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Lisa Alcala, MFT

Lisa Alcala, MFT

Marriage & Family Therapy

Lisa Alcala, MFT is a marriage & family therapist in Los Gatos, CA.

2.6 Star Rating
Based on 10 reviews 2.6 Star Rating (10 reviews)

Practice

15750 Winchester Blvd Ste 103 Los Gatos, CA 95030

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At a Glance

  • Easy Scheduling
    Patients said scheduling was easy. See reviews
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
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Lisa Alcala's Reviews

Likelihood to recommend Lisa Alcala

2.6
10 ratings, 10 with a written review
5 star
40%
40%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
60%
60%

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Great therapist
I completely recommend Lisa. She is able to bring humor into the therapy. She's been helpful to my family. My only issue is that she only dies in person and we have to fight a lot of traffic to get to her. But I love that she's in person. I highly recommend her!
What went well
No results
What could be improved
No results
Helpful
Apr 16, 2025
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horrible experience with this therapist
This therapist was not a good listener and asked me the same questions over and over when I had already answered them. Her office was super dirty with empty bottles of water stacked in the corner. It was obvious she did not really care and oddly got up in the middle of the session to check the time LOL. Please don't go see her.
What went well
No results
What could be improved
No results
Helpful
Sarah – Feb 09, 2024
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Very personable and deeply observant. Over the years she has been consistent with her kindness, care, advice, grounding help, and goes the extra mile in and out of sessions. She has given me space and tools to advocate for myself more. Highly recommended.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Feb 22, 2021
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Horrible experience. Lisa is impatient and lacks insight during meetings. Most conversations would have empty pauses with minimal informative direction. I wish I had seen these reviews in advance but she was the only therapist available on short notice.
What went well
No results
What could be improved
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Feb 16, 2021
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I have been receiving counseling from Lisa for almost a year now. For me, she is very attentive, helpful, and caring. She knows what I am going through in life and not only cares, but is helping me through life. Some of our conversations have been relatively deep, and I feel comfortable sharing my history with her because I know she will only help me. I would recommender her to anyone I know who is in need of help.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Apr 29, 2020
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She's a very poor listener, dull and not insightful, doesn't ask questions, and means to cut sessions short. I could call up a bad friend and I would get this experience for free. She doesn't care. I went into therapy discussing my goals and concerns, but she rarely asked me questions or gave any insight. And she asked me if I wanted to end the session short. No, I want good, engaging therapy. I don't want to hear, "Oh, okay" or "Oh that sucks" all the time without any follow-up. It really seems like she does not care. I'm 26 years old and told her I'm applying to grad school in 3 years, and she ignored me and asked me if I took the PSAT (high school) or if I applied to FAFSA. Completely irrelevant. She didn't even ask me questions about my motives. She has teenage sons and other clients that age. I am paying her to give me guidance, not for her to hear my guidance. I rarely give low ratings but she is quite pathetic.
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Surabhi – Apr 16, 2020
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A good therapist is a listener, observer, and adviser. A great therapist can be all three and knows when to be each. Lisa is a great therapist in my opinion. Many people assume a therapist can listen to a problem, provide an answer (quick fix), and they're out in a couple of sessions. That's simply not realistic. A great therapist needs time to understand the patient, get to know what's spoken (listener) versus unspoken (observer) before giving suggestions on a treatment (adviser). Having seen her for four months, I can say she has gone above and beyond my expectations. She has ALWAYS been professional, thoughtful, appropriately concerned, and offers sage advise when it's needed. While everyone can offer negative reviews, I suggest considering that none of those for Lisa, either here or elsewher, offer any details on the time spent or issues covered. My issues are ongoing, medical, personal, and life changing. These are major topics requiring exceptional care. I'm very grateful
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Bryan Robertson – Sep 05, 2019
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Worst experience ever for my teenage daughter. Cold, insensitive, unable to connect. No EMPATHY. Made comments completely out of place that made my daughter not want to come back to see her again. Do not take your kids with her.
What went well
No results
What could be improved
No results
15 others found this helpful
Helpful
May 19, 2019
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Cold, does not connect to or seem to care about patients
What went well
No results
What could be improved
No results
11 others found this helpful
Helpful
May 09, 2019
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Unprofessional and bizarre lack of empathy, poor listener.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Oakland, CA – Oct 13, 2017
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About Me

biography

Lisa Alcala, MFT is a marriage & family therapist in Los Gatos, CA.
  • Marriage & Family Therapy

Locations

Practice

Office15750 Winchester Blvd Ste 103 Los Gatos, CA 95030
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