Are you a healthcare professional?
Is this your profile?
Dr. Delisa West, PHD
Clinical Psychology
Dr. Delisa West, PHD is a clinical psychologist in Birmingham, AL. She is accepting new patients and telehealth appointments.
3.2 Star Rating
Based on 24 reviews 3.2 Star Rating (24 reviews)
Practice
817 Princeton Ave SW Ste 115 Birmingham, AL 35211Telehealth available
Make an Appointment
At a Glance
- Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
ADVERTISEMENT
BetterHelp
BetterHelp is an online service created to help you with your mental health. Sign up and find support from a licensed therapist.
Enjoy 20% off your first month with code "Healthgrades"
Enjoy 20% off your first month with code "Healthgrades"
As a BetterHelp partner, Healthgrades Marketplace, LLC, may receive compensation from BetterHelp if you purchase products or services through the links provided on this page.
Experience Check
Search for experience in a specific area
Insurance Check
Search for your insurance carrier and choose your plan type
Dr. West's Reviews
Likelihood to recommend Dr. West
3.2
24 ratings, 16 with a written review
| 5 star | 54% | 54% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 46% | 46% |
Your trust is our top concern.
We strive to keep reviews honest, trustworthy, and fair.Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.
We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.
Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.
All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.
Worthless
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
1 other person found this helpful
Helpful
Jun 08, 2021
Post a ResponseAre you Dr. West?
This office is so disfutional I would not recommend this to anyone.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Mar 11, 2020
Post a ResponseAre you Dr. West?
She takes my insurance but I was told by her front office staff I would Have to pay for testing up front and if the insurance paid that it would refund it back to me. How can she do this
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Sep 21, 2018
Post a ResponseAre you Dr. West?
Dr West and her staff could not have been more helpful, considerate and truly caring. Our experience was excellent.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Lisa in Birmingham, Al – May 11, 2018
Post a ResponseAre you Dr. West?
Oh my goodness NO.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
homewood – Apr 06, 2018
Post a ResponseAre you Dr. West?
Montgomery, AL. Never again will I put my parent through this testing at this office. Appointment back in November. Front staff well was not the best. She did not know what she was doing at check in we had to wait forever. Dr. West was not that friendly. Would I not recommend Dr. West to any of my family or friends.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Dec 25, 2017
Post a ResponseAre you Dr. West?
Had a very pleasant experience with Dr. West and her staff on Monday November 20th. Staff was friendly and professional. Would highly recommend anyone to visit with Dr. West.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Auburn, AL – Nov 29, 2017
Post a ResponseAre you Dr. West?
A coworker and friend of mine was referred to Dr. West's office. Her husband had been suffering from some memory issues and you could really see a change in the person he used to be. After the office visit, my coworker could not rave enough about Dr. West and her staff. They treated her and her husband with the utmost respect. They truly cared. My coworker was struggling to care for her husband and needed answers. Dr. West went above and beyond to provide those answers. Thank you Dr. West.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Rose in Birmingham – Nov 23, 2017
Post a ResponseAre you Dr. West?
My office has worked with Dr West for years! She is one of the nicest people that I have ever worked with!! She goes out of her way to accommodate you!! I definitely recommend her to my family and friends! She is awesome and so is Dr Young!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Namcy in Mc Calla, AL – Nov 23, 2017
Post a ResponseAre you Dr. West?
What a waste of time. Very unprofessional staff along with the doctor.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
d in Birmingham, AL – Nov 22, 2017
Post a ResponseAre you Dr. West?
I would recommend Dr. West to anyone I know! Her staff was courteous from the first conversation we had! The day of the appointment we were greeted with a big smile and professionalism! Joanna was very courteous & the staff treated us like family! Dr. West was very professional and very thorough! She also gave recommendations that would help my mom as well as myself!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Montgomery, AL – Oct 27, 2017
Post a ResponseAre you Dr. West?
Dr. West is a non caring doctor. Her receptionist by the name of Joanna was rude and unprofessional. I was seen the middle of May. I will not recommend this practice to anyone. My family member deserved better treatment by Dr. West and Joanna, If I could give a minus 10 I would.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
2 others found this helpful
Helpful
Birmingham, AL – Jun 22, 2017
Post a ResponseAre you Dr. West?
I was scheduled to see Dr. West for an appointment back in February of this year. Upon arriving the office staff were very nice then Dr. West comes to the front and raises her voice to the staff making them sound like 3 years old. I did not like that conduct she had with her staff. My appointment was at 8:45 am was not taken back until 9:15 am.
What went well
- Staff friendliness
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
3 others found this helpful
Helpful
Birmingham, AL – May 15, 2017
Post a ResponseAre you Dr. West?
I am an Elder Law attorney who frequently works with families dealing with dementia. Dr. West has often already worked with these families to help them with the medical issues they are facing. In my years of serving seniors, I have never once had a client say anything but positive, even glowing remarks about Dr. West and her practice. I highly recommend her.
What went well
No results
What could be improved
No results
10 others found this helpful
Helpful
William G. Nolan in Birmingham, AL – May 03, 2017
Post a ResponseAre you Dr. West?
Spends little time with patients, office uncomfortable. I seem to know more about my condition than she did. Made recommendations that I have already done. Would have known that if she had looked at my records
What went well
No results
What could be improved
- Office environment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
2 others found this helpful
Helpful
Memphis, TN – Mar 21, 2017
Post a ResponseAre you Dr. West?
Wish I could give them a zero. One star way to much. Very unprofessional..... Staff is very disrespectful. Never stepping foot in the place.Wouldn't recommend to my enemy
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
neveragain in Birmingham Al – Mar 18, 2016
Post a ResponseAre you Dr. West?
Leave a review
How was your experience with Dr. West?Overall Patient Satisfaction
24responses
Likelihood of recommending Dr. West to family and friends is 3.1666667 out of 5
About Me
biography
Dr. Delisa West, PHD is a clinical psychologist in Birmingham, AL. She is accepting new patients and telehealth appointments.Clinical Psychology
Focus on Depression
Locations
Practice
Compare Providers
Providers shown based on Dr. West's location and specialty. Show more Clinical Psychologists.
Please read our BetterHelp Affiliate Disclosure. BetterHelp does not supply Healthgrades Marketplace, LLC, with the provider contact information it includes on its pages.