Brittany Katz

Horrible office experience. I called to schedule an appointment for my son to get tested for autism. I was told the wait list was 6-8 months. I agreed to have my name put on the waiting list and left my name and phone number. After 8 months I never heard anything so I called back. After leaving 3 messages for the office manager I finally spoke with someone who said my number was wrote down incorrectly. And they would have the manager call me back. I then received a call telling me that I had given the number wrong and made to feel like this was my fault. Who doesn’t know their own phone number? There was no sense of urgency from the staff, apology or any type of resolution. So, my son waited another 8 months for testing due to a clerical error. Horrible office staff and experience. I will never recommended and will tell other parents seeking treatment to avoid this office! Terrible customer service!!! If I could give less than 1 star I would!!