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Dr. Kevin Dang, OD

Dr. Kevin Dang, OD

Optometry

Dr. Kevin Dang, OD is an optometrist in Fort Smith, AR. He is accepting new patients.

2.7 Star Rating
Based on 7 reviews 2.7 Star Rating (7 reviews)

Practice

4189 Phoenix Ave Fort Smith, AR 72903

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Dr. Dang's Reviews

Likelihood to recommend Dr. Dang

2.7
7 ratings, 5 with a written review
5 star
43%
43%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
57%
57%

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I have always had a good experience until now I was called to confirm my appointment, I confirmed and then I showed up the next day driving 30 mins with a dying husband that needed the eye appointment just to find out they canceled it. I will never use them again. There workers are insufficient in there jobs.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Catherine Kongta – Nov 18, 2021
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I found Dr. Dang to be very personable and professional upon my first visit approximately one year ago. I have just scheduled my yearly checkup and expect nothing less than another pleasant experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
TD – Mar 26, 2021
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I found the staff very nice and the doctor is great and I will be back for a third time
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Appointment was rushed
Helpful
Ricky – Oct 07, 2020
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After using Dang eyecare for years, I made an appointment asking just for a new prescription for glasses. When I arrived for my appointment at the prescribed time; they didn't have me on the list. I was told I could set down outside in 90 degree heat and wait for them to work me in since I had not confirmed my appointment. How was I supposed to confirm when they did not contact me in any fashion to have me confirm the appointment. I guess if you don't allow them to use all of their gadgets to check your eyes (which I have done so previously) you get to set outside and wait. Guess I will find a new Eye doctor.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
2 others found this helpful
Helpful
Kirk Reed – Jul 01, 2020
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I have never placed a review in regards to a business before, but what this business has done to me is absolutely WRONG and I think that others need to be aware. They have HORRIBLE customer service. If this thing would let me give negative stars I would!! A year ago they performed a test and even though I contacted them numerous times for the results, I never got the results but a year later want me to pay the bill and gives results now bc they want payment. SO WRONG. Buyer BEWARE.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Aug 28, 2017
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About Me

biography

Dr. Kevin Dang, OD is an optometrist in Fort Smith, AR. He is accepting new patients.
  • Optometry

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Locations

Practice

Eyemart Express LLC4189 Phoenix Ave Fort Smith, AR 72903
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Office7199 SE 29th St Ste 110 Midwest City, OK 73110
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