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Carla Spurgeon, FNP-BC

Carla Spurgeon, FNP-BC

Nursing (Nurse Practitioner)

Carla Spurgeon, FNP-BC is a nurse practitioner in Knoxville, TN. She is accepting new patients.

3 Star Rating
Based on 11 reviews 3 Star Rating (11 reviews)

Familycare Specialists

1300 Old Weisgarber Rd Knoxville, TN 37909

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Carla Spurgeon's Reviews

Likelihood to recommend Carla Spurgeon

3.0
11 ratings, 8 with a written review
5 star
45%
45%
4 star
0%
0%
3 star
9%
9%
2 star
0%
0%
1 star
45%
45%

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Rude and arrogant
She was abrupt. She was rude and acted like she would rather be anywhere but there. Basically she treated me as if I were the least likable person on the planet. She refused to refill two prescriptions that she has been giving me for years. When I reminded her of that, she stared at me then changed the subject. No explanation and acted as if I were not worthy of one.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Apr 29, 2024
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very compassionate and thorough!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
JoAnne – Aug 09, 2023
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Kind, thoughtful and efficient
Our visit was very helpful. She took the time to order tests and be thorough. She thought holistically about my children and came up with a plan of care that I left feeling encouraged about.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 23, 2023
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No Nonsense
i went to her for a problem and she jumped on it. she is no nonsense and doesn’t mess around. explains things really well
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
A. Williams – Aug 08, 2022
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Thorough
She was extremely professional and detailed. She was very concerned about all of my issues and called me personally with results and to talk about a plan. She spent almost an hour with me. I highly recommend!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
B. Keeton – Apr 06, 2022
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she's rude. do not listen to her patients. do not answer question you have about your lab results. all she do is try to intimidate and look down on you. she does not look at you previous history before coming in to see you. get angry at you when you tell her instead of her nurse that your endocrinologist change to your medication dosage.
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
5 others found this helpful
Helpful
Feb 15, 2022
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Great! I found her very personable and answered all my questions. Highly recommend her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
K. Churchman – Feb 06, 2020
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In meeting Carla Spurgeon, we found that she was very rude and unprofessional. She refused to cater to our request for certain blood tests and did not even greet us. No smile, no personality. She did not take the time to review our previous history prior to interrogating and belitting us with questioms. In my experience, when a person says, Hi, how are you? You reply. I will not be going back to see her.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Unsatisfied – Jul 12, 2016
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About Me

biography

Carla Spurgeon, FNP-BC is a nurse practitioner in Knoxville, TN. She is accepting new patients.
  • Nursing (Nurse Practitioner)

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Locations

Familycare Specialists

Covenant Medical Group1300 Old Weisgarber Rd Knoxville, TN 37909
1

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