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Dr. Carmen Wong, DPM

Dr. Carmen Wong, DPM

Podiatry

Dr. Carmen Wong, DPM is a podiatry specialist in Novato, CA. She is affiliated with Novato Community Hospital.

3.8 Star Rating
Based on 6 reviews 3.8 Star Rating (6 reviews)

Practice

165 Rowland Way Ste 206 Novato, CA 94945

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Good Communication
    Patients said there was good doctor communication at the hospital. See hospitals
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Dr. Wong's Reviews

Likelihood to recommend Dr. Wong

3.8
6 ratings, 6 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
17%
17%
1 star
17%
17%

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Loud
Dr Wong spoke in a very loud voice the entire time. I am not hard of hearing. Exam was one (3) out of ten (10) and overall C+ experience. Will see a different doctor. Very green, unexperienced physician. Front desk staff is extremely nice,
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't explain conditions well
Helpful
Oct 15, 2024
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A Great Doctor!!!!
I went to see Dr Carmen Wong because I had a pain on the left side of my foot. She pinpointed the issue immediately. Dr Wong is knowledgeable, pleasant, professional and sweet. She patiently gave me a thorough explanation when I inquired about various tennis shoes and over the counter orthotics. The front staff and nurse were also congenial and efficient. Although this was a one time visit with Dr Wong, I plan to refer her to all my friends and relatives. If you are searching for a podiatrist, look no more as Dr Carmen Wong is THE BEST!
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Oct 09, 2024
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Fixed my problem immediately
I had a severe stinging pain in the back of my left foot. She asked me a couple of questions, examined the foot briefly, and said it was achilles tendinitis. She did not prescribe any drugs. She told me to stretch the tendon faithfully for a few minutes every morning and evening and gave me a couple of heel risers to put in my shoes. The pain went away almost immediately and hasn't come back. I still do the stretching! Dr. Wong was pleasant, efficient, and very knowledgeable.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Evan Lee – May 15, 2024
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She's the best!
Dr. Wong is great! As someone with terrible white coat, she always makes me feel comfortable during my appointments and she has me laughing during my injections. Who thought having a shot in your foot would end up being an overall enjoyable experience. I have recommended her to friends and family and they feel the same. If you are looking for a podiatrist in the Bay Area, Novato Foot and Ankle Center is 100% the place to go. Also I just have to say that the rest of Dr. Wong's staff is just as amazing! The front desk is so kind and helpful and her medical assistant is just so sweet!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Madeline – May 11, 2024
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My favorite doc!
Dr. Wong clearly knows her stuff when it comes to podiatry. She listens, has the ability to clearly explain issues, medicine and various treatment options. I have been battling a suspected gout flare up which was misdiagnosed by docs in urgent care and in emergency care. She is extremely easy to communicate with and same for the front office staff. Her case management was excellent and at all points in the process I was able to ask questions, get detailed answers and was made sure that both parties were aligned.Dr. Wong has been awesome to work with and I have no issue whatsoever to visit her office again or recommend her to my family & friends if they have foot problems. Rock star! Excellent.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Rene – Apr 11, 2024
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Unpleasant visit
I was very disappointed with my visit with Dr Wong. She was unfriendly and seemed annoyed. I would not recommend her to any of my friends.
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
2 others found this helpful
Helpful
Feb 17, 2024
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About Me

biography

Dr. Carmen Wong, DPM is a podiatry specialist in Novato, CA. She is affiliated with Novato Community Hospital.
  • Podiatry

Locations

Practice

Unavail165 Rowland Way Ste 206 Novato, CA 94945
1
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 5:00pm
    • Tue: 9:00am - 5:00pm
    • Wed: 9:00am - 5:00pm
    • Thu: 9:00am - 5:00pm
    • Fri: 9:00am - 4:30pm
  • Directions

Practice

Unavail795 El Camino Real Palo Alto, CA 94301
2
Office325 Distel Cir Los Altos, CA 94022
3

Affiliated Hospitals

  • Novato Community Hospital

    180 Rowland Way
    Novato, CA 94945
    Recipient of 11
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home
    84%
    Patients said that doctors always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality