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Dr. Zachary Thielen, MD

Dr. Zachary Thielen, MD

Orthopedic Surgery*
10+ years of experience

Dr. Zachary Thielen, MD is an orthopedic surgeon in Wailuku, HI and has over 10 years of experience in the medical field. He graduated from University of Hawaii at Manoa John A. Burns School of Medicine in 2012. He is affiliated with Maui Memorial Medical Center. He is accepting telehealth appointments.

4.9 Star Rating
Based on 56 reviews 4.9 Star Rating (56 reviews)

Practice

1830 Wells St Ste 103 Wailuku, HI 96793
Telehealth available

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At a Glance

  • Area of Expertise
    Dr. Thielen specializes in the area of Orthopedic Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
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Dr. Thielen's Reviews

Likelihood to recommend Dr. Thielen

4.9
56 ratings, 50 with a written review
5 star
96%
96%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
4%
4%

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Definitely 5 plus Stars
Dr. Thielen is a great listener to your symptoms and completely explains how he can help. I had total knee replacement and I felt incredible after 3 weeks post op. Dr was so calm and professional during surgery and all Dr visits. He is patient and will answer all questions or concerns you have. The entire staff is phenomenal! I cannot express how great my knee feels and how amazing the entire process was. You are in excellent hands with Dr. Thielen. Highly recommend him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Myron Ramirez – Apr 13, 2025
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Hip replacement
Emily the doc. All the staff
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Martin jenson – Feb 04, 2025
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Completely Satisfied
I am a completely satisfied patient of Dr. Thielen’s. In the last year he replaced both of my hips, and I couldn’t be more pleased. I was nervous at first – but EVERYONE in his office treated me like family. . .it was a thoroughly enjoyable experience, (if you consider surgery enjoyable)!Dr. Thielen was thoughtful, kind, and meticulous in his overall treatment of me, taking great care to have all the necessary scans and tests performed and carefully analyzed before surgery. I was always able to contact his office if I need more questions answered, which reduced a lot of anxiety. I would enthusiastically recommend Dr. Thielen to anyone considering orthopedic treatment.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathy – Feb 01, 2025
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5 stars for Dr T
Dr Thielen and his whole team are top notch and I would give him more than 5 stars if I could. He made my surgery like a walk in the park, and now between him and PT, I feel normal again after being in agony for 6 months. Thank you so very much
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
David Webster – Jan 30, 2025
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Extremely competent, and very caring&personable.
Takes as much time as you need to explain a procedure in a clear, understandable manner.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan 30, 2025
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AS good as it gets
I would have Dr. Thielen as my orthopedist even if I lived on the mainland U.S. He replaced both my hips earlier this year (and both are pain-free with total mobility) but also solved a problem I had in one of my hands. He's thoroughly professional, but friendly in a way that makes you feel part of the family. Highest recommendation.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dr. Paul A Kosarin – Dec 07, 2024
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Hip surgery
Came in with pain. After the surgery no pain. End of story.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 19, 2024
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He's 2 for 2!
Had the first knee replaced - his advice to strengthen it with PT BEFORE the surgery made the recovery go quickly. So well, I was able to take a trip to Europe after only 3 months. At 5 months I had the 2nd knee replaced. Within 3 days it was 90% better than prior! Now at 8 months & 3 months post-op I can say that I have ZERO pain in either knee! Going up stairs and walking give me no trouble anymore! Taking another 3 week trip now and when I return, I plan to resume my hobby of ballroom dancing. It is wonderful to have my life back instead of always looking for alternatives when my mobility wasn't up to activity. So glad I did it - while I would have benefited from doing this years sooner, when the pain interfered with everything in my life, my motivation was high to do all the PT and home exercises which I know contributed to my success.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marty-Jean Bender – Oct 29, 2024
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My experience with Dr Thielen was very good. Every thing went perfectly well. Excellent Dr care and best it could be. 5 star rating.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Les Hondo – Oct 29, 2024
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While my knee was in bad shape, my hip was giving me pretty constant pain. Dr. Thielen performed the hip replacement surgery and all was good. Then the knee started deteriorating more and after PT and shots were ineffective, it was time to replace the knee. Even though it was less than a year from the hip replacement, I knew the quality of Dr. Thielen's work and didn't hesitate to have the surgery. Now I can walk farther than I have in years without pain. Dr. Thielen is a talented surgeon and someone who tells it like it is and has a good rapport with patients. Mahalo Dr. Thielen for helping me improve the quality of my life.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Diana Lyons – Oct 19, 2024
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Dr Theilen did my knee replacement August 2023. I have a very low pain tolerance as a former Physical Therapist. I was doing all my rehab and doing well except there were some residual pain underneath the patellar tendon so I asked him to please check out that Niehert maneuvered it in the office and he was able to loosen up which turned out to be some nerve pain so by the end of four months I was completely pain-free. I so appreciate Dr Theilen, being compassionate and encouraging and being an excellent surgeon, I would highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cheryl Shat – Oct 13, 2024
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Highly Recommend Dr. Thielen
Dr. Thielen was recommended by several paddling friends when I needed a left hip replacement. The surgery went smoothly and in 3 months I was back to full activities. Earlier this year I had a bicycle accident. I was seen in the ER at MMH and told I needed surgery. I had fractured my right hip and severely injured my elbow. I was discharged and told to see an Orthopedic doctor asap. I called Dr. Thielen’s office and saw him the same day. He operated on both sites. The hip healed quickly. The arm has been a challenge but continues to improve thanks to Dr. Thielen’s care.
What went well
No results
What could be improved
No results
Helpful
Gloria Lee-Jones – Oct 12, 2024
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both Dr thielen and his staff are very qualified
I had both my knees done here after deciding not to go to the mainland as Dr Thielen was highly recommended. My questions were answered to my satisfaction even though I sometimes asked the same ones twice!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Didn't explain conditions well
Helpful
Virginia Ruffulo – Oct 12, 2024
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Excellent Experience
Very pleased with the results of my knee replacement surgery!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jeffrey King – Oct 08, 2024
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Satisfied with my new hip!
I was very satisfied with everything about my experience @ Maui Orthopedic Institute. I felt comfortable during my visits with Dr. Thielen. He explained the whole process in a way that was easy for me to understand, while also feeling comfortable enough to ask questions. The procedure was a success, with my new titanium hip, and there were no problems with the rehab to follow . The visits with both Dr. Thielan and his P.A. preparing and after were timely, with no long waits. The care throughout the whole process was very professional, and felt personalized.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 07, 2024
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hamstring surgery success
Now six months later I am enjoying full use of my badly injured leg that Dr. Thielen repaired.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 02, 2024
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Highly recommend!
Lucky to have Dr. Thielen work on my knees. I’ve been recommending you to my friends who are currently experiencing knee issues. Thank you Dr. Thielen!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 01, 2024
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I am 75 years old and this was my 1st surgery. Dr. Thielen replaced my right hip. the surgery went great and follow -up appointments have been all positive.the office is very efficient and professional. I cannot say enough wonderful things about Dr. Thielen
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 01, 2024
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Doctor Thielen was very knowledgeable about my issue and confident in approach to treating the problem.He did an excellent procedure on my hip replacement!!!100 percent satisfied.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Douglas (Adam) Miller – Sep 28, 2024
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Simply outstanding
From pre op, thru surgery and post op Dr. Theilen and staff were better than I anticipated. I would and have recommended him to anyone considering knee replacement surgery.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Doug Sutor – Sep 28, 2024
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About Me

care philosophy

Dr. Thielen did his residency at UCSF Medical Center, which is consistently ranked among the top ten hospitals in the U.S. News and World Report Honor Roll.He then pursued an extra year of fellowship in Adult Reconstruction at Hoag Orthopedic Institute...read more

biography

My grandparents moved from Los Angeles to Lanikai in the 1960s and raised their family on Windward Oahu. I was born in Oregon, grew up on Kauai, and graduated from Waimea High School. While attending the University of Hawaii at Manoa, I was blessed...read more
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Hoag Orthopedic Institute

    Fellowship Hospital
  • University Of San Francisco, California

    Residency Hospital
  • University Of Hawaii At Manoa John A. Burns School Of Medicine

    Medical School, 2012
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

David S Crow MD PhD LLC1830 Wells St Ste 103 Wailuku, HI 96793
1

Practice

Kaiser Permanente Home Health Agency Maui80 Mahalani St Wailuku, HI 96793
2

Practice

Maui Memorial Medical Center221 Mahalani St Wailuku, HI 96793
3

Affiliated Hospitals

  • Maui Memorial Medical Center

    221 Mahalani St
    Wailuku, HI 96793

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality