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Erin Rachwal, LCSW

Erin Rachwal, LCSW

Social Work

Erin Rachwal, LCSW is a social worker in Brookfield, WI. She is accepting new patients and telehealth appointments.

4.6 Star Rating
Based on 26 reviews 4.6 Star Rating (26 reviews)

Practice

12720 W North Ave Ste B-200 Brookfield, WI 53005
Telehealth available

Make an Appointment

Care Philosophy

"I believe each client is unique and comes seeking help with guenuine need in one or more areas of their life.  I work with clients using a holistic therapeutic approach incorporating the core values of identifying tr..."

- Erin Rachwal, LCSW

At a Glance

  • Explains Conditions Well
    Patients said this provider explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Trustworthy
    Patients said this provider is trustworthy. See reviews
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Erin Rachwal's Reviews

Likelihood to recommend Erin Rachwal

4.6
26 ratings, 25 with a written review
5 star
88%
88%
4 star
0%
0%
3 star
0%
0%
2 star
4%
4%
1 star
8%
8%

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AMAZING Personable and knowledgeable!
We looked for a family therapist for over 3 years and couldn’t seem to find one that was able to connect with our teenage daughter. From the very start, Erin was personable, warm, open about some of her experiences and very well educated on the struggles our family is going through. As parents coming to her for help, we couldn’t be more relieved that she is working with our child on coping skills and ways to mange her phone addiction, but Erin is also helping us with ways we can work on parenting - as she would call it - this new generation. We are grateful beyond words.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Katrina V. – Mar 24, 2023
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The best therapist I’ve had!
Erin has helped me more in a few sessions than previous months I spent with other therapists. She has the biggest heart & I am so thankful for her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Heather – Mar 24, 2023
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We had 3 appts with Erin. During that time, she was both helpful and not helpful. Some suggestions we found were applicable, while other things were assumptions that were very much troubling. She then cancelled 3 appts in a row and made no attempt to reschedule any of them. When we reached out to tell her that this was hurtful and not professional, we received a type of kiss off/form letter thanking us for our feedback and wishing us well. It should be noted that in the previous message we told of increased stress and loss of a job, which she ignored. She also spelled a name wrong. All of this tells us that she is too busy and distracted and cannot give her clients the proper attention they need, and for these reasons we would not recommend her.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Long wait times
Helpful
Mar 10, 2023
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Thoughtful and The Best!
If I could give a 6 star rating, I would. Erin is an incredibly thoughtful, understanding, and action focused therapist. We initially connected with Erin to work with our teenage daughter. In addition to helping our daughter, she's strengthened the overall experience with ongoing parent and family sessions. Erin is engaged in such a way that makes it easy to build trust, open up to share, and focus on the here and now. We are beyond lucky and blessed to know and work with her.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Beth & Matt – Aug 29, 2022
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Excellent therapist
Erin has gone above and beyond since I first reached out to her, responding to my text messages with the utmost empathy even before I was a client. As a brand new mom during a pandemic who is also dealing with a divorce, I’ve needed her help badly. She hasn’t just helped me through this time, I’m finally getting to the root of my issues and healing my “inner child.” I highly recommend her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Ashleigh – May 22, 2022
Ashleigh, I love working with you! Great clients... Read More
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Family Coach
Erin has been our family coach for a few years, helping us navigate parenting, how to support and work with our daughter who has extra needs, work with our son on his transition through middle school, and how to strengthen our marriage. All around wonderful person to work with and so happy we found her.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
May 18, 2022
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A Truly Compassionate Professional
Erin and I connected easily from the start. She is incredibly insightful and helpful. She is able to help me navigate so many different aspects of life and isn't afraid to speak from personal experience. She is a truly caring individual who clearly has helping her patients at the forefront of her practice. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Charise W – May 16, 2022
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Best mental health provider I’ve ever had
Erin has been my therapist for years. I saw her in high school and started seeing her again after college. I went through 5 therapists before I found Erin and in college went through more before deciding to go back to her. Through therapy, she gives you a great “toolkit” of ways to overcome strong anxiety and depressive episodes, while also helping to reduce symptoms long term. She leads with compassion and empathy while also pushing you to be a better version of yourself. She WILL push you to grow. I had been on antidepressants and was at my rock bottom. After working with her for years, I am stable off my meds and live a very happy life. She is a large contributing factor to that success and I will recommend her to anyone I can!
What went well
  • Listened & answered questions
What could be improved
No results
Helpful
Sarah Moll – May 02, 2022
Sarah, you have done all the work! it's a... Read More
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I have been seeing Erin for a while and i have always felt comfortable with her and she really listens to my problems. She gives me the answers i need to hear not the ones i want to hear. Although wait times to get in can sometimes be long she does her best to work with everyone’s schedule. I feel she really does care about her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 02, 2022
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So kind and welcoming, down to earth and knowledgeable about issues my teenager is struggling with . I have recommended Mrs. Rachwal to 3 other families and they have all seen improvements with their teens and marriages. I wouldn’t trust anyone else with my child.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Melissa – Nov 01, 2021
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The moment we stepped into Erin's office, I breathed a sigh of relief. I knew that we had come to the right place, and our teen did too. Erin is a kind, caring, compassionate practitioner who has been so wonderful in helping us on the path to good communication and relationship skills with our teen. From the teen side and from the parent side, we all feel like equals. We have learned some very valuable tools that have helped us tremendously - we are able to work together and see all facets of each other. We feel energized and uplifted after our appointments. Communication with Erin is great -Erin is easy to reach, and also helpful in stressful situations. Parenting a teen is not easy - but Erin helps all of us actually enjoy the journey.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Karen A – Sep 06, 2019
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Erin is wonderful. She is caring, genuine, insightful, educated, compassionate, empathic, and the adjectives could go on and on. I see Erin individually and with my husband as we need her guidance. Thank you, Erin!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lynn Tachick – Jan 04, 2019
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I trusted and respected Erin as a therapist so much for myself, that I brought my daughters to her when they needed some counseling. They trust her complicitely and want to continue seeing her for maintainance. She is wonderful with kids and adults alike.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Dec 15, 2018
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Erin has been a total blessing to me. I look forward to seeing her at every session. She’s very approachable and I always feel relaxed. I leave every session feeling like I accomplished something. I would absolutely recommend my friends and family to Erin.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Valarie Cadwell in Pewaukee , WI – Dec 05, 2018
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Erin has helped my family and me through a series of difficult situations. She is caring, patient and wonderful with children as well as adults. Highly recommend her.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
WI – Dec 04, 2018
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Erin is incredible and I highly recommend her. She helped me through anxiety and depression and taught me coping mechanisms for both. I’ve been seeing her for 8 weeks now and it has been life changing. She is truly an expert in her field and an amazing therapist and person.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 23, 2018
I like to think I still have so much to learn but... Read More
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The whole experience was positive
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 22, 2018
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Erin is an excellent listener and provides valuable advice and support. She has a good heart and genuinely cares about her patients. Extremely trustworthy and easy to engage in conversations. Highly professional, kindhearted and skilled. Based on my experience with Erin, I cannot imagine any validity in the previous negative post. I have visited numerous counselors, and she is by far one of the best in her field.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
none – Nov 22, 2018
I'm so grateful to both learn from and teach my... Read More
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In my deepest and darkest states, I can always count on Erin to provide guidance and support. Her heart and love extends to each patient, and she has truly given me great advice and invests in me and my life. I can always confide in her, and she never judges me. I feel completely safe and secure in talking with her. The positive, yet realistic, outlook she has on life gives me the strength to make changes towards a healthier lifestyle. I could not disagree more with the previous 1 star comment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Nov 22, 2018
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We started seeing Erin to help with our teenage son. He likes her and is very comfortable talking with her. More than that my husband and I have been meeting with her. She has been very helpful, insightful and encouraging. Having Erin in our lives has truly been a blessing. Would recommend her to others. She lives and understands parenting struggles daily. Thank you Erin.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Nov 22, 2018
I have your family to thank for letting me work... Read More
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About Me

care philosophy

I believe each client is unique and comes seeking help with guenuine need in one or more areas of their life.  I work with clients using a holistic therapeutic approach incorporating the core values of identifying triggers, letting go of destructive...read more

biography

I have over 20 years experience working with families, couples, teenagers, parenting issues, individuals.  Anxiety, depression, grief, eating disorder and addictions (screen use, substances, etc) are common issues needing to be addressed in...read more
  • Social Work

  • Clinical Social Work

  • Telemedicine

  • University Of Wisconsin / Milwaukee - Social Work - Msw

    1998

Locations

Practice

Office12720 W North Ave Ste B-200 Brookfield, WI 53005
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