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Jennifer Fletcher, NP

Jennifer Fletcher, NP

Nursing (Nurse Practitioner)

Jennifer Fletcher, NP is a nurse practitioner in Coeur D Alene, ID. She graduated from Washington State University in 1999. She is affiliated with medical facilities Kootenai Health and Northwest Specialty Hospital. She is accepting new patients and telehealth appointments.

4.6 Star Rating
Based on 42 reviews 4.6 Star Rating (42 reviews)

Practice

919 W Canfield Ave Coeur D Alene, ID 83815
Telehealth available
Patient Favorite Award

Jennifer Fletcher is a patient favorite Nurse Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions Well
    Patients said this provider explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
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Jennifer Fletcher's Reviews

Likelihood to recommend Jennifer Fletcher

4.6
42 ratings, 26 with a written review
5 star
88%
88%
4 star
2%
2%
3 star
0%
0%
2 star
0%
0%
1 star
10%
10%

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Great Care
We love Active Family Health care. It is easy to get an appointment and I never have to wait when I come in. They are all professional and friendly. Jen is thorough and attentive.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 06, 2025
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First interaction with Jen
I have been a patient at Active Family for many years now. This was the first appt I had with Jennifer. She was great! She genuinely listened to my concerns and did not dismiss them. I had been to urgent care the previous weekend and the er mid week and still felt like my lungs were getting worse. I was being told give it time.Jennifer is great!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rick G – Mar 11, 2025
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Doctor Fletcher is the best
Dr. Fletcher is dedicated to your overall well-being, both mentally and physically. She diligently reminds you to complete your blood work and schedule your routine check-ups, ensuring that all necessary appointments are made. Her office is a model of thoroughness and cleanliness, creating a calm and organized environment. Dr. Fletcher even follows up with a call to confirm that everything has been taken care of.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pennie Collinson – Mar 09, 2025
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Genuinely Cares!
Telehealth
Our family has been patients of Jennifer Fletcher for over six years now. Jennifer always listens to our concerns and addresses them. She explains her rational for tests and treatments, and she genuinely cares about her patients. Highly recommended!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 09, 2025
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Listens!!!
She truly listens to you and is very easy to talk to.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 26, 2025
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Jen is an excellent nurse practitioner
Jen listens attentively and understands my current needs. She’s able to quickly diagnose any issues and come up with workable solutions. Office staff is excellent timely pleasant and helpful.I highly recommend Jen Fletcher and I have been in the healthcare business for over 30 years.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tom Lamphier – Jan 23, 2025
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Timely and attentive care
The responsive staff was efficient, warm and professional. Jen’s listening care met my needs and her follow through with scheduling subsequent care went beyond my expectations. I felt well cared for at this practice and recommend it to other's.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 06, 2024
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Very professional, low cost, and I never have to wait. Great medical care as well.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Randy Palazzo – Sep 03, 2024
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Taking care of my medical needs.
Jenn and her staff are always professional, kind, and understanding of my needs. They make the next available time slot always and get me in ASAP if needed. I've been seeing herr as my primary since opening her own practice and before. I wouldn't go anywhere else. Thanks for always making me feel comfortable and willing to listen to me.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 27, 2024
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Support of the patient.
Jenn was very professional, she understands what my medical needs are, and addresses them. The office visit was timely, and smooth. The nurse even took my BP again, and it was lower. Thank you for your concern!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mike M. – Aug 11, 2024
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Best care ever!
The staff at Active Family Healthcare is amazing! I always have all my needs addressed and receive the best care in a very timely and professional manner.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kris – Jun 24, 2024
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Highly recommend
Jennifer is attentive, thorough, encouraging, and very skilled. She listens and follows through, does not dismiss complaints, and really has my best health interests at heart.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lara Parker – Jun 10, 2024
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Health care provider
Highly recommend Jennifer as a health care provider. Knowledgeable, answers questions, listens, efficient.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 24, 2024
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Active Family is the Best
Jennifer and her staff are the best in town. I love going to Active Family!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bri – Jan 25, 2024
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Love our doctor!
My family has been going to Jennifer for about 10 years or so. I was immediately impressed at my first visit because she actually LISTENED to my concerns and addressed every one of them. She took me seriously and gave me the time to get all my questions answered - at my first visit she said that the most important patient is the one she is with, so not to feel rushed and that she would take care of everything I needed during that visit. And she did. She has a calming demeanor and explains things very thoroughly. She is an amazing NP and our family won't go anywhere else.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Eryn Hamilton – Jan 11, 2024
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Fantastic care & services
AFHC cares about us, its people, as well as us, its patients. Jennifer and team are thorough, knowledgeable, and understanding - and that Human element puts them over the top!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pete Hall – Nov 28, 2023
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Active Family is Fantastic. Jennifer always makes me feel comfortable and taken care of with my questions and concerns.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 16, 2023
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Wonderful staff and excellent care
Staff is friendly, Jen listened to me and didn't disregard my concerns. It was nice to be heard.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michele N. – Nov 13, 2023
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Jennifer and her staff are amazing!! Highly reccomend her practice!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Keith Klopatek – Aug 30, 2023
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Excellence
Outstanding staff and service. Jennifer is knowledgeable and compassionate. Referrals provided with ease.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Diane – Aug 23, 2023
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About Me

care philosophy

I like to make your medical experience at our office productive and pleasurable. Going to the doctors office should never be a miserable experience. I am a down to earth practitioner who truly enjoy my time with my patients, giving them 100% each...read more

biography

Graduated from WSU College of Nursing in 1999. Certified Nurse Practitioner through the America Academy of Nurse Practitioners. Owner of Active Family Healthcare since 2012. Mother of two children and wife of Paramedic/ Captain of the CDA Fire...read more
  • Nursing (Nurse Practitioner)

  • Missouri Western State University

    Undergraduate School
  • Washington State University

    Medical School, 1999
  • Santa Rosa Junior College

Patient Favorite Award

Jennifer Fletcher is a patient favorite Nurse Practitioner

    Read our methodology

    Online Care for Prescription Refills (Sponsored)

    Locations

    Practice

    Active Family Healthcare919 W Canfield Ave Coeur D Alene, ID 83815
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
    • Directions

    Affiliated Hospitals

    • Northwest Specialty Hospital

      1593 E Polston Ave
      Post Falls, ID 83854
      Recipient of 2
      hospital awards

      Outstanding Patient Experience Award™ (2023, 2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      91%
      Patients said they were given information about recovering at home

      3% higher than the national average

      88%
      Patients would recommend the hospital to friends and family

      15% higher than the national average

      View all patient feedback
    • Kootenai Health

      2003 Kootenai Health Way
      Coeur D Alene, ID 83814
      Recipient of 11
      hospital awards

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home

      3% higher than the national average

      77%
      Patients said that doctors always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality