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Leilani Kerr, APRN

Leilani Kerr, APRN

Nursing (Nurse Practitioner)

Leilani Kerr, APRN is a nurse practitioner in Hilo, HI. She is accepting new patients.

2.7 Star Rating
Based on 7 reviews 2.7 Star Rating (7 reviews)

Practice

45 Mohouli St Hilo, HI 96720
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Leilani Kerr's Reviews

Likelihood to recommend Leilani Kerr

2.7
7 ratings, 7 with a written review
5 star
43%
43%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
57%
57%

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No aloha, she only cares about money
Leilani is a terrible physician and does not care about her patients at all. It's all about money with her. She makes you take tests that are not necessary just to make more money and makes you come in multiple times when visits could be combined into 1. Retaliates when you switch providers by cutting off insurance so you can't pick up prescriptions. Very awful, no Aloha. Don't waste your time with her.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jess – Sep 15, 2022
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Leilani Kerr is great!
What went well
No results
What could be improved
No results
Helpful
Jun 30, 2020
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she told me that my cough at night was due to post nasal drip, prescribed some medicine. I had doubts but she was exactly right.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 09, 2020
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The care I receive has been excellent, compassionate and thorough each time I have seen her. She is knowledgeable and accessible. I have recommended her to the rest of my family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mountain View – Jan 23, 2018
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I will not even give one star. Initial appt. only, no further appts, no lab work. When she received the blood work order by my last doctor, she called to caution on a couple of readings, but never ordered more lab work, nor follow up appt. I went in for headaches, her assistance checked me in and did a good job. She came in asked what I needed refills on, never even brought up my headaches. Emailed about refills for husband and I no response., Longs texted, refills not approved, that we need..
What went well
No results
What could be improved
No results
Helpful
Keaau, HI – Dec 03, 2017
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No recommendations from me!! Have never received a diagnosis from her except for her to say that my lower back pain that I had for 4 weeks was "chronic"! She said she was going to "refer" me to a pain specialist (which she does on a frequent basis) that never happened! Medications either never prescribed or prescribed wrong! Receptionist is not very tactful when dealing with patients. I was told, "there's some patients we just don't care about"....I think I fell into that category!
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Nov 03, 2017
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I went to Hilo urgent care because I had a migraine and was out of my medicine. I specifically requested she send the prescription to the 24 hour pharmacy because it was after hours. When I got to the the pharmacy there was nothing for me!? This level of incompetence is unacceptable for a " healthcare provider" ! What do I do now about my migraine headache? Go to the ER? Waste insurance money again for a simpleton's ineptitude? Very sad! Don't recommend her at all!
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Hilo, HI – Jun 07, 2017
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About Me

biography

Leilani Kerr, APRN is a nurse practitioner in Hilo, HI. She is accepting new patients.
  • Nursing (Nurse Practitioner)

Locations

Practice

Office45 Mohouli St Hilo, HI 96720
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