Dr. Yvonne Telgt-McKinney, MD

First, sent to the wrong office. Finally saw Doc who referred me to a cardiologist due to me wanting to reduce meds. Never got the referral, called back and they argued with me about it until I gave up. Also, if you have more than one concern you have to hang up and call back for a different extension. Doc should downsize the Porsche so she can afford to pay staff who cares. IMHO.

Thank you again Dr McKinney and staff for alway taking the best care of me and my family.

This doctor and her staff are always going the extra mile for my entire family! She is firm but understanding. We always get into a provider when we need to, and if they are not available, they always return my calls. We are very complicated with our health, and the referrals are plenty. They will do all they can, but have seen many patients trying to bully them into doing only what they want, not what the providers are advising them. This is not like ordering a pizza, people; it's health care! You have to be willing to do the work alongside your providers! Again, I can't say enough good about them all!

My husband tested positive for CoVid on Friday at the urgent care but I tested negative. I started having symptoms on Sunday. I have been really sick. I know I have CoVid but this office is refusing to treat me. I have been going 3 days severely sick and untreated because they said they have to have records from the urgent care before seeing me. I get that you need to get records but to refuse to even allow me to see a doctor or get treatment for sickness that is killing people is ridiculous. I've never seen such a thing.

Run don't walk away from this practice. I should have read the terrible substandard reviews prior to accepting this practice. The doctor,herself is pleasant. She attended to my needs while in my presence. THE MAJOR PROBLEM: I WAS PROFILED TO BE SPOKEN TO IN SPANISH BECAUSE OF MY LAST NAME. SO WHEN WE HAD A PHONE VISIT, SHE STARTED OUT IN SPANISH. THE STAFF KEPT CALLING ME IN SPANISH. MY CHART STATES ENGLISH. I WAS PRESCRIBED BLACK BOX WARNING MEDICINE WHICH ON THE 3RD DAY GAVE ME TERRIBLE ARYTHMIA AND PALPITATIONS AND LOW BLOOD PRESSURE. I CALLED TO SPEAK WITH THE DOCTOR SEVERAL TIMES. NO WAY. "JUST KEEP TAKING THE MEDICINE" PER SEVERAL OF THE RUDEST,STAFF I HAVE EVER EXPERIENCED. 20 MINUTES ON HOLD. NO CALLS BACK. "JUST DO WHAT WE TELL YOU TO DO"..WHERE DID SHE GET THESE PEOPLE? FROM A PRISON TO WORK PROGRAM? I ASKED WHY I WAS GIVEN A MED. THAT WAS INVOLVED IN A CLASS ACTION SUIT FOR DEATHS...."JUST TAKE IT." I HAD ECOLI POISONING AND WASNT EVEN TOLD. ZERO STAR GHETTO OFFICE

If you're in search for quality and professional healthcare services PLEASE KEEP LOOKING! This doctors office is absolutely horrible!! The front desk staff member Administrative Assistant- Veronica has terrible communication skills, rude, nasty and unprofessional with handling the doctor's office patients.. Veronica is not only a staff member at the Adelanto office but she travels and work at the Victorville office as well!! Please beware of her unprofessional attitude while trying to make appointments via phone.. it's very unfortunate that patients that are already dealing with illness etc have to call to their doctor's office to be seen but instead get treated so terribly by staff members and instead of making matters better their go-to- procedure is to tell the patient's if their not happy with the service"Go elsewhere"..I had already intended to go elsewhere (find another PCP) after the verbal altercation I had experience with staff member Veronica... ** ALWAYS check reviews!!

1000 words is not enough to tell the story of how horribly Dr. mckinney & her incompetent staff handled my first pregnancy & miscarriage. They mad an already tragic event even more terrible. They wouldn’t even refer me to an OBN till the results from my urinealysis & blood test confirmed I was pregnant, & we didn’t get the results backs for 2 weeks, AFTER I had already miscarried (confirmed by going to the ER), but according to our insurance plan, we didn’t even Need to wait for a referall. Plus, when I had called the Dr when I was afraid I was miscarrying, she said for me to wait till the next day where she would try & get me the results, & when I called the next afternoon, I was told to wait for a call back because she was busy. When I realized it was 15 minutes past their closing time & I called back, I was scolded by the nurse for not calling earlier & then by Mckinney for not going to the ER, even though my mom & I both heard her say to wait for the test results. Horrible.

Tried to make an appointment for a mass I have in my breast to be checked out. The girl who answered the phone did not want to schedule my appointment without proof that I actually have a mass in my breast. I explained ive been having a lot of pain and my old dr no longer accepts my insurance, and when i asked why i cannot be seen she said it was "office policy". She was very rude and instead of just scheduling an appt to see the dr she refused.

I have been seeing Dr McKinney for about 8 years and have never had any issues with her or the office staff. Dr. McKinney is great, she always spends her time with me and I never feel rushed through my visits. I do know for those saying they never get to see the doctor just the nurse or PA, you do have to specify when making the appointment what provider you want to see. Best office I have had so far. I'm not sure where any bad reviews come from, I would definitely give them a try! I love them!

This is the perfect doctor for you if you have no health problems or complications. If you DO need help, DO NOT go to this doctor. She is rude, misleading, and close minded. She will change your information on your chart if she feels a law suit coming her way. She will give you the run around and when you finally get her in a corner she will blatantly ignore and walk away from you. I've never been so disrespected!

Horrible Staff.. i am warning you dont even book an appointment.. i am currently deaf in one ear because she refused to see me unless i had paper work that i was in urgent care or the hospital... So it didnt matter that i had blood driping from my ear and that the hospital kept telling me to go see my doctor..... they shouldnt even be in business .... please dont go to her or her staff so rude....

Extremely rude a waste of time and she has horrible bedside manners

My mother-in-law had Dr. Mckinney as her doctor for a few years now and she seemed to be very good for her. Until...my mother-in-law ended up with cancer. Then it became a fight at every turn with this doctor and her staff. The staff was very rude and didn't want to help out at all! Very disappointing when your doctor stops helping you when you need them the most!

I love this office. The Dr always remembers me and is very knowledgeable. She always takes her time in my visit with me and I never feel that I was rushed. I especially enjoy that she tries to stay away from any unneeded medications and rather tries holistic views on care. The rest of the staff is also great. strict on their rules but always seems to be in effort to make sure they have all the proper and updated information regarding my medical care. No issues w/ this office at any time.

I'm surprised so many people left bad reviews. Dr. McKinney is an amazing physician she is professional, thorough, and nice. I have been talking all three of my children to her for years! I have never had a problem with her staff they are all plesent and professional. My children have even seen some of the PA's and they were great too. They only negative thing I could say is that the wait is always long , but that is to be expected her office is one of a few that accepts medical

Well Dr Mckinney is the worst Doctor I've been too! If your a smoker BEWARE or if you bring a person with you that smokes don't do it!! She has a horrible bedside manner! She has been rude every time I've seen her! I would never comment on these surveys but I want to save anybody from this Doctor because it's a bad experience! I recently changed to IEHP Direct to find another primary to get rid of Doctor Mckinney! In closing I wouldn't take my dog to Dr McKinney!

The office staff is rude and unwilling to help patients. I have a PPO high option my office visit are $20 but they tried to scam me for $110 for a regular visit after my insurance told them they were wrong they cancelled my spot.

Nothing but lies after lies. They never call me for lab results or medication refill confirmations instead when I call them they just always lie and use the same lie we called but only got a busy signal everytime we called Called one day for my blood test results which was a Friday they had gotten my results that day but they hadent been reviewed, called back the following Monday and they tried lying to me saying they just recieved the results that Monday. Never see a dr either only nurses.