeable
Dr. Mortenson, his assistant, the front desk staff... All very helpful, friendly, and professional. With the exception of the curt woman in the optics ordering department, this visit was fabulous.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 26, 2024
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He was respectful and enjoyable. It was a good experience. Very informative. He took time to explain what was going on with my eyes.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 26, 2024
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About Me

biography

Dr. Xavier Mortensen, MD is an ophthalmologist in Spokane, WA. He is affiliated with medical facilities such as Community Hospital East and Franciscan Health Mooresville.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Spokane Eye Clinic427 S Bernard St Spokane, WA 99204
1
  • Call
  • Fax
  • Hours
    • Mon: 7:00am - 5:00pm
    • Tue: 7:00am - 5:00pm
    • Wed: 7:00am - 5:00pm
    • Thu: 7:00am - 5:00pm
    • Fri: 7:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Practice

Price Vision Group9002 N Meridian St Ste 100 Indianapolis, IN 46260
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Practice

Mid America Clinical Laboratories LLC2001 W 86th St Indianapolis, IN 46260
3

Affiliated Hospitals

  • Community Hospital East

    1500 N Ritter Ave
    Indianapolis, IN 46219
    Recipient of 2
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    83%
    Patients said that doctors always listened to them and explained things well

    7% higher than the national average

    View all patient feedback
  • Franciscan Health Mooresville

    1201 Hadley Rd
    Mooresville, IN 46158
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    2% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • Ascension St. Vincent Hospital-Indianapolis

    2001 W 86th St
    Indianapolis, IN 46260
    Recipient of 6
    hospital awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality