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Francine Costanza, LCPC

Francine Costanza, LCPC

Counseling

Francine Costanza, LCPC is a counselor in Plainfield, IL. She is accepting telehealth appointments.

1 Star Rating
Based on 4 reviews 1 Star Rating (4 reviews)

Practice

24020 W Riverwalk Ct Ste 100 Plainfield, IL 60544
Telehealth available

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Francine Costanza's Reviews

Likelihood to recommend Francine Costanza

1.0
4 ratings, 3 with a written review
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Did not listen and jumped to conclusions
The first time she saw us she was 15 minutes late because her previous patient ran over. Fine, but then she shorted us the time and charged for the full hour. Then she got mixed up with her scheduling app, and the next week, when we showed up after coming from almost 30 minutes away, she said, good thing I am open because I didn’t have you on the schedule. Then ended our appointment 10 minutes early because she needed to go to the bathroom and move her car before the next appointment. We discussed multiple things that 10 minutes later she didn’t remember, and brought up inappropriate topics out of nowhere and accused me of not letting my ex-husband see my kids. I would never recommend her.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Mar 05, 2024
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My experience with her was similar to the first review. She took sides and was too ready to state her own opinions. She did not have control of the session. I would not recommend her.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Sep 20, 2018
×Post a ResponseAre you Francine Costanza?
She has a hard time keep track on previous conversations, poor scheduling and plenty times she double booked patients, placates between couples in private conversations, doesn't stay neutral, offers no homework to work on and discuss at next appointment.
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Plainfield, IL – Apr 22, 2017
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About Me

biography

Francine Costanza, LCPC is a counselor in Plainfield, IL. She is accepting telehealth appointments.

  • Counseling

Focus on Depression

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Locations

Practice

Heritage Counseling Center Inc.24020 W Riverwalk Ct Ste 100 Plainfield, IL 60544
1
(815) 577-8970

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