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Dr. Charlene Hamilton, OD

Dr. Charlene Hamilton, OD

Ophthalmology

Dr. Charlene Hamilton, OD is an ophthalmology specialist in Grand Rapids, MI. She is accepting new patients.

4.7 Star Rating
Based on 43 reviews 4.7 Star Rating (43 reviews)

Practice

4020 E Beltline Ave NE Grand Rapids, MI 49525

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Hamilton's Reviews

Likelihood to recommend Dr. Hamilton

4.7
43 ratings, 25 with a written review
5 star
86%
86%
4 star
9%
9%
3 star
0%
0%
2 star
0%
0%
1 star
5%
5%

Your trust is our top concern.

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We are very happy with the removal of the foreign object from my son's eye. He said it was quick and painless and he is back to normal. Thank you once again
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Jeff Rozanski in Ws, MI – Nov 09, 2017
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Dr. Hamilton is thorough. She takes the time to talk to you and let you know what is happening with your eyesight. That is very reassuring. She is also very nice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jenn in Grand Rapids, MI – Oct 15, 2017
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Went great. Put me at ease and explained everything. Very professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nyle Staffen in Sparta, Mi. – Oct 04, 2017
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Dr. Hamilton cares, patent, and passionate about the well being of her patients. I see her at least twice a year for my eye exam. I am a diabetic patient, and I always appreciate her expertise. I would strongly recommend her to family and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Lansing, MI – Sep 21, 2017
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Dr. Hamilton did a great job of filling in for Dr Barrett. We were looking at my eye for post op lasik enhancement. She did a great job of addressing any questions. She did an amazing job of working around my work schedule to make an appointment for my next follow up visit.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Hudsonville, MI – Sep 18, 2017
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It was my first visit to see Dr. Hamilton and I thought she was fantastic. She was very friendly and thorough. I was beginning to have some vision issue, more focus issues I now know. I didn't really want glasses or contacts and she gave me some great pointers to help me focus better as I age and am transitioning between electronic devices. She didn't try to sell me glasses/contacts that I didn't really need yet. She was great!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Ann Arbor, MI – Sep 13, 2017
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Very pleased with appointment. She is very informative. She listened to my concerns and answered my questions.
What went well
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Grand Rapids, MI – Sep 07, 2017
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Took time with me. She did not give me some eye drops and send me on my way. She explained what I was feeling and why. Then she took time to explain how to help my blurry vision with more than just drops. I totally trust her and will definitely return!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Grand Rapids, MI – Aug 17, 2017
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Very thorough and kind. First girl that took be back for basic testing, before the DR, wasn't very engaging, just going through steps like another pair of eyes to get through. Felt like more time allotted for exams would be benefial, unless everyone was just running a little behind. Time is quality. Did take a long time for me to even be able to get in for a basic exam. My DR took her time, listened, and helped find best fits for me. I have not had to schedule anything urgent so I just put good.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
MI – Jul 16, 2017
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Dr. Hamilton was thorough and knowledgeable on treating my affected eye. I would highly recommend her to anyone who needs care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dorothy Steigenga in Rockford, MI – Jul 12, 2017
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Great personality,
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Saginaw, MI – Jul 07, 2017
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I have gone to Dr. Hamilton for years and she is absolutely the best! She is very thorough and takes all the time you need to answer your questions. She never hurries you through the appointment ~ she takes the time to explain anything you may not understand and she does it with a smile. I always feel confident in her examinations and hope to have her for many more years. She is not only a true professional but a kind and caring person.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jodie DeYoung – Jun 24, 2017
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I've had two meetings with Doctor H. both were positive and informative.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Grand Rapids, MI – Jun 24, 2017
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Professional and direct - friendly provider - thank you!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Southfield, MI – Jun 16, 2017
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Good experience with good follow up visits.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Grand Rapids, MI – Jun 14, 2017
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Wonderful physician.
What went well
No results
What could be improved
No results
Helpful
Grand Rapids, MI – Jun 07, 2017
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Very awesome experience well taken care of have the best care didn't have to worry about nothing she's a very good professional at her job
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jerome in Grand rapids MI – May 25, 2017
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Thorough exam. I have a vision anomaly. I got a 10 second opinion. I wanted more information. I think more empathy needed, acknowledgement of my concern. Sometimes I feel like anxiety builds during the exam....instead of a report after each procedure .."no glaucoma, great! ". "Back of eye looks good". Or "looks good" after each look. Or "I see something. Get to it in a second." We get a 30 second report. I won't be able to see clearly, and I still don't know why or if I have any options.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
Helpful
Joan Weiler in Comstock Park, MI – May 24, 2017
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Dr Hamilton was very professional. I saw her on an urgent basis for a foreign body in my eye. She was able to remove it, without incident, resulting in prompt relief for me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nancy Brooke in Greenville, MI – May 24, 2017
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Dr. Hamilton is full of energy, exceedingly pleasant and helpful. I would recommend her to others. I would like to have a bit more information from her as she finishes the exam. On my most recent visit, I had to ask questions about cataracts, about overall eye health quality, and although she was very good at answering my questions, I would have appreciated her giving me the overview. I may not even know the right questions to ask. Thanks for this opportunity.
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Grand Rapids, MI – May 11, 2017
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About Me

biography

Dr. Charlene Hamilton, OD is an ophthalmology specialist in Grand Rapids, MI. She is accepting new patients.
  • Ophthalmology

Locations

Practice

Office4020 E Beltline Ave NE Grand Rapids, MI 49525
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