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Isabel Kaufman

Isabel Kaufman

Counseling

Isabel Kaufman is a counselor in Bellingham, WA.

3.6 Star Rating
Based on 26 reviews 3.6 Star Rating (26 reviews)

Practice

1225 E Sunset Dr Ste 145431 Bellingham, WA 98226

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Isabel Kaufman's Reviews

Likelihood to recommend Isabel Kaufman

3.6
26 ratings, 18 with a written review
5 star
62%
62%
4 star
4%
4%
3 star
0%
0%
2 star
0%
0%
1 star
35%
35%

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Helped me
Dr Kaufman listens, is empathic and easy to.talk to. I have changed because she believed in me and helped me.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brad – Feb 28, 2025
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I have referred many of my Veteran friends to her
Telehealth
I have been seeing Dr. Kaufman for over five years. I find her therapy extremely helpful. Her therapy is very health centered in that it is holistic. She is not only centered on mental therapy but also my physical health. Suggestions for a healthy lifestyle to improve my cognitive health and over all lifestyle changes. Skip Thank you Dr. Kaufman!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 25, 2024
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Excellent Listener!
Telehealth
She listens attentively, offers advice that is to the point, and has both wide experience and deep knowledge that she uses to assist you.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tatoosh – Oct 25, 2024
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Dr.Kaufman is amazing, she is always available for a call when I need her even on the weekends and holidays.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tabitha – Sep 12, 2024
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It's not okay to make mistakes.
Very condescending and rude staff. I was ready for my appointment, but because I didn't call their number 1 time within several minutes my appointment was cancelled, even though I have had to wait for a call back from Dr. Kaufmann for the 2 appointments I was able to see her. I told Dr. Kaufmann I haven't missed a therapy appointment for years, Dr. Kaufmann gave me tasks to do for therapy and I did them, but because I didn't call first, I don't get an appointment, period. I do what Dr. Kaufmann tells me to do, I take it seriously, and I don't call first 1 time so you guys cancel my appointment? I'm doing everything you're telling me and I don't call first 1 time and therefore I can't get any help.Every therapist and psychiatrist I have ever dealt with, has called me first, and if I have to wait for a callback when I am the sole patient on Saturdays, then it's reasonable that I might not fully understand, and my first instinct isn't to scroll up and read prior texts when I'm busy.
What went well
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
9 others found this helpful
Helpful
John C. – Oct 10, 2023
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DR. Kaufman has a huge shoulder to lean on. She has helped me through my PTSD/trauma issues and has helped me understand the issues behind alot of it. Dr. Kaufman always has time if you need her even if it is not scheduled time. If you need a big big shoulder to lean on..... hers is huge!!!! Very kind and understanding. Even soft around the tough edges of your issues. You might want to consider giving her a try. I'm glad I did. Thank you Dr. Kaufman!!!!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chris St.Peter – Aug 24, 2021
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I am female internal medicine physician who requested counseling through my employee assistance program and I was referred to Dr. Kaufman. Unfortunately, I did not have a chance to meet her despite other positive reviews. Red flag - Support staff. First encounter was set up as a phone visit for only 30 min for a new patient. When called , they asked me if I send all the information prior the appointment set up (which all communication was via text messages and I provided specific time and date and with follow up text messages from them). Unfortunately, they did not offer me specific days, just asked Thursday slots at 12 pm. I agree to take it and they told me to call same number for my appointment. Well I did, but no appointment. She made me feel it was my responsibility to assign the date. In the clinical setting, it is scheduling staff responsibility to confirm the assigned appointment and not blaming patients. Very confrontational support staff.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
11 others found this helpful
Helpful
Aug 13, 2021
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Dr Kaufman was amazing. She knew I needed to be seen fairly quickly so she stayed after hours to help me. She listened and made me feel safe and acknowledged. I have set up follow up appointments with her and her scheduler accommodated my schedule. Dr Kaufman is understanding, compassionate and sensitive to my needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 20, 2021
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Cancelled on me last minute several times after already leaving from work. Made issues worse for me, unlike how most mental health providers do.
What went well
No results
What could be improved
No results
11 others found this helpful
Helpful
May 09, 2019
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Dr.Kaufman is wonderful! She is so amazing and caring. She listens to me when no one else will and helped me with my problems. I will continue to go to her and highly recommend her to anyone that needs someone who cares.
What went well
No results
What could be improved
No results
Helpful
Mar 31, 2019
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Anyone who is looking for someone to really listen and offer suggestions to really benefit your life; contact her! She fit me immediately into her schedule while taking mine into consideration and really helped me get out of my darkest hour.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 22, 2019
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After moving away from my current therapist , I didn’t really think I can start speaking to someone with so much ease! I felt right at home!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 22, 2019
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If anyone is out there second guessing therapy call Dr.Kaufman, she changed my life!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 21, 2019
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Friendly! Easy to talk to, and really insightful
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 21, 2019
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I never thought talking to someone about my situation would be so helpful. All my life I feel like no one ever listen but that all changed when I went to Dr. Kaufman. She was able to share some great advice and helping become a better person. Highly recommended
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Sara Bookbinder in Lynden, WA – Dec 13, 2018
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She knew exactly how to handle my problem, great advice, and looking forward to next session. Overall great.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Hannah in Mount Vernon, WA – Dec 07, 2018
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My son saw here for a few months and it turned out to be a nightmare. She was tired of waiting for insurance to pay her (according to the insurance they already had) so she decided to take all our money out of our checking and savings accounts. Now we can't even get my son's records from her. Please do not go see her.
What went well
No results
What could be improved
No results
9 others found this helpful
Helpful
Sep 18, 2018
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I found Dr. Kaufman to be very condescending and pushy. She talked down to me and was quite bossy. Used outdated and offensive terms. Will not be returning.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
18 others found this helpful
Helpful
Bellingham – Dec 28, 2017
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About Me

biography

Isabel Kaufman is a counselor in Bellingham, WA.
  • Counseling

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Locations

Practice

Office1225 E Sunset Dr Ste 145431 Bellingham, WA 98226
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