Brittany Coffee, PMHNP

By far the worst experience I have EVER had and the worst I have EVER been treated by a healthcare provider in my ENTIRE life. She was repeatedly rude, disrespectful, and dishonest during our appointment. I waited OVER THREE HOURS to see her and she saw me for 3 minutes and kicked me out of my appointment because I wanted her to get off her cell phone during my appointment. She was so cruel to me I feel sorry for any patient who has ever been hurt by her. She is cruel, unkind, negligent, disrespectful, EXTREMELY INAPPROPRIATE. Britt does not care about the opinion or circumstances of her patients at ALL. She intentionally worsens distress and was laughing about it. PTSD is not funny. After waiting HOURS to see her, she was by far the rudest, most disrespectful, negligent and FLAT. OUT. INAPPROPRIATE provider I have ever met. She does not care about her patients and was on her phone during the 3 minutes she decided to see me after making me wait for HOURS! Unprofessional and CRUEL.

I have been seeing her for about a year plus and she is the most caring, helpful, amazing woman I have ever met. I was so ecstatic that I finally found a doctor who listens to their patients instead of pushing them to take stuff that they think is best. I know myself and at 42 years old have a pretty good idea of what works for me and Brittany understood that. I am so devastated that Lutheran just up and closed with no warning to their patients who depend on them. Brittany is the best out there!

Very flexible, down to earth, caring, and open to discussion. Super understanding when we're struggling or dealing with side effects, and will do whatever she can to help. She will let you schedule a longer appointment if you need to.

Staff is terrible and pretty uncaring for those with complicated lives. Strange for a psychiatric provider. Also not willing to work with insurance companies when they require a 90 day mail prescription. Went through discontinuation syndrome because of her inability to send the necessary information timely to the pharmacy.

Arrogant horrible experience would never reccomend

She asks inappropriate questions that do not have anything to do with mental health.

I do not recommend her. Doesn't give enough time for patients. As well as arrogant. Caused more frustration than good.

Brittany is very consistant, knowledgeable and professional. She is also easy to talk to. She isn't afraid to point out what you need to work on and listens to what your concerns are. After my appointments with Brittany I feel more confident and am able to focus on suggestions of positive ways to deal with stress! She really listens!!! My only concern is they seem to have a turnover rate approximately every 2 years. I hope Brittany stays for a very long time. She is my favorite!!

I have seen numerous mental health providers over the past several years and Mrs Bower has outperformed any of the actual psychiatrist that I was previously seeing. She takes the time to listen and is passionate about doing anything at her disposal to do what she can to provide me relief in with my struggles. She does NOT over medicate me and is willing to adjust my medications if they make me extremely tired or don't appear to be working. I wish I would have found her years ago.

Britt Bower is an outstanding, knowledgeable and compassionate health care provider. She takes the time to listen to my medical needs and is ALWAYS relentless in pursuing medication or treatment options that will and have proven to provide me relief in my very complicated mental health disease. I have been seeing her since she has been working at Psych Care and she continues to amaze me in her knowledge and compassion towards the often difficult treatment of Depression and Bi polar. ????????

I am a long time client at Psych Care and have had several providers through the years. Britt is my newest provider, and though she is young, she is up to date and knowledgeable about patient care and treatments for psychiatry. She is usually punctual. In the 7 times I have seen her I have never waiting more than 5 minutes past our appointment time. She does have a tardy rule and will not see you if you are 7+ minutes late, but this allows her to stay on time and not make patients wait.

The staff are horrible. Absolutely rude. I've had to fight with the receptionist over the phone because she was telling me I don't need to make a sooner appointment to see Brit, as I was begging her telling her I need to see Brit sooner than my scheduled because I am struggling. They completely dropped me as a patient and are refusing to give me refills and see me. I'm almost to a pyschotic break. Brit ripped my head off infront of staff and patients. Completely unprofessional. Ego problems too.

I agree they are terrible with scheduling and getting an appt. What kind of NP puts people with mental issues on pills, then isn't available to adjust doses? The staff is incredibly rude; never returns phone calls. My loved one was 6 mins late, 7 mins per the staff and they REFUSED TO SEE HER! So now she will be out of meds, and will end up back in PBH! Nevermind the fact we had to wait 30+ mins on HER! Unethical practice to treat someone with a mental illness!!!

Brittany is great! The staff there is great! They go above and beyond for the patients. They give quality care at that office. The nurses are so helpful! I would recommend Brittany any day!

Brittany is great with kids! She is young, eager, and very knowledgeable. She is caring, understanding, and easy to talk to. The office staff is great too!

Considerate, friendly, warm

This office is terrible and poorly manages patients concerns. The staff up front is terrible and does not know how to properly communicate with patients. They also cancel REPEATEDLY for no good reason at all! And to reschedule is a nightmare, looking at a month to two months later. I personally had been rescheduled a month later from my original appointment and on that day of my newly scheduled appointment I got a call two hours prior that they needed to reschedule AGAIN! I do not recommend!!