


Dr. Kevin Dang, OD
Optometry
Dr. Kevin Dang, OD is an optometrist in Fort Smith, AR. He is accepting new patients.
2.7 Star Rating
Based on 7 reviews 2.7 Star Rating (7 reviews)
Practice
4189 Phoenix Ave Fort Smith, AR 72903Compare Dr. Kevin Dang, OD with other Optometrists near you
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Dr. Dang's Reviews
Likelihood to recommend Dr. Dang
2.7
7 ratings, 5 with a written review
5 star | 43% | 43% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 57% | 57% |
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I have always had a good experience until now I was called to confirm my appointment, I confirmed and then I showed up the next day driving 30 mins with a dying husband that needed the eye appointment just to find out they canceled it. I will never use them again. There workers are insufficient in there jobs.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Catherine Kongta – Nov 18, 2021
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I found Dr. Dang to be very personable and professional upon my first visit approximately one year ago. I have just scheduled my yearly checkup and expect nothing less than another pleasant experience.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
TD – Mar 26, 2021
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I found the staff very nice and the doctor is great and I will be back for a third time
What went well
- Office environment
- Appointment scheduling
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
What could be improved
- Appointment was rushed
Helpful
Ricky – Oct 07, 2020
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After using Dang eyecare for years, I made an appointment asking just for a new prescription for glasses. When I arrived for my appointment at the prescribed time; they didn't have me on the list. I was told I could set down outside in 90 degree heat and wait for them to work me in since I had not confirmed my appointment. How was I supposed to confirm when they did not contact me in any fashion to have me confirm the appointment. I guess if you don't allow them to use all of their gadgets to check your eyes (which I have done so previously) you get to set outside and wait. Guess I will find a new Eye doctor.
What went well
No results
What could be improved
- Office environment
- Staff wasn't friendly
2 others found this helpful
Helpful
Kirk Reed – Jul 01, 2020
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I have never placed a review in regards to a business before, but what this business has done to me is absolutely WRONG and I think that others need to be aware. They have HORRIBLE customer service. If this thing would let me give negative stars I would!! A year ago they performed a test and even though I contacted them numerous times for the results, I never got the results but a year later want me to pay the bill and gives results now bc they want payment. SO WRONG. Buyer BEWARE.
What went well
No results
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
4 others found this helpful
Helpful
Aug 28, 2017
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How was your experience with Dr. Dang?Overall Patient Satisfaction
7responses
Likelihood of recommending Dr. Dang to family and friends is 2.7142856 out of 5
About Me
biography
Dr. Kevin Dang, OD is an optometrist in Fort Smith, AR. He is accepting new patients.Optometry
Focus on Thyroid Eye Disease
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Locations
Practice
Eyemart Express LLC4189 Phoenix Ave Fort Smith, AR 72903
Office7199 SE 29th St Ste 110 Midwest City, OK 73110