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Dr. Lisa Graybeal, OD

Dr. Lisa Graybeal, OD

Optometry

Dr. Lisa Graybeal, OD is an optometrist in Concord, NC. She graduated from Southern College of Optometry in 2002.

4 Star Rating
Based on 5 reviews 4 Star Rating (5 reviews)

Practice

150 Concord Commons Pl SW Concord, NC 28027

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Graybeal's Reviews

Likelihood to recommend Dr. Graybeal

4.0
5 ratings, 5 with a written review
5 star
60%
60%
4 star
20%
20%
3 star
0%
0%
2 star
0%
0%
1 star
20%
20%

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Excellent Dr and support staff
Dr. Graybeal is thorough. No insurance covers eye photo versus eye dilation, which is covered. These two examples have nothing to do with her work ethic, professional courtesy, and ability to explain extensively. She and her staff provided excellent customer service and care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cee Gee – Sep 05, 2024
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Very personable with great knowledge of medical conditions relating to eye health. She took the time to explain them in detail even on an overbooked day.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John – Jul 17, 2022
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Will never visit her again. She performed my eye exam at Sam’s club in North Charleston, SC. Exam went fine, but she and her receptionist refused to refund me my “copay” when I discovered that my insurance required no copay. They claimed that the $25 was for the photo of my eye, which I didn’t agree to, I signed for a dilation. They use laminated forms and provide dry erase markers, so the evidence is wiped clean. The form they claim was for the Hippa, “just sign the bottom” was for the supposed fee. My fault for not reading, just trusting the people in position.
What went well
  • Wait times
What could be improved
  • Didn't explain conditions well
Helpful
Cheryla – Oct 29, 2021
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Dr. Graybeal is second to none. She has examined my eyes in the past. I had to go to Charlotte Eye Ear Nose and Throat because of potential macular degeneration. I had a great doctor there, but the technician that examined me for new glasses was no Dr. Graybeal. I have gone to other providers for various reasons. I came back to Dr. Graybeal again. She is the best. My exam was smooth and easy. She listens, is very knowledgeable and is generous with sharing that knowledge. I can see better than ev
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Concord, NC – Mar 25, 2016
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Dr. Graybeal is second to none. She has examined my eyes in the past. I had to go to Charlotte Eye Ear Nose and Throat because of potential macular degeneration. I had a great doctor there, but the technician that examined me for new glasses was no Dr. Graybeal. I have gone to other providers for various reasons. I came back to Dr. Graybeal again. She is the best. My exam was smooth and easy. She listens, is very knowledgeable and is generous with sharing that knowledge. I can see better than ev
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Gayle cook in Concord, NC – Mar 25, 2016
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About Me

biography

Dr. Lisa Graybeal, OD is an optometrist in Concord, NC. She graduated from Southern College of Optometry in 2002.
  • Optometry

  • Southern College Of Optometry

    Medical School, 2002

Locations

Practice

Abrams Barrows Cohen & Associates150 Concord Commons Pl SW Concord, NC 28027
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