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Hayley Rayner, LPC

Hayley Rayner, LPC

Counseling

Hayley Rayner, LPC is a counselor in Okemos, MI. She is affiliated with medical facilities such as University Hospital-University of Michigan and McLaren Flint. She is accepting new patients and telehealth appointments.

4.2 Star Rating
Based on 22 reviews 4.2 Star Rating (22 reviews)

HMR Counseling and Behavioral Services, Okemos MI

1749 Hamilton Rd Ste 102 Okemos, MI 48864
Telehealth available

Make an Appointment

Care Philosophy

"I am a down to earth provider listening to you and your life experiences, together we can come up with what you need. I believe in a holistic approach first, however medication can be very useful for people who need it..."

- Hayley Rayner, LPC

At a Glance

  • Explains Conditions Well
    Patients said this provider explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
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Hayley Rayner's Reviews

Likelihood to recommend Hayley Rayner

4.2
22 ratings, 10 with a written review
5 star
77%
77%
4 star
5%
5%
3 star
0%
0%
2 star
0%
0%
1 star
18%
18%

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Highly recommend Hayley!
Hayley really helped me see a different perspective and gave me the tools I needed to be successful. She is kind, non judgmental, and insightful. I truly enjoyed meeting with her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Sep 29, 2022
Thank you for your kind words, I can say the same... Read More
×Post a ResponseAre you Hayley Rayner?
I’m very glad I found Haley. She has helped me a lot, and I find her very easy to talk to.
What went well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Sep 16, 2021
Thank you for your kind words. I appreciate you... Read More
×Post a ResponseAre you Hayley Rayner?
Psychologist is moody and routinely insulted me, and gave little effort to try to help. Strongly recommend trying elsewhere.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jul 14, 2021
I apologize how you feel working with me. I... Read More
×Post a ResponseAre you Hayley Rayner?
Hayley has been great for me over the last year, helping me find ways to better myself that I wasn’t discovering before. I would absolutely recommend her to anyone.
What went well
No results
What could be improved
No results
Helpful
Aug 15, 2019
Hayley Rayner's Reply –
Thank you very much for such a kind review.
×Post a ResponseAre you Hayley Rayner?
I'm very picky when it comes to therapist and who I choose (all people should be) and after trying out many different ones I finally got the pleasure of meeting hayley, she was very understanding and had a different outlook on life than youd expect a therapist to have, and was able to give advice on situations that didn't feel like it was coming from out of the book but more from the heart, she was very relatable and genuine and made it very easy to want to talk about uncomfortable situations Also she brought her dog once and I dug that, dogs are sweet 10/10 was the bestest boy
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Andrew Fecteau – Aug 05, 2019
Hayley Rayner's Reply –
Thank you for your kind review!
×Post a ResponseAre you Hayley Rayner?
I have had such an amazing experience with Hayley, it is amazing to me how accurate her insight is. Her guidance has helped me navigate so many situations and relationships that desperately needed changed. I have benefited greatly from counseling and it is definitely due to Hayley’s knowledge and helpfulness. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Aug 05, 2019
Thank you for your review, I also have had a... Read More
×Post a ResponseAre you Hayley Rayner?
She missed my first appointment because she forgot about it. She apologized and confirmed my next appointment. I came to my next appointment and she said she didn’t have me on the schedule anymore and “didn’t know what to say”. She was very unprofessional. I needed these appointments and she acted like it wasn’t her problem. If I could give her 0 stars I would.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jul 19, 2019
Hello, I apologize for your experience with... Read More
×Post a ResponseAre you Hayley Rayner?
Hayley recently offered a group session for 5 weeks utilizing a promising intern, Natalie. The group was for women and centered on different topics each week. The entire concept was well thought out, organized and helpful. I think each woman who was able to attend even 1 session benefited from the opportunity to talk within the group. Additionally, Hayley is an exceptional counselor and I am beyond grateful to have developed a constructive and positive working relationship with her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
A in Okemos, MI – Dec 18, 2018
Thank you for this lovely comment, I am so happy... Read More
×Post a ResponseAre you Hayley Rayner?
Interacts over email outside of scheduled appointments with actual counseling. Considers actual behavior change therapy over medication.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Z in Okemos, MI – May 12, 2016
It was a pleasure working with you, while... Read More
×Post a ResponseAre you Hayley Rayner?
Hayley provided an experience that was easy to share my experiences to get to the deeper issues and resolution.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Lansing, MI – Jan 13, 2016
I enjoyed working with you and I appreciate your... Read More
×Post a ResponseAre you Hayley Rayner?

Leave a review

How was your experience with Hayley Rayner?

About Me

care philosophy

I am a down to earth provider listening to you and your life experiences, together we can come up with what you need. I believe in a holistic approach first, however medication can be very useful for people who need it. That determination is based...read more

biography

At one time or another most of us face something in our life holding us back from what we want to accomplish. Situations such as defiance in teens, anxiety, depression, anger management, attachment problems such as substance abuse, relationship...read more
  • Counseling

  • Cognitive & Behavioral Psychology

  • Marriage & Family Therapy

Locations

HMR Counseling and Behavioral Services, Okemos MI

1
  • Call
  • Fax
  • Hours
    • Mon: closed
    • Tue: closed
    • Wed: closed
    • Thu: closed
    • Fri: closed
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

  • University Hospital-University of Michigan

    1500 E Medical Center Dr
    Ann Arbor, MI 48109
    Recipient of 15
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    83%
    Patients would recommend the hospital to friends and family

    18% higher than the national average

    View all patient feedback
  • Oaklawn Hospital

    200 N Madison St
    Marshall, MI 49068

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    3% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • McLaren Flint

    401 S Ballenger Hwy
    Flint, MI 48532

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    72%
    Patients said that nurses always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality