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Dr. Gary Goberville, OD

Dr. Gary Goberville, OD

Optometry

Dr. Gary Goberville, OD is an optometrist in Coral Springs, FL. He is accepting new patients.

2.2 Star Rating
Based on 36 reviews 2.2 Star Rating (36 reviews)

Practice

2344 N University Dr Coral Springs, FL 33065
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Dr. Goberville's Reviews

Likelihood to recommend Dr. Goberville

2.2
36 ratings, 15 with a written review
5 star
28%
28%
4 star
0%
0%
3 star
3%
3%
2 star
3%
3%
1 star
67%
67%

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WORST DOCTOR EVER !!!!!!!!
No longer in Coral Springs - now at Vision Works in in Pompano (seeing his reviews I'm not surprised). I wouldn't recommend my worst enemy to see him. He was rude and made us feel as if we were wasting his time. He couldn't be bothered to explain to us what was going on. When you have to interrupt your doctor because he's playing with his phone you know theres's a problem. My daughter was wanting to get contacts. The doctor has berated her because she was taking to long to get the lenses in. This is someone who has never worn contacts before and he acts like its an inconvenience to help us. We had to get another staff member to assist us. She complained that one didn't feel right & he ignored her. When we went to the waiting he started seeing other patients. He couldn't be bothered to let us know he was done. We had to ask the front desk if the doctor was done. They had to give us the prescription as he never bothered to talk to us. I doubt his competency as a doctor.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Leonard – Oct 21, 2024
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Office is completely unprofessional including Dr.
I feel sorry for the little girl at the front desk that deals with phones and complaints. Asked to talk the office manager Natalea, she would not get on the phone and told me to make an appointment. Made the appointment and met someone that was dealing with the same issue of unprofessionalism. Dr Garberville is a complete joke. Just look at his reviews on all sites. He laughed when told him I was going to give him a bad review. He's a snob that thinks he can treat people with total disrespect. He thinks it's OK to take your money and not follow through. I will report him to the State.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Oct 05, 2022
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After 20 years, never going there again!
I have been going to Dr. Goberville for about 20 years now and I will never go back to him again. I have been waiting a month and a half now and still they do not have my glasses in. Trying to blame supply chain issues due to Covid when all the supply chain issues have been pretty much remedied at this point. I have been calling every week and being told "hopefully by the middle of next week". No one looks like they enjoy their jobs there and so much turnover of employees, makes you wonder what truly is going on.
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Long wait times
Helpful
Danielle Kaye – Sep 24, 2022
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Terrible. DO NOT GO HERE. LOOK AT THE REVIEWS!!!!!
Absolutely Horrible! How can this guy be a licensed Optometrist??
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
Helpful
Xyz – Sep 09, 2022
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Dr. Goberville is not a very friendly person and rushes you through the eye exam. Also,my husband and I ordered a pair of glasses each and were told they'd be ready in about 3 weeks.As of today,a month later,we still have not received the glasses;have called twice;have gotten different versions of why they're not ready yet and have been told that maybe by the end of the next week,they'll be ready.In other words.no one knows when they'll be ready. Needless to say,we don't recommend this Dr. nor his business at all.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
1 other person found this helpful
Helpful
Lehtzen Orsini – Sep 15, 2021
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Altogether I was there about 2.5 hrs. It took 6 weeks to get my glasses. They are waiting on the Lens. Did I say six weeks. Every week I call and I get all sorts of lies. My insurance called and could not get any truthful information . They are so used to lying to cover up their incompetence that they can’t even keep track of the lies. I had to order glasses elsewhere while I waited and that took less than 2 weeks. After waiting 6 weeks they made it seem like it is normal .I began to wonder if this was a scam . I am not happy with my prescription or glasses. I could go on and on but I will just summarize it as awful .
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Aug 19, 2021
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I want to love this place because its close to home but there are just too many bad things happening lately. Dr G seems very knowledgeable but he almost seems annoyed to see you (and you're the one who just waited over an hour past your scheduled appointment when he unapologetically strolls in without even giving eye contact). The office is outdated, torn chairs, dirty carpet and so much clutter in every corner. As for cleaniless during covid the staff never cleaned the eye machines or exam room in front of me before or after exams, the Dr didn't use sanitizer on his hands either in front of me. Im sure he is skilled but I'd never know it because he barely talks at all. I leave feeling defeated and like I was a bother. Kindness, conversation, timeliness and cleaniless are all lacking badly. Hope it can turn around for them.
What went well
No results
What could be improved
  • Office environment
  • Didn't explain conditions well
  • Long wait times
1 other person found this helpful
Helpful
Hopeful Patient – Feb 20, 2021
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I want to commend the office manager, Tina for going above and beyond and getting my daughters contact to her on a weekend. Tina dropped them off on her way home from the office. She is a huge asset to the office which otherwise is run very poorly. Thank you Tina!!!!!
What went well
No results
What could be improved
  • Office environment
  • Long wait times
Helpful
Nov 29, 2020
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Horrible staff and office. I will never return back.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Jun 07, 2020
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IT SUCKED: This doctor cannot be trusted with your eye care because he is not trustworthy enough to pay his bills.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Tim Jordan – May 05, 2020
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Would recommend to everyone dr Goberville extremely knowledgeable and professional with compassion. Staff goes above and beyond to help with perfect ft great glasses affordable prices and doing all the work for you! Thank you so much. Have been going here for 8 years.
What went well
No results
What could be improved
No results
Helpful
Apr 24, 2019
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Extremely long wait time. The DR strolled into the office an hour after my scheduled appt and didn’t even apologize. His bedside manor was horrible. He should be ashamed to call himself a dr. Didn’t explain anything or even introduce himself. One of the worst experiences I have ever had with any dr.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Feb 07, 2018
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My first appointment I was not attended by the Dr. for over an hour 20 minutes constantly being told by staff you are coming up next ... I had to leave and reschedule for a second appointment which timing wise turned out a lot better since I was the second patient of the day. The prescription is not good for me and then I was told that they could adjust the lens for reading only but no further refund for the difference . So now I will be stuck with a very expensive reading lens.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
george in Pompano Beach, FL – Sep 01, 2016
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The doctor was ok. Seemed knowledgable. Opticians seemed ok but the girl at the desk (Alyssa?) was completely rude.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Mar 16, 2016
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What a nightmare , tech did most of the eye exam , I have a stigmatism which the doctor never mentioned a word about , my exam took 3 hours , needless to say I was livid , all he cares about was selling me a glasses, which they screwed up , it's been 2 1/2 weeks and they still have not got my glasses figured out , they originally made me lens that I did not order and told me on Friday my correct ones would be in on Monday , they never called and when I did they said they are here, awfulservice
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Mark simms in Coral spring – Mar 15, 2016
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About Me

care philosophy

Eye Site Vision Center is a complete eye care center. We are not like the large chain operated eye care centers. Our goal is to offer outstanding service to our patients. We provide unparalleled professional care for your entire family and guarantee...read more

biography

Dr. Gary Goberville is a board-certified optometric physician. He attended Tulane University, the University of Florida, and received his Doctor of Optometry at the New England School of Optometry in Boston, Massachusetts. Dr. Goberville's four-year...read more
  • Optometry

  • New England College Of Optometry

    Medical School
  • Tulane University

    Undergraduate School
  • Tulane University Of Louisiana

    Undergraduate School
  • English

  • Spanish

Locations

Practice

Eye Site Vision Center Inc2344 N University Dr Coral Springs, FL 33065
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