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Dr. James Crawford, OD

Dr. James Crawford, OD

Optometry

Dr. James Crawford, OD is an optometrist in Antioch, IL. He is accepting new patients.

1 Star Rating
Based on 2 reviews 1 Star Rating (2 reviews)

Practice

31 North Ave Antioch, IL 60002
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Dr. Crawford's Reviews

Likelihood to recommend Dr. Crawford

1.0
2 ratings, 2 with a written review
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I saw Dr. Crawfod recently July 2016. He was very disinterested in completing my exam. He gave little to no information on the health or changes in my vision and he did a partial exam. It was as if I were an inconvience to his day. His bedside manner really sucks to say the least. He could really use some customer service education.
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Unhappy customer in Chicago, IL – Jul 15, 2016
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Dr. Crawford is never really what I needed or deserved, but I thought that I wouldn't find a better Dr; SAW THE DR. 4/16 AND WAS FORCED TO SEE A REAL OPHTHALMOLOGIST 6/16. The office administrator is rude, crude & lack experience. She confused my account with other patients and referred me to collections, this happened at least 4 times. IT WAS SO TRAUMATIC FOR ME. I tried to reach the Dr. repeatedly, he never, ever, returned my calls. I WOULD NEVER RECOMMEND THIS PRACTICE TO ANYONE EVER!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Round Lake, IL – Jun 27, 2016
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About Me

biography

Dr. James Crawford, OD is an optometrist in Antioch, IL. He is accepting new patients.
  • Optometry

Locations

Practice

Office31 North Ave Antioch, IL 60002
1

Practice

Eye Care Center of Lake County LTD310 S Greenleaf St Ste 209 Gurnee, IL 60031
2