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Jay Rust, PA

Jay Rust, PA

Family Medicine

Jay Rust, PA is a family medicine specialist in New London, WI. He is affiliated with ThedaCare Medical Center-New London. He is accepting new patients.

3.7 Star Rating
Based on 7 reviews 3.7 Star Rating (7 reviews)

ThedaCare Physicians New London

1405 Mill St New London, WI 54961
(920) 726-3329

At a Glance

  • Explains Conditions Well
    Patients said this provider explains conditions well. • See reviews
  • Low Wait Times
    Patients are usually seen in 10 minutes or less.
  • Trustworthy
    Patients said this provider is trustworthy. • See reviews
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Jay Rust's Reviews

Likelihood to recommend Jay Rust

3.7
7 ratings, 1 with written review
5 star
57%
57%
4 star
0%
0%
3 star
14%
14%
2 star
14%
14%
1 star
14%
14%

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He is pleasant in personality, but the service has been increasingly disappointing. I take a single prescription that changed from a 30-day refill to 28-day. I can only imagine it’s to help them keep track of refill times but that has not seemingly worked for them. Around the same time as the dispense change, I was told the prescription will automatically renew so I don’t have to call, but that has happened only one time. Then I call and have to wait a day until it’s filled. Just now I called in response to a voicemail request to schedule an appointment. They said they need to schedule a complete adult physical but I just had my physical a couple months ago. This is the second time in two years they have called with crossed messages about what I need to be seen for. I have excused errors because I know mistakes can happen but I think it’s time to make a switch. Also, I submitted an email on their website which said would be answered usually within 24 hrs but it never was.
What went well
No results
What could be improved
No results
Helpful
Jul 25, 2019
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Know Before You Go

About Me

Watch Jay Rust's Video

biography

You and your family make my work enjoyable. No matter what age you are or what health concern you have, I look forward to caring for you. Every day at the clinic is different, and I enjoy that about my work. You'll find I have a passion for exercise...read more

  • Family Medicine

  • Physician Assistant (PA)

For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

ThedaCare Physicians New London

ThedaCare Physicians New London1405 Mill St New London, WI 54961
1
  • Call
  • Fax
  • Hours
    • Mon: 7:00am - 7:00pm
    • Tue: 7:00am - 7:00pm
    • Wed: 7:00am - 7:00pm
    • Thu: 7:00am - 7:00pm
    • Fri: 7:00am - 5:00pm
    • Sat: 8:00am - 2:00pm
  • Directions

Affiliated Hospitals

  • ThedaCare Medical Center-New London

    1405 Mill St
    New London, WI 54961

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    3% lower than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    9% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality