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Carolyn Chandler, NP

Carolyn Chandler, NP

Family Medicine

Carolyn Chandler, NP is a family medicine specialist in Cambridge, MA. She is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 19 reviews 4.7 Star Rating (19 reviews)

At a Glance

  • Explains Conditions WellPatients said this provider explains conditions well. See reviews
  • Offers TelehealthThis provider offers telehealth appointments. Call the office to schedule an appointment.
  • TrustworthyPatients said this provider is trustworthy. See reviews

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Experience Check

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Carolyn Chandler's Reviews

Likelihood to recommend Carolyn Chandler

4.7
19 ratings, 19 with a written review
5 star
89%
89%
4 star
5%
5%
3 star
0%
0%
2 star
0%
0%
1 star
5%
5%

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Got over-charged for my annual physical exam
Not a good experience, received multiple bills for my preventive care, which should have been 100% covered if the doctor had put in the right code.
What went well
No results
What could be improved
No results
Helpful
Oct 16, 2024
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Carolyn is all around great, patient, helpful, kind. Very responsive.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mike S – Jun 03, 2021
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Excellent communication Able to get me the medication needed to make me feel better
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anonymous – May 20, 2021
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1000% professional
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kenny E. – May 06, 2021
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Always professional and knowledgeable
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Adrian A. – Apr 13, 2021
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My first time meeting Caroline today, and I have a lot of problems! She calmly went through all of them. It was a very positive experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Anonymous – Apr 08, 2021
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She did tell me she would send me an email with an email address for me to send all my blood work results. I never received anything. Not sure what I should do at this point.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
John G. – Apr 07, 2021
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Talking to Carolyn was very easy and pleasant. She listened to all of my concerns and she was able to answer all of my questions. So comfortable!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Robert P. – Mar 30, 2021
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I trust Carolyn
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Anonymous – Mar 12, 2021
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Carolyn knows me and my history and has been great to work with over the past couple years managing my hip pain and pre-op work.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
R. L. – Mar 11, 2021
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To soon to tell
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Roy D. – Mar 07, 2021
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Had an excellent visit with Carolyn Chandler and felt fully heard and comfortable with next steps.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
J. M. – Feb 20, 2021
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Friendly, made me feel comfortable and was very clear with her questions and reason for diagnosis
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
R. L. – Feb 17, 2021
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Carolyn was very helpful and made everything so easy , thank you
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Harry R. – Feb 12, 2021
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Carolyn is gentle, caring, and down to earth. She listens well and is thorough. During this time when we are trying to pinpoint what might be a somewhat complicated health problem, just knowing that I can reach out to her and the team at Firefly when I need help and get help quickly is quite literally a lifesaver.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sarah L. – Feb 09, 2021
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Super easy to talk to, seems genuinely interested in helping me with my issues.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
L. S. – Feb 09, 2021
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I am so impressed with the care I receive from Carolyn. She is caring, knowledgeable, professional and very quick to respond to my messages. She does an excellent job of explaining whatever may be going on with me and is very patient and kind. I have complete faith that with Carolyn and Firefly Health that I am receiving the highest quality care possible. I am so grateful for Carolyn and the rest of the medical team. I thank my lucky stars that I have found them!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Robin F. – Feb 06, 2021
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I had a great experience with Carolyn Chandler! Firefly is an easy to use, convenient app. I’m so glad I found it.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Brooke H. – Feb 05, 2021
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She listens well and made suggestions on what to have checked.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Anonymous – Dec 30, 2020
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About Me

Watch Carolyn Chandler's Video

care philosophy

This is no ordinary doctor's office. Rather than do things the typical way, we've created a membership-based primary care practice truly designed around our patients' needs. We work with your insurance just like a regular doctor's office would,...read more

biography

My goal is to help you become the healthiest version of yourself! I like to work with patients to establish personalized health goals and discuss different treatment or testing options available to help find a plan that works for them. I have a...read more
  • Family Medicine