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Jessica Byrd, FNP

Jessica Byrd, FNP

Nursing (Nurse Practitioner)

Jessica Byrd, FNP is a nurse practitioner in Lubbock, TX. She is accepting new patients.

5 Star Rating
Based on 69 reviews 5 Star Rating (69 reviews)

UMC Southwest Gastroenterology

3502 9th St Ste 360 Lubbock, TX 79415
Patient Favorite Award

Jessica Byrd is a patient favorite Nurse Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions Well
    Patients said this provider explains conditions well. See reviews
  • Trustworthy
    Patients said this provider is trustworthy. See reviews
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Jessica Byrd's Reviews

Likelihood to recommend Jessica Byrd

5.0
69 ratings, 57 with a written review
5 star
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4 star
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Telehealth
Jessica was very attentive and answered all my questions. She did not make me feel rushed.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 27, 2025
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The BEST!
Jessica is so knowledgeable and thorough in her explanations. I didn't feel rushed and her concerns are genuine and not'sterile'. The staff is also pleasant to interact with coming and going. Thank you!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Teresa B – Jan 23, 2025
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I would Highly recommend her. Very satisfied!
Jessica gets things done. She is very knowledgeable & has amazing bed side manner. She cares & is concerned with how you feel and most importantly listens. I felt I was in great hands & it comforted me. I leave feeling more empowered that something can be done with the pain I am having with my medical issues. Thank you.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Trudy Cook – Jan 21, 2025
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Love her, because she really listen to what you ar
Very nice make you feel comfortable, away happy to see you.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kevin Hewston – Jan 16, 2025
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Jessica Byrd is wonderful!
Outstanding visit.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
derjimmer – Jan 09, 2025
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Jessica is always well informed and has a plan of care to present. She is very supportive and helpful.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 08, 2025
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Jessica is the BEST! look no further. My quality of life has significantly improved thru pinnacles pain management. I still have many bad days but since seeing jessica I have many good days too and it has been a 25 year long road to get to to where I am today. I am So grateful for Dr. Crooks, Jessica and the staff. I have been thru more surgeries and pain management offices than I could count and they truly make a difference!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Janyce – Jan 08, 2025
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Jessica never stops trying to help me battle Crps
Telehealth
She listens and actively helps to find solution to my medical issues. I am a very complex Crps patient with alot of medical issues,which include orthapedics surgeries..She uses her connection withthe doctors in orthapedics to make all visits and surgeries go off with surgeries and pain control. She sees me not my disease and who I was what I was capable of doing and how much my like completely changed. Jessica never stops trying to help me feel less pain and be able to function instead of being bedridden. She literally has saved my life and given me hope for a better future. She is incredible and I thank God every day for her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 21, 2024
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Epitome of Service
Jessica is always approachable and willing to listen to her patients. She comes with compassion and empathy and a vast array of knowledge and recommendations for her patients to choose from. As a long term patient of her’s who is goal oriented, I’d recommend her to fellow patients looking for options in pain relief.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lambert – Dec 19, 2024
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Definitely recommended!
Listened, didnt try to say what was wrong with me in her opinion, colaberated on what would he best for me where i am at.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ande – Nov 26, 2024
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Excellent
Excellent visit. All staff was very nice and efficient. Saw me on time. Check in and out was great. NP Byrd was very approachable, kind and informative.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 14, 2024
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Tells me the facts
Reviews all my tests and scans explaining all the findings in detailed steps to rectify the issue.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michael McClintock – Oct 25, 2024
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Retired
Jessica is allways there to answer your questions and takes that extra step when needed.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Clint Maples – Oct 24, 2024
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Friendly and very knowledgeable answered my questions without hesitation
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Oct 16, 2024
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Best of the beat
Telehealth
You would be hard-pressed to find someone more kind, considerate caring, or cute. Highly recommended.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jason – Oct 12, 2024
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Great experience!
Jessica listened to my concerns and detailed the cause of each of my multiple pain issues. I felt after meeting with her that the proposed solution would be effective in relieving the pain.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
DebL – Oct 10, 2024
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Great Person
Telehealth
SHE REALY KNEW WHAT SHE WAS TALKING ABOUT!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gary Gallagher – Jul 02, 2024
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Telehealth
Jessica is always on time, friendlly and knows her business.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 29, 2024
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Outstanding
Take the time and listen to you problem, comes up with a solution.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Timothy Beerer – Jun 26, 2024
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Telehealth
She explained everything and asked me questions
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brenda Coulson – Jun 13, 2024
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About Me

biography

Jessica Byrd, FNP is a nurse practitioner in Lubbock, TX. She is accepting new patients.
  • Nursing (Nurse Practitioner)

  • Pain Management (Nurse Practitioner)

Patient Favorite Award

Jessica Byrd is a patient favorite Nurse Practitioner

    Read our methodology

    Locations

    UMC Southwest Gastroenterology

    UMC Southwest Gastroenterology3502 9th St Ste 360 Lubbock, TX 79415
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