Are you a healthcare professional?
Is this your profile?
Dr. Julia Wen, OD
Optometry
Dr. Julia Wen, OD is an optometrist in Milpitas, CA.
1.3 Star Rating
Based on 12 reviews 1.3 Star Rating (12 reviews)
Practice
310 Barber Ct Milpitas, CA 95035Compare Dr. Julia Wen, OD with other Optometrists near you
Experience Check
Search for experience in a specific area
Dr. Wen's Reviews
Likelihood to recommend Dr. Wen
1.3
12 ratings, 4 with a written review
| 5 star | 8% | 8% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 92% | 92% |
Your trust is our top concern.
We strive to keep reviews honest, trustworthy, and fair.Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.
We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.
Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.
All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.
Dr. Wen is the rudest optometrist I have even seen! She was very curt with me, cut me off in mid sentence and urged me out of the room before I had finished asking my questions. She was abrasive and off putting, to the point where I just wanted to leave and wouldn't have anything to do with her. Worst of all, the glasses prescription she gave me was not right. I felt very dizzy and had a very bad headache as soon as I put the glasses on. This is a 0 star eye doctor.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
S.T. in milpitas, CA – Aug 17, 2017
Post a ResponseAre you Dr. Wen?
My son's appointment with Dr. Julia Wen left me feel completely ripped off and taken advantage of. She was very rude. You have to CARE about your patients. she made my son read, what, two lines? And with that she determined that he needs new glasses. That didn't even take five minutes. What happened to asking if you want your pupils dilated? Or reading more lines to determine that, yes, he does need a new prescription? I paid a good amount of money for 10 minutes of...what?
What went well
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Lauren in Cupertino, CA – Dec 08, 2016
Post a ResponseAre you Dr. Wen?
DONT EVER GO TO THIS PLACE. Dr. Julia Wen is the worst health care provider I have ever encountered! The only thing that they are doing is trying to make you take out MORE AND MORE money from your pocket. My daughter went to this place and got Otho k and they told us it should be a thousand dollars.... Then after the day that we are paying they ask us to pay over two thousands dollars!!! It burn her eyes right after she put the contact in, and they don't even teach you how to use the solution!!
What went well
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Cindy Chen in Cupertino, CA – Sep 20, 2016
Post a ResponseAre you Dr. Wen?
I brought my son for an eye exam with Dr. Julia Wen and it was not a good experience. The front desk girl took a long time to find our insurance and she looked confused most of the time. Dr. Wen put up an attitude of I don't care and was very impatient to any of my questions. Stay away from this place!
What went well
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jenny W in Cupertino, CA – Jun 15, 2016
Post a ResponseAre you Dr. Wen?
Leave a review
How was your experience with Dr. Wen?Overall Patient Satisfaction
12responses
Likelihood of recommending Dr. Wen to family and friends is 1.3333334 out of 5
About Me
biography
Dr. Julia Wen, OD is an optometrist in Milpitas, CA.Optometry