background
background
Dr. Jennifer Maples, OD

Dr. Jennifer Maples, OD

Optometry

Dr. Jennifer Maples, OD is an optometrist in Knoxville, TN. She graduated from UNIVERSITY OF ALABAMA AT BIRMINGHAM / SCHOOL OF OPTOMETRY in 2004. She is accepting new patients and telehealth appointments.

4.9 Star Rating
Based on 31 reviews 4.9 Star Rating (31 reviews)

Practice

2547 Willow Point Way Knoxville, TN 37931
Telehealth available
Patient Favorite Award

Dr. Maples is a patient favorite Optometrist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

Experience Check

Search for experience in a specific area

Dr. Maples' Reviews

Likelihood to recommend Dr. Maples

4.9
31 ratings, 18 with a written review
5 star
97%
97%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
3%
3%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

To everybody.
She is kind…sweet and very thorough. Great dr.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 26, 2025
×Post a ResponseAre you Dr. Maples?
Great
I didn’t have yo wait very long.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 07, 2025
×Post a ResponseAre you Dr. Maples?
Dr Maples is thorough in her exams, and explains everything to you. She takes her time and answers all of one’s questions!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jan 28, 2025
×Post a ResponseAre you Dr. Maples?
Excellent Visit
The whole experience today went so well. Our car broke down on the way to the appointment. Everyone was so kind and accommodating. Despite being late, we were still able to be seen fairly quickly. Thank you!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 24, 2025
×Post a ResponseAre you Dr. Maples?
She is patient and kind.
She takes her time and explains everything. She is the best.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Gina – Jan 22, 2025
×Post a ResponseAre you Dr. Maples?
Very good Doctor, highly recommen
Everything went very professional
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Walter Buckner – Jan 14, 2025
×Post a ResponseAre you Dr. Maples?
Friendly, and efficient Dr.
The Dr.’s and staff are very helpful, and relatable. They are all great at what they do
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 14, 2024
×Post a ResponseAre you Dr. Maples?
Would highly recommend Dr. Maples to everyone.
It is always pleasant to have a visit with the staff here.
What went well
No results
What could be improved
No results
Helpful
Dec 12, 2024
×Post a ResponseAre you Dr. Maples?
Highly likely to refer Dr. Maples.
Everyone staff member was super nice and explained everything during my office visit. I was just doing an annual exam.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 27, 2024
×Post a ResponseAre you Dr. Maples?
Annual eye exam with Dr. Maples
The first person who checked my eyes was Madison, who was excellent; very professional with a very pleasant and knowledgeable attitude. Of course, Dr. Maples is always wonderful; very patient and thorough. She takes the time to address questions and explain.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 27, 2024
×Post a ResponseAre you Dr. Maples?
Dr. Maples was very friendly, professional, and provided a thorough exam. She took time to explain possible solutions to my issue.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 19, 2024
×Post a ResponseAre you Dr. Maples?
Fast and efficient
Prompt
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 23, 2024
×Post a ResponseAre you Dr. Maples?
Very informative visit
Gave good feedback and explained eye condition very well. Very personable and easy to understand. Was gentle and patient.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 15, 2024
×Post a ResponseAre you Dr. Maples?
Charism
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 02, 2024
Translated from the original Spanish.
×Post a ResponseAre you Dr. Maples?
Great Doctor
This was my 1st visit with Dr Maples as my other retired she was thorough and very pleasant
What went well
No results
What could be improved
No results
Helpful
WC Owens – Sep 06, 2024
×Post a ResponseAre you Dr. Maples?
Professional and friendly
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Paula Palmer – Sep 05, 2024
×Post a ResponseAre you Dr. Maples?
Both my husband and I had appointments 15 minutes of each other. We were in and out around 2 hours which I felt like was pretty good for two appointments.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 05, 2024
×Post a ResponseAre you Dr. Maples?
Dr. Maples did a fine job with my appointment. I was told that they didn't know what my insurance would pay. I told them I would be responsible for the payment and any additional charges should be billed to me. They charged me $80, which I paid when the service was rendered. I later found out my insurance Medicare paid $201 and my supplemental BC/BS paid $40.57. This totaled $321.82 for a routine visit for an eye glass perscription. I find this exorbitant. I won't be back!
What went well
  • Office environment
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Robert Cook in Punta Gorda , FL – Nov 12, 2018
×Post a ResponseAre you Dr. Maples?

Leave a review

How was your experience with Dr. Maples?

About Me

care philosophy

My approach to treating and caring for patients is simple. I treat my patients like family. Listening to patients to determine their needs and meeting those needs is of utmost importance to me. I also feel that educating patients about their...read more

biography

Dr. Maples cares deeply for her patients and meeting their needs is of utmost importance to her. Dr. Maples is Board Certified by the American Board of Certification in Medical Optometry. She completed residency training at the James H. Quillen...read more
  • Optometry

  • Cornea & Contact Management

  • James H. Quillen Va Medical Center

    Residency Hospital, 2005
  • University Of Alabama At Birmingham / School Of Optometry

    Medical School, 2004
  • Department Of Veterans Affairs Medical Center

    Internship Hospital, 2003
  • Middle Tennessee State University

    Undergraduate School, 2000
American Board of Optometry®
American Board of Optometry
Optometry
Self designated 
Patient Favorite Award

Dr. Maples is a patient favorite Optometrist

    Read our methodology

    Insurance Check

    Search for your insurance carrier and choose your plan type

    Locations

    Practice

    Office2547 Willow Point Way Knoxville, TN 37931
    1

    Practice

    Unavail1932 Alcoa Hwy Ste 255 Knoxville, TN 37920
    2