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Dr. Fenfei Chen, OD

Dr. Fenfei Chen, OD

Optometry

Dr. Fenfei Chen, OD is an optometrist in Orlando, FL. He is accepting new patients.

3 Star Rating
Based on 2 reviews 3 Star Rating (2 reviews)

Practice

9127 Kilgore Rd Orlando, FL 32836
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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

3.0
2 ratings, 2 with a written review
5 star
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4 star
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3 star
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1 star
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Unprofessional at best
I would not tecommend this doctor. I will not be returning to his office. What stood out most was the doctor's rudeness, his condescending attitude and his impatience. He rushed through the exam, offered little to no explanation for treatment, and blatantly displayed a great displeasure in his work. He didn't want to be there and it showed. This was probably the most unpleasant experience I've ever had.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Oct 30, 2024
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Competent and punctual
From the beginning I felt the doctor was confident in the diagnosis and there was no difficulty in defining my prescription. I believe he is very accurate and capable. appointments are punctual, almost all insurance policies are covered and the equipments are all very modern. I really trust him and each 2 years I make an appointment for an update.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ana Rocco – Aug 01, 2024
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Eye Health Spotlight

About Me

biography

Dr. Fenfei Chen, OD is an optometrist in Orlando, FL. He is accepting new patients.

  • Optometry

Focus on Diabetic Macular Edema

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Locations

Practice

Office9127 Kilgore Rd Orlando, FL 32836
1

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