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Elizabeth James, MA

Elizabeth James, MA

Counseling

Elizabeth James, MA is a counselor in Burtonsville, MD. She is accepting new patients and telehealth appointments.

4.9 Star Rating
Based on 41 reviews 4.9 Star Rating (41 reviews)

Practice

3905 National Dr Ste 250 Burtonsville, MD 20866
Telehealth available

Make an Appointment

Care Philosophy

"There are times when it would be nice to be able to talk to someone who is objective yet supportive and where you feel heard and validated in a safe environment. I do accept BCBS, Carefirst BlueChoice, Cigna and Un..."

- Elizabeth James, MA

Patient Favorite Award

Elizabeth James is a patient favorite Counselor

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions Well
    Patients said this provider explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
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Elizabeth James' Reviews

Likelihood to recommend Elizabeth James

4.9
41 ratings, 30 with a written review
5 star
95%
95%
4 star
2%
2%
3 star
2%
2%
2 star
0%
0%
1 star
0%
0%

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Very caring therapist!
Telehealth
I have been working with Elizabeth on and off for the past 4-5 years. I usually reach out to her when I am going through periods of high stress and anxiety in my life. During each of these periods, she has helped me to navigate through the challenges and provided me with practical strategies I can use to help reduce my stress and anxiety. She's very easy to talk to and caring. I appreciate her so much. I would highly recommend her to anyone who is looking for a professional and understanding therapist!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Niki A. – Apr 01, 2025
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Great Therapist
Telehealth
Elizabeth is very sweet & caring. She is patient & a great listener. She gives great practical advice. I felt empowered & heard in our therapy sessions. I definitely recommend Elizabeth to anyone looking for a great therapist!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 31, 2025
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I enjoyed seeing Elizabeth and would recommend her to anyone who is looking for a Christian component for their healing journey. I very much so appreciated it and found it to be helpful as a woman of faith. She is very flexible with rescheduling which was needed for my lifestyle.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Sep 26, 2024
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The best therapist I've ever had
Elizabeth is the best therapist I have ever had. She is warm, professional, effective and a true collaborator for arriving at solutions! She helped me immensely, and also was a great therapist for my teen.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J in Silver Spring – Sep 25, 2024
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Look No Further!
Elizabeth was the absolute best! She was warm and caring and always prepared for our next session. She listened attentively and always made me feel like whatever my current hurdle was, I could get over it. I look at myself at the beginning of our sessions and at the end, and I can see how Elizabeth helped me get to a much better place. I read reviews of lots of counselors and therapists before I landed here with Elizabeth. I am so grateful I chose her!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 12, 2023
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Awesome Counselor
My visits with Counselor Elizabeth James were very beneficial. She is very down to earth. She was always very attentive and provided resources such as podcasts, books, & different methods to assist me along my journey. I definitely recommend her services!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 19, 2023
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The best!
Mrs James is truly the best! I've had a few therapists before but nothing like her. It's rare to find people who are understanding and truly listen! One the many things I loved about her was how flexible she was. She was always willing to adjust to sometimes the last min changes I had. She's worth every moment and every penny. She's a keeper for life! Please if you need a therapist ....choose her!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
shruti sindhi – Mar 10, 2023
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Very Helpful
I was at a point where I felt I needed to decide whether to try and navigate some challenges on my own, or do it with the help of someone. I decided to try Elizabeth, and I could not have been more satisfied with my decision. She was caring and attentive. She made me feel comfortable. She asked questions and listened to my responses. Was it the magic cure I had hoped for? Of course not. But our sessions were productive. She provided great advice. She always gave me some resources to try on my own. Everything combined worked out well and within a few weeks I felt like my normal self again.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 18, 2022
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Elizabeth James Psychotherapy
She's about the only counselor in the area that will see you in person. Better contact. She takes her time, instills calmness, listens and advises well, patient. I would def. recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John Anderson – Sep 02, 2022
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I have seen so much progress with my teen daughter, after Elizabeth James has come into her life. Highly recommended.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sandra Johns Bueso – May 10, 2022
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Elizabeth James was caring, insightful, and provided great techniques to navigate life's ups and downs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 06, 2022
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Wonderful, caring therapist
I would highly recommend Elizabeth. She is very caring, nice, and honest. My 10 year old started therapy with her in December and it's been a great experience. She is very reasonable in cost and accepted my insurance as in-network, which is super helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
MB – May 04, 2022
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I met with Elizabeth over the course of several months. She was very positive and helpful. She listened well, gave honest and useful feedback, and always had suggestions for resources to check out. I appreciated that I could meet with her virtually during COVID and even when I moved out of state (until I found a counselor in my new location). I'm very thankful my nurse practitioner recommended Elizabeth and I would encourage anyone who is seeking a positive counseling experience to book an appointment with her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Christie – Sep 02, 2020
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She’s a great listener and suggested many positive ideas . She is a kind and honest therapist.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 01, 2020
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Elizabeth James is a compassionate caregiver, patient and understanding. She worked with me over many months to help me with depression complicated by a serious illness. Through her gentle guidance I am well, and have regained joy and happiness in my life. I strongly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mary – Jul 01, 2020
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I worked with Elizabeth for about a year and really benefited from her services. She caters the therapy environment to what you need in that moment while always focusing on your personal goals. She helped me through a very difficult time in my life. I would recommend her to anyone!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Feb 12, 2020
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Elizabeth was so helpful to my fiance and I during a time that felt like rock bottom. She is an excellent listener (will remember stories you told her weeks before), knows how to gently guide clients positively towards their goals, ultimately how to empower her clients to continue the healing process. She was always ready right on schedule and easy to contact through email if there were any calendar conflicts. I especially appreciated her storytelling style and her ability to use concrete examples such as books, movies, or personal anecdotes to illustrate her points. We never felt judged--only seen and heard. Highly recommend!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Gina – Sep 18, 2019
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Ms. James helped me through a tough time in my life. I worked with her for almost a year if I remember correctly. She listened to my story. I felt heard, comfortable, and understood. Ms. James is a kind person and always wants to help. She went out of her way to help. I remember she would email me resources during the week. I am grateful to have met her. She helped me take control of my life when things were beyond my control. Thank you!
What went well
No results
What could be improved
No results
Helpful
W.K – Sep 16, 2019
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Found someone I can open up to about issues I am facing and received guidance in handling them. Had to pay out of pocket but reasonable cost. Grateful for the experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
B.M. – Sep 09, 2019
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She was fantastic. She helped me through the bereavement process that often follows a divorce and helped me manage my bi-polar disorder. She is compassionate and caring, professional and understanding. I would recommend her to anyone seeking counseling services.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jose Santiago Chaves – Aug 30, 2019
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Leave a review

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About Me

care philosophy

There are times when it would be nice to be able to talk to someone who is objective yet supportive and where you feel heard and validated in a safe environment. I do accept BCBS, Carefirst BlueChoice, Cigna and United Healthcare.  For out...read more

biography

Elizabeth M. James is a Licensed Clinical Professional Counselor. She graduated from Towson University with a Masters Degree in Clinical Psychology. She received her Certificate of Advanced Study in Pastoral Counseling from Loyola University. Her...read more
  • Counseling

  • Pastoral Counseling

  • Cognitive & Behavioral Psychology

  • Clinical Psychology

  • Loyola University

    2012
  • Carroll County Youth Service Bureau

    Internship Hospital, 2012
  • Loyola Clinical Centers

    Internship Hospital, 2012
  • Towson University

    1997
  • Kennedy Kreiger Institution

    Internship Hospital, 1997
  • West Virginia University

    Undergraduate School, 1988
Patient Favorite Award

Elizabeth James is a patient favorite Counselor

    Read our methodology

    Locations

    Practice

    George James M.D.3905 National Dr Ste 250 Burtonsville, MD 20866
    1
    • Call
    • Fax
    • Hours
      • Mon: 11:00am - 6:00pm
      • Tue: 11:00am - 5:15pm
      • Thu: 11:00am - 6:00pm
      • Fri: 2:00pm - 6:00pm
    • Directions