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Dr. Anna Hetzer, OD

Dr. Anna Hetzer, OD

Optometry

Dr. Anna Hetzer, OD is an optometrist in Milwaukee, WI. She graduated from Pacific University/ College Of Optometry in 2019. She is accepting new patients.

5 Star Rating
Based on 85 reviews 5 Star Rating (85 reviews)

Milwaukee Eye Care

1684 N Prospect Ave Milwaukee, WI 53202
Patient Favorite Award

Dr. Hetzer is a patient favorite Optometrist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Hetzer's Reviews

Likelihood to recommend Dr. Hetzer

5.0
85 ratings, 67 with a written review
5 star
98%
98%
4 star
2%
2%
3 star
0%
0%
2 star
0%
0%
1 star
0%
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Very patience, listen, concerning, and made sure all my needs were meet. She also found answers to all my questions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 18, 2025
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Very thorough eye exam, and great communication!
Throughout my appointment, I received great and friendly service from the entire team there.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 11, 2025
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Thorough and relaxed
Dr. Hetzer was friendly and professional, informing me of each aspect of myexam and offering solutions and recommendations at each point.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Barbara Ditthardt – Mar 15, 2025
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Thorough and knowledgeable! Explained things completely.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 17, 2025
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caring
questions answered, discussed, worked with my physician on getting tests done.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Nov 13, 2024
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Very caring about the patient’s health and concerns.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 02, 2024
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Dr. Hetzer was very accommodating to my visual requirements for reading music and my health concerns. I'm look forward to trying the new prescriptions for two separate pairs of glasses for different activities.
What went well
  • I felt respected
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Richard Tremarello – Oct 19, 2024
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Excellent Eye Care
I feel my eye exam is very thorough, and any questions are answered in a very informative way!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Patti Simon – Oct 11, 2024
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Personable and knowledgeable doctor and staff. Answered any questions I had
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 10, 2024
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Dr. Hetzer and the staff were polite, professional, and helpful during my exam and the search for glasses afterward. I greatly appreciated the time they took with me.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Oct 08, 2024
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Excellent
Courteous, professional.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • I didn't feel respected
Helpful
Sep 21, 2024
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I would recommend Dr Hetzer
Dr. Hetzer took the time to respond to all of my questions, and took the time to make sure I understood what she was talking about, including reviewing views of the inside of my eyes to illustrate why I am having the vision experiences I am having.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Thomas A. Neuwirth – Sep 16, 2024
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Very nice
My experience with Dr Hetzer was calm and reassuring. I felt I was getting the best care available.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cathy – Sep 15, 2024
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Loved Anna Hetzer, highly recommend!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 01, 2024
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Thorough examination.
Very thorough. Make revisions to preliminary recommendations. Also let me know that cataracts were beginning and recommended future action.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 24, 2024
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She talks to you.
What went well
No results
What could be improved
No results
Helpful
Sally A Jahrmann – Aug 17, 2024
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Informative, personable and efficient.
Personable and informative.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 15, 2024
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Excellent Practitioner
Dr. Hetzer is always very complete and thorough in her exams. She takes time to answer questions and explains things in a way that is easy to understand. She is very patient and listens to the needs and concerns of the person before she makes her recommendations for care. I would recommend anyone of any age make an appointment with her!
What went well
  • I felt respected
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Tom S – Aug 05, 2024
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Thorough and Caring
I've been a patient of Dr. Hetzer for a number of years. Each year during my annual appointment, the process is thorough, ensuring that my eyes are carefully examined. Dr. Hetzer takes time to inquire about any issues I may be having as well as carefully explain any issues she sees. I feel very well taken care of by her and the staff at Milwaukee Eye Care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jul 31, 2024
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Very professional and knowledgeable.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Annual checkup – Jul 27, 2024
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About Me

Watch Dr. Hetzer's Video

care philosophy

Dr. Anna Hetzer of Milwaukee Eye Care is committed to providing her patients with the highest level of care and compassion. She is dedicated to prioritizing patient needs and providing personalized, optometric treatment plans based on individual...read more

biography

Dr. Anna Hetzer O.D. grew up outside of Waunakee, Wisconsin. She attended the University of Wisconsin-La Crosse and graduated with a biology major and French minor. During college, Dr. Hetzer worked at an eye clinic as an optician and was able...read more
  • Optometry

  • Pacific University/ College Of Optometry

    Medical School, 2019
  • Charleston Air Force Base

    Internship Hospital, 2019
  • Icon Lasik

    Internship Hospital, 2019
  • Charleston Air Force Base|davis Eye Care And Associates|lebanon Va Hosp/albert Eins|icon Lasik

    Internship Hospital, 2018
  • Davis Eye Care And Associates

    Internship Hospital, 2018
  • Lebanon Va Hosp/albert Eins

    Internship Hospital, 2018
  • University Of Wisconsin/la Crosse

    Undergraduate School, 2014
Patient Favorite Award

Dr. Hetzer is a patient favorite Optometrist

    Read our methodology

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    Locations

    Milwaukee Eye Care

    East Side Office1684 N Prospect Ave Milwaukee, WI 53202
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
      • Sat: closed
      • Sun: closed
    • Directions
    Brookfield Office17280 W North Ave Brookfield, WI 53045
    2
    • Call
    • Fax
    • Hours
      • Mon: open 24 hours
      • Tue: open 24 hours
      • Wed: open 24 hours
      • Thu: open 24 hours
      • Fri: open 24 hours
      • Sat: open 24 hours
      • Sun: open 24 hours
    • Directions

    Milwaukee Eye Care

    Bayside Office8909 N Port Washington Rd Unit 210 Bayside, WI 53217
    3
    • Call
    • Fax
    • Hours
      • Sat: closed
      • Sun: closed
    • Directions