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Frona Israel, LCSW

Frona Israel, LCSW

Relationship Counseling

Frona Israel, LCSW is a relationship counselor in Aventura, FL. She graduated from Barry University in 1995. She is accepting new patients and telehealth appointments.

3.7 Star Rating
Based on 38 reviews 3.7 Star Rating (38 reviews)

Frona P. Israel, MSW, BBA, Inc.

20000 E Country Club Dr Aventura, FL 33180
Telehealth available

Make an Appointment

Care Philosophy

"I continue to provide Telemental Health throughout the State of Florida for everyone's comvenience. Let me help you enjoy the most out of life and conquer your personal and career challenges.  I use a variety of ..."

- Frona Israel, LCSW

At a Glance

  • Easy Scheduling
    Patients said scheduling was easy. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
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Frona Israel's Reviews

Likelihood to recommend Frona Israel

3.7
38 ratings, 33 with a written review
5 star
61%
61%
4 star
8%
8%
3 star
0%
0%
2 star
0%
0%
1 star
32%
32%

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Horrible Experience
Telehealth
Worst experience ever. On initial call she barely asked me any personal questions about my issues, history, etc. all she drilled me about what payment, insurance, co pays, MONEY. But I thought, well, hopefully thats not all she is about. She emailed me about 12 pages worth of documents that needed to be completed. In this day and age you would think she had online forms.But no, they were locked PDF files. I needed to wait to go to my boyfriends to print them out, edit the forms as I didnt have a printer was my computer able to type on the form. I completed them and sent them back to her, and I must have missed a signature on one page. She emails me back asking me to sign the page I missed and send a copy of my insurance card front and back. I had a crazy week at work and just didnt have the time. 2 days later I get a text telling me that she is no longer interested in working with me and good luck! I am glad I found out sooner rather than later that she is unprofessional!
What went well
No results
What could be improved
  • I didn't feel respected
1 other person found this helpful
Helpful
Oct 02, 2024
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Suipportive therapist
I have been seeing Frona online for 7 months and she has been good support for me. She gives practical advice and reflects on what is going on in my life. During this time I got over some depression. I like Frona because she tells it like it is, she doesn't sugar-coat things but is sometimes "brutally" honest about what she thinks, good or bad, which is a good thing for me.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
David – Jun 16, 2023
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Is she a therapist?
She was very rude and pushy about payments. There was no therapy involved just time, forms and money. Then she got COVID and accused me of giving it to her. I tested negative and was never sick while she was ICU. She must have had brain fog as I got texts later saying I put her in an adversarial position and she could not be my doctor. I presume the crazy thought I was still responsible for her COVID.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Edward – Aug 25, 2022
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I feel that Ms. Israel helped lead us in the direction that we were both thinking but were not able to communicate properly to each other. She was neutral in her position regarding the two of us, but was interested in hearing both feelings/opinions. I would recommend her.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Michael L – May 27, 2022
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Terrible!
She made me go through 12 pages of documents, I had to go to UPS to print and scan them, that cost me 10 dollars. After I had some questions about where I need to put a certain number she than emailed me saying she is not interested in me being her client. I wasted 10 dollars. ANd the only thing I did was email for some more help on filling out all the information she wanted. Terrible service, do not go to this doctor.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
2 others found this helpful
Helpful
Feb 03, 2022
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Frona is understanding and I found her very helpful in providing tools to assist in managing conflict. Working with her is a positive experience. Her suggestions are insightful and her observations helped to clarify the best path forward. Frona is reliable and very accessible which is extremely important in difficult times.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
R.F. – Sep 15, 2021
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I've been seeing Frona for over 2yrs. She has helped me tremendously with my depression and grief. She is wonderful at her profession. Very compassionate about her job.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 26, 2021
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She had great reviews and she didn't disappoint. Very understanding, a wealth of experience and personally understands the issues you're going through. Within a few months my wife and I have gone from daily fights and arguing to now listening and understanding each other. We couldn't have done this without her help. I thank Frona for helping us during this hard time and allowing us to have a great relationship for years to come.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Steve B – Aug 23, 2021
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Never had Visit as she reached out for my patient forms but openly cc'd myself and another patient exposing my email and potentially personal information to a complete stranger. I cannot seek to have therapy with her nor can I recommend that anyone else sees her as the damage to being outed publicly is just a matter of time because of this behavior that someone could be harmed if any patient information is shared because of that practice.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Mar 25, 2021
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Understanding - firm, fair, knowledgeable and a great help at the time that I needed it most. Thank you. I would definitely recommend her.
What went well
  • Listened & answered questions
What could be improved
  • Office environment
Helpful
Jan 16, 2021
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She was very rude and turned me away because she assumed she wouldn't be able to help me. Once I explained to her that the type of therapy I was looking for was something that she could help me with, she told me she just didn't want to work with me. I wish she had been more professional.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
3 others found this helpful
Helpful
Aug 21, 2020
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Ms. Israel is very professional, helpful,motivating and understanding. She listens and provides resources to help me. Ms. Israel has been a lifesaver and my light at the end of a dark tunnel. I highly recommend her if you are in need of therapy or someone to help with your condition. Ms. Israel, goes above and beyond and her passion for her work shows. She makes me feel like there's hope and it feels comforting knowing someone cares.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sandra K. – Feb 11, 2020
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Don’t trust these positive reviews! It was the worst 45 min, totally unprofessional, judgmental, rude and all she cared was a payment. Took me a few days to recover from this visit. Never again!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Jan 08, 2020
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Very professional very nice environment. Frona has helped me a lot in resolving Family issues in two different occasions in multiple sessions that I attended. She was warm attentive and knew when to listen and when to interject. I would recommend her highly. And I already recommended her to a few people.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 07, 2019
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She is very motivating and passionate about mental health. My experience so far has been amazing not only does she work with my schedule but she helped me design a self care regimen that helped with my mental health and work-life balance.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Bbeau in Hollywood, FL – Feb 27, 2019
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Nice enviroment in the office. Convenient and flexible scheduling. I went to the doctor for counseling and she helped me narrow down the problem and suggested helpful action plans and followed up. I improved a lot.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan 09, 2019
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Not only knowledgeable, but compassionate. Helped me with the laws in Broward county for a family member with mental and drug addiction problems. With not extra charge.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Gladys in Pembroke Pines, FL – Aug 23, 2018
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Dr. Israel is a wonderful and caring therapist. Thank you for helping my husband and myself to work through our issues. I have nothing but positive things to say about her. I truly recommend this office and Dr. Israel.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mrs. Marti in Miami Lakes, FL – Apr 04, 2018
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I came to see therapist Frona Israel for bereavement counseling as well as for a family crisis I was facing at the same time. She was understanding, a great listener, and she was very helpful in getting me through that particular difficult time. She is very knowledgeable in her specialty and I would highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cooper City – Feb 21, 2018
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Dr. Israel is warm and attentive. She listens and offers good advice. She also offers exercises to help you get over your concerns.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Denise in hollywood, fl – Dec 19, 2017
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Leave a review

How was your experience with Frona Israel?

About Me

care philosophy

I continue to provide Telemental Health throughout the State of Florida for everyone's comvenience. Let me help you enjoy the most out of life and conquer your personal and career challenges.  I use a variety of therapeutic treatment modalities...read more

biography

I have been providing compassionate and insightful counseling since 1993.  I graduated from the University of Miami with my Bachelors in Business Administration and Barry University for my Masters in Social Work.
  • Relationship Counseling

  • Counseling

  • Social Work

  • Barry University

    Medical School, 1995
  • Barry University, Masters Program

    Medical School, 1995
  • Barry University|barry University, Masters Program

    Medical School, 1995
  • University Of Miami

    Undergraduate School, 1974
  • English

  • Spanish

  • Yiddish

Locations

Frona P. Israel, MSW, BBA, Inc.

Office20000 E Country Club Dr Aventura, FL 33180
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