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Dr. Kristen Lamoreau, OD

Dr. Kristen Lamoreau, OD

Optometry

Dr. Kristen Lamoreau, OD is an optometrist in Boston, MA. She is affiliated with Beth Israel Deaconess Medical Center. She is accepting new patients.

2.9 Star Rating
Based on 10 reviews 2.9 Star Rating (10 reviews)

Practice

330 Brookline Ave Fl 5 Boston, MA 02215
(617) 667-3391

At a Glance

  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Lamoreau's Reviews

Likelihood to recommend Dr. Lamoreau

2.9
10 ratings, 8 with a written review
5 star
40%
40%
4 star
10%
10%
3 star
0%
0%
2 star
0%
0%
1 star
50%
50%

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Speaks Spanish
Communicated with my mother in Spanish . The practice is very but she diagnosed my mother with macular degeneration and asked her to start taking vitamins
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
Dave – Aug 18, 2023
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Wouldn’t Reccomend
First time seeing her and I was very disappointed. I even went back for support because my prescription continues to be uncomfortable weeks later. I wish she would have at least heard what I had to say without just brushing me off as though my discomfort isn’t real. I did make a second appointment and went back in. I will have to return my glasses and pay to see a new doctor. See someone else if possible.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Nov 05, 2022
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My experiences over 19 years were always positive. She answered all of my questions and made appropriate referrals. She was never rushed.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Janet Helms – Jan 07, 2020
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Extremely kind, I did not find Dr. Lamoreau rushed at all. There is a sense of urgency in the office because it is in an urban environment and is incredibly busy. She helped me with a very irritating, stubborn eye problem and now it is better!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Dec 13, 2018
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Rushes, no patience but very interested in making me pay out of pocket for a "cleanser, not covered by your insurance, costs 30-60 $". Without my consent she provides my private info, including cell, to a web pharmacy. I am asking her to kindly cancel this order right there in her office during the visit, she does not confirm. The next day a phone call at 8 pm, web-pharmacy on my cell tells me that she put the order through. Of course she claims that she canceled when I call her back.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
4 year patient – Mar 29, 2018
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I am not surprised to see the one star review from a few months ago because today I had a similar experience. She was short, impatient, rude, and unprofessional. She dilated my eyes and then told me it was safe to drive. After leaving and driving I found out it was not safe to drive I could barely see a thing. She has a lot to learn about her bedside manner I did not trust her opinion. I will not be going there again or referring any of my loved ones. Overall a terrible eye exam.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Lincoln, MA – Mar 08, 2017
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My daughter and I had a horrible first visit with Dr. Lamoreau. She was impatient, unprofessional, and rude. She was incompetent in her communication skills. When I told her I was uncomfortable with how rushed she was, she said that she sees patients for contacs at 11:30 am not at 2:30 pm. She was mad at the front office staff and taking it out on us. There was no soap in the dispenser for my daughter to wash her hands. The doctor complained that she had to fill it herself.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Winchester, MA – Jul 08, 2016
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I've been to Dr Lamoreau two times now. She is professional, but also very friendly. I've never felt rushed I get the sense that she really cares about her patients. When my contact lenses were becoming a daily issue, she quickly diagnosed the problem and I am so grateful for it!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Boston, MA – May 01, 2016
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Eye Health Spotlight

About Me

biography

Lead Optometrist at Beth Israel Deaconess Medical Eye Center Longwood Medical Eye Clinic, triaging ocular emergencies for the hospital, as well as seeing primary eye care referrals from BIDMC practices. Residency trained optometrist...read more

  • Optometry

  • University Of Vermont, Vt, Usa

    2002

  • University Of Maine Orono

    Undergraduate School, 1999

Focus on Diabetic Macular Edema

Locations

Practice

The Division of Ophthalmology at Bidmc330 Brookline Ave Fl 5 Boston, MA 02215
1

Practice

Office11 Nevins St Ste 205 Brighton, MA 02135
2

Affiliated Hospitals

  • Beth Israel Deaconess Medical Center

    330 Brookline Ave
    Boston, MA 02215
    Recipient of 10
    hospital awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality