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Dr. Yvette Lam-Tsai, MD

Dr. Yvette Lam-Tsai, MD

Gastroenterology*
10+ years of experience

Dr. Yvette Lam-Tsai, MD is a gastroenterologist in Peoria, AZ and has over 10 years of experience in the medical field. Dr. Lam-Tsai has extensive experience in Esophageal Disorders, Gastrointestinal Disorders, and Pancreatic Disease. She graduated from STATE UNIVERSITY OF NEW YORK / HEALTH SCIENCE CENTER AT STONY BROOK in 2010. She is affiliated with medical facilities Banner Boswell Medical Center and Banner Del E. Webb Medical Center. She is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 137 reviews 4.7 Star Rating (137 reviews)

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Arizona Digestive Health: Peoria

Locations

Arizona Digestive Health: Peoria

Arizona Digestive Health: Peoria9836 W Yearling Rd Unit 1300 Peoria, AZ 85383
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:30pm
    • Tue: 8:00am - 4:30pm
    • Wed: 8:00am - 4:30pm
    • Thu: 8:00am - 4:30pm
    • Fri: 8:00am - 4:30pm
    • Sat: closed
    • Sun: closed
  • Directions

Arizona Digestive Health: Sun City

Arizona Digestive Health: Sun City13640 N 99th Ave Ste 600 Sun City, AZ 85351
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:30pm
    • Tue: 8:00am - 4:30pm
    • Wed: 8:00am - 4:30pm
    • Thu: 8:00am - 4:30pm
    • Fri: 8:00am - 4:30pm
    • Sat: closed
    • Sun: closed
  • Directions

Arizona Digestive Health: Surprise

Arizona Digestive Health: Surprise14869 W Bell Rd Ste 100 Surprise, AZ 85374
3
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:30pm
    • Tue: 8:00am - 4:30pm
    • Wed: 8:00am - 4:30pm
    • Thu: 8:00am - 4:30pm
    • Fri: 8:00am - 4:30pm
    • Sat: closed
    • Sun: closed
  • Directions

Dr. Lam-Tsai is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of ExpertiseDr. Lam-Tsai specializes in the area of Gastroenterology. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Recent ReviewsReviews made in the last 30 days. See reviews

More Gastroenterology Specialists at Arizona Digestive Health: Peoria

Experience Check

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Dr. Lam-Tsai's Reviews

Likelihood to recommend Dr. Lam-Tsai

4.7
137 ratings, 126 with a written review
5 star
91%
91%
4 star
1%
1%
3 star
0%
0%
2 star
1%
1%
1 star
7%
7%

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A very thourough and concerned doctor.
A concerned doctor that is easy to work with
What went well
  • I felt respected
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 12, 2025
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Gentle Care from whole team
Dr Lam and her team are amazing in their combination of kindness and efficiency. Every step of two scoping procedures was explained with clarity, care and good humor. All questions answered to my satisfaction. Procedures completed as scheduled and with no issues afterward.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Apr 11, 2025
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Refusal of care certified letter
As a retired healthcare RN in Quality and Risk Management, I was referred to Dr. Lam by my PCP office for an acute episode of Chron's disease. At my initial visit, Dr. Lam made me cry ( she said I was the 3rd patient she made cry that day) by saying she would put me on hospice care if I did not have a colonoscopy. At that time I was unwilling to entertain this procedure due to my acute inflammatory bowel disease. I'm 74. I have multiple chronic diseases and know the benefits and risks associated with colonoscopy, i.e. Bowel perforation. I would have to have a colonoscopy at a hospital due to serious cardiac and respiratory conditions. As I've now recovered from the acute bout of Chron's, I'm dealing with other medical conditions, Diabetes and shortness of breath as well as peripheral neuropathy. I am exercising my right to informed consent and my personal heslthcare right to decline certain procedures that I feel personally are more RISKY than beneficial.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Brenda J Condrick – Apr 03, 2025
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Very caring and compassionate takes time to explai
Very caring and compassionate takes time to explain to you your case so you understand. They do not make you feel rushed .
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 14, 2025
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Procedure
Dr Lam was friendly explained what was going to happen and settled nerves
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 25, 2025
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Very positive experience
Every individual I came in contact with at two different offices of Dr Lam were fantastic. Very efficient, cordial and professional. Dr Lam is a dream of a Dr. she explains everything in laymen’s terms and always makes sure you are comfortable with every step of the procedure and plan of action. I highly recommend this super awesome Dr.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mary – Feb 14, 2025
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Taking the time!
I very much enjoyed my visit with Dr Lam. She took her time explaining the procedure, asked if I had any questions in which she took time answering. The front office staff were also efficient and caring.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tawn – Jan 31, 2025
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Great doctor!
Had my first ever colonoscopy and the process and group involved with Dr Lam were incredible. I can’t say enough good things about the staff and facility. Highly recommend!!!!!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan 24, 2025
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Follow up with results
Had CAT scan of abdomen Dec 3rd. Today is the 16th n still no results given to me. She's had them since Dec 11th. Staff says she's busy. Has too many patients
What went well
No results
What could be improved
  • Didn't explain conditions well
1 other person found this helpful
Helpful
Dec 17, 2024
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Do not recommend
Would not recommend, Like another review declined to help my wife after she went to another Dr. She wanted to see the other Dr as Dr Lam had a 3 month wait for an appointment. I had complications from treatment by Dr Lam.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Surprise AZ Resident – Dec 16, 2024
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Very Caring
I like Dr. Lam she is very caring and is helping me to get to the bottom of my issues. I feel confident that she will do so.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Oct 02, 2024
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Not recommend
I was having gastro issues and Dr Lam didn't even examine my abdomen. I've been to numerous gastro doctors over the years and she told me to do all the things I've been told before (diet, PPI's, etc.). The difference is, she did not examine me or order an EGD to see what might be going on.
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Adi – Sep 08, 2024
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Colonoscopy
On the day of my colonoscopy I was extremely nervous. Dr. Lam, her staff, and anesthesiologist made me very comfortable. Dr. Lam discussed the procedure before and after. Great place!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Trish – Jun 25, 2024
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Excellent M.D.
Caring, highly medically proficient and great communication skills too. Thank you Dr. Lam
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jun 05, 2024
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Colonoscopy
I was taken back for my colonoscopy on time. That’s not the norm around here. Her staff was very professional, caring and was able to answer all my questions. Dr. Lam spent some time with me to let me know the procedure. It was done in no time and the nurses were very attentive. Dr. Lam came back and explained what the next steps would be and answered all my questions. I would definitely refer her to friends and family.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Rita – May 22, 2024
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I’m very pleased with Dr. Lam
I went to her about 5 years ago. But since I am a colon cancer survivor, I was very nervous when I started having diarrhea and a friend of mine suggested I make an appointment with her. . My former doctor was not practicing anymore so Dr. Lam went through all the possibilities and did a colonoscopy which showed not cancer but colitis. She was very thorough, patient and explained what I had and what to do. 5 years later in 2024 I had probably my last colonoscopy and all is well. Thank you doctor for your time and knowledge.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Kathleen – Apr 12, 2024
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Excellent caring doctor
I’ve been a patient of Dr Lam for 5 years. She is a very caring doctor who helped me with several diagnoses. 2019 I was sent to Dr Lam to rule out colon cancer and or stomach cancer and in 2021 after I had gotten the Covid vaccines and all my lymph node’s were enlarged. She did an endoscopy with many biopsies to again rule out cancer all were negative. Recently I had my colonoscopy and endoscopy just because it was time. Dr Lam is a caring compassionate doctor that I will gladly refer you to.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Deborah Main – Apr 08, 2024
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Superior staff and facility
Colonoscopies are not something most people including me look forward to but this was a wonderful experience! All the staff were professional, kind and respectful. Everything was explained thoroughly! Dr. Lam is awesome. Thanks to everyone for making my experience a positive one.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Feb 24, 2024
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COLONOSCOPY
Dr. Lam and her team provided an on time positive experience. They all had very good bedside manners, attentive to the little details.A good example for the term professional.I would highly recommend Dr. Lam and the Sun City Endoscopy center.WELL DONE!!!
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Dave MacDonald – Jan 16, 2024
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Wonderful doctor
Dr Lam is one of the best gastroenterologists I’ve seen for various gastrointestinal issues over the past 20 years. She explains the causes and choices of treatment. She makes me feel at ease, listens well and a team in determining treatment course.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
Helpful
S Gordon – Oct 08, 2023
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About Me

care philosophy

We operate on three guiding principles: Patient First, Quality Centric, and Provider-Led.As the largest and most reputable team of gastroenterology experts in the US, we provide unparalleled patient care with nationwide access.
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • State University Of New York / Health Science Center At Stony Brook

    Medical School, 2010
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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Dr. Lam-Tsai is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

    Affiliated Hospitals

    • Banner Boswell Medical Center

      10401 W Thunderbird Blvd
      Sun City, AZ 85351
      Recipient of 2
      hospital awards

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      71%
      Patients said that doctors always listened to them and explained things well

      5% lower than the national average

      View all patient feedback
    • Banner Del E. Webb Medical Center

      14502 W Meeker Blvd
      Sun City West, AZ 85375
      Recipient of 3
      hospital awards

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home
      68%
      Patients said that doctors always listened to them and explained things well

      8% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality