Dr. Joanna Frame, OD

She was VERY rude throughout entire appt.

During my exam, she yelled at me about worrying about what the right answers were and that the dead air was unhelpful. She acted as if I was wasting her time and when the appointments are rushed and only last about 15 minutes, I wonder if the exam is even thorough. Later when she was looking at my eyes, she informed me I had a cataract which is why I was struggling. If she knew I was struggling, why did she yell at me about needing the right answers? I was unsure of the letters because I felt I could not see them. I wasn’t worried about “right answer,” I was trying to see. I will not be back. Ever.

I was able to schedule an emergency appointment easily and quickly.

I had a scheduled appointment that was for a pressure test only, a two minute appointment. The office calls and cancels it due to Dr Frame was not going to be there. they rescheduled me two months from this time. This has happened in my short time going there twice and always on Friday! I also have pain that is getting worse in my eye ball. I called and get a appointment 4 days from now and it was change to a time four hours later the same day because the first time she give me was taken?? The whole office staff and the doctor is always in disarray. My advice would be stay away!!!

My father had an appointment with Dr. Joanna Frame several months ago. She was very short and flippant with us, which I blew off. She did her exam and concluded that my father had Cataracts. We went for a follow up visit and she said everything looked good. I asked, "what about the Cataracts, what's the treatment plan?" She looked at us like we were idiots and said, "Your dad doesn't have Cataracts..." I'm honestly not sure how she can even practice when she clearly has no idea what she's doing.

My wife had an appointment with the lady Dr at this facility. When we walked in you could cut the atmosphere with a knife. It went down hill from there. Worst experience ever!! Lady doctor was actually yelling at her staff. One staff member tried to take up for her and she said "You shutup!!" To wrap it all up: -She was ranting and raving around her office (that she shares with her dad I'm guessing) - She seemed very unprofessional towards everyone. Very sad. Never again.

Great doctor! Spends a lot of time with patients and is good about getting in urgent appts! Very caring and is great about patient education!