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Dr. Alan Hein, OD

Dr. Alan Hein, OD

Optometry

Dr. Alan Hein, OD is an optometrist in Saint Paul, MN. He is accepting new patients.

5 Star Rating
Based on 22 reviews 5 Star Rating (22 reviews)

Practice

2080 Woodwinds Dr Ste 110 Saint Paul, MN 55125
Patient Favorite Award

Dr. Hein is a patient favorite Optometrist

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Dr. Hein's Reviews

Likelihood to recommend Dr. Hein

5.0
22 ratings, 19 with a written review
5 star
95%
95%
4 star
5%
5%
3 star
0%
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2 star
0%
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1 star
0%
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Compassionate
He explains things clearly. I felt he took time to examine my eyes. I appreciated his thoroughness.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 17, 2025
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Eye Exam
he listened to my concerns and wrote a prescription for my needs
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 11, 2025
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Skilled team
Every step of my eye visit was conducted professionally first by two different technicians and next by the doctor.
What went well
No results
What could be improved
No results
Helpful
No – Jan 15, 2025
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Quick, Concise and Complete.
Dr. Hein and his team were professional, courteous and on schedule. Scheduling over the phone was easy, I was seen on time, and Dr. Hein and his staff provided excellent care.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
RyanM – Jan 02, 2025
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Very thorough and quick. Knew exactly what was bothering my eyes.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 08, 2024
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Annual check
It’s the first time I had Dr Hein. He took his time and answered my questions. I did not feel rushed. I highly recommend Dr.Hein.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jane – Oct 08, 2024
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New patient, annual eye exam.
I enjoyed meeting Dr. Hein for my eye exam. He was very thorough as well as knowledgeable in his field. Dr. Hein answered all my questions and I left the office feeling very understood. The staff at the clinic were very kind.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 05, 2024
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Anxious eye patient
My appointment went smoothly and I was happy to be finished within an hour. Dr Hein was thorough and made sure to explain future appointments.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 26, 2024
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Personable & Practical
Dr. Hein was direct & gave me my options regarding my cataracts status. I appreciated his opinion on the options available to me!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 20, 2024
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Dr. Hein
Reviewed your records with you and explained everything in human terms. Was very courteous and caring about you.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tim Doran – Jul 19, 2024
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Dr. Hein gives very clear information.
On time with good communication skills.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 18, 2024
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He was quietly polite.
Dr Rice needs to take more time listening to his patient.
What went well
  • I felt respected
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Jul 09, 2024
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Pleasant visit
Dr. Hein was thorough, professional, and patient with my questions, and he answered questions that I didn’t know to even ask.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 29, 2024
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Respectful and knowledgable about my eyes.
Shared information about eyes and recommendations for the future.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 02, 2024
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Great staff great doctor
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 01, 2024
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Quality Eye Care
The clinic is well run. While eye exams always involve some wait time (e.g., waiting after they put the eye drops in to dilate your pupils and waiting for a separate fitting if you have contacts), wait times here are never very long. Dr. Hein explains things well and is very patient with questions. The technicians are friendly and professional.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
PT - Minneapolis – Jan 24, 2024
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Friendly, clear, informative
Dr Hein had recommended a six-month follow-up visit to track a potential risk to my eye health. At the visit he was very clear and helpful in answering my questions about what the exam indicated (six months prior and at this visit). Fortunately things are stable and no treatment is needed. I'm grateful Dr Hein is being attentive.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 15, 2023
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Eye Exam with Dr. Hein
Everyone at the clinic was friendly and helpful. Dr. Hein listened and addressed my concerns. He made a couple of suggestions. He was honest, that my current prescription was fine, thus saving me from feeling like I had to go out and invest in a new pair of glasses. Honest, friendly and professional.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Pat V. – Nov 23, 2023
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Professional and considerate
Personable and attentive, Dr.Hein addressed my questions with respect and clarity.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 07, 2023
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About Me

biography

Dr. Alan Hein, OD is an optometrist in Saint Paul, MN. He is accepting new patients.
  • Optometry

American Board of Optometry®
American Board of Optometry
Optometry
Self designated 
Patient Favorite Award

Dr. Hein is a patient favorite Optometrist

    Read our methodology

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    Locations

    Practice

    Office2080 Woodwinds Dr Ste 110 Saint Paul, MN 55125
    1
    St. Paul Opticians Inc.1675 Beam Ave Ste 100 Maplewood, MN 55109
    2

    Practice

    St Paul Eye Clinic PA1093 Grand Ave Saint Paul, MN 55105
    3

    Practice

    Office1215 Town Centre Dr Ste 100 Eagan, MN 55123
    4