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Jenica Phelps, LCSW

Jenica Phelps, LCSW

Social Work

Jenica Phelps, LCSW is a social worker in Cambridge, MA. She is affiliated with Mount Auburn Hospital.

1 Star Rating
Based on 1 review 1 Star Rating (1 review)

Practice

330 Mount Auburn St Cambridge, MA 02138

Make an Appointment

(617) 499-5050

At a Glance

  • Hospital Satisfaction
    Patients said they were highly satisfied at this provider's hospital. • See hospitals
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Jenica Phelps' Reviews

Likelihood to recommend Jenica Phelps

1.0
1 rating, 1 with written review
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Terrible management; incapable of overseeing social workers who put the burden of MassHealth applications onto other departments and creates a hostile environment, specifically for veteran employees of color.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Scorned – Feb 17, 2023
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Know Before You Go

About Me

biography

Jenica Phelps, LCSW is a social worker in Cambridge, MA. She is affiliated with Mount Auburn Hospital.

  • Social Work

  • Clinical Social Work

Focus on Depression

Locations

Practice

Mt Auburn Hospital Dept of Psychiatry330 Mount Auburn St Cambridge, MA 02138
1

Affiliated Hospitals

  • Mount Auburn Hospital

    330 Mount Auburn St
    Cambridge, MA 02138
    Recipient of 4
    hospital awards

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality