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Hope Jefferson, BA

Hope Jefferson, BA

Counseling

Hope Jefferson, BA is a counselor in Laconia, NH. She is accepting new patients.

3.9 Star Rating
Based on 7 reviews 3.9 Star Rating (7 reviews)

Practice

111 Church St Laconia, NH 03246

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Hope Jefferson's Reviews

Likelihood to recommend Hope Jefferson

3.9
7 ratings, 5 with a written review
5 star
71%
71%
4 star
0%
0%
3 star
0%
0%
2 star
0%
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1 star
29%
29%

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Infuriatingly unprofessional.
Telehealth
I found Hope and was extraordinarily excited about her and thought she'd be a great fit for my best friend who is new to therapy. He asked for my help with finding a therapist. It was a complete shock when she, while starting out very responsive and kind, blew my friend off two weeks in a row. She said she'd contact him same day the first time, when cancelling right at his appointment time, and then he had to contact her almost a week later to get any information at all. He was extremely patient and understanding with her, but she bailed on him a second time this morning. I have seen many therapists over the last few decades and this is one of the most infuriating experiences I've ever had with a therapist. I understand things happen, but her lack of communication and unprofessional behavior was horrible. Please get another profession and don't do this to people. I don't recommend her for someone to develop a trusting relationship with.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Claire S – Jan 18, 2025
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knows ptsd and about bipolar very good. Kind sincere and helped my mom and family a lot
What went well
  • I felt respected
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
6 others found this helpful
Helpful
K – Jul 12, 2023
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I saw hope for 4 weeks and never received any advice and only opened up all my wounds. She sent me several messages meant for someone else at least twice, in which she was making cancellations. Once I was having a bad day during therapy and needed extra help, and literally asked if we could cut the appointment short. She told me she would send me worksheets and never did, and when I told her I no longer needed her services, she did not respond to confirm. I had to check in twice. She is only doing this for the money and is not meant for this.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Virginia garland – May 27, 2023
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Caring
Made me feel very comfortable and goes at a pace that works for me. She really listens and takes time to ask questions and always puts me into a calming place. I don’t have as bad of anxiety or attacks as much now
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Apr 23, 2023
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Hope is a master of her craft and knows so many skills and helped me figure out my own issues without making me feel judged and she listens and takes the time to reflect and make every session comfortable for me. 6 years sober after therapy too, thank you!!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
10 others found this helpful
Helpful
Feb 13, 2022
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About Me

biography

Hope Jefferson, BA is a counselor in Laconia, NH. She is accepting new patients.
  • Counseling

  • Healthcare Coordination

  • Case Management

  • English

  • Italian

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Locations

Practice

Office111 Church St Laconia, NH 03246
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