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Dr. Luis Mateus, PSY.D

Dr. Luis Mateus, PSY.D

Clinical Psychology

Dr. Luis Mateus, PSY.D is a clinical psychologist in Alexandria, VA. He is accepting telehealth appointments.

1.8 Star Rating
Based on 5 reviews 1.8 Star Rating (5 reviews)

Practice

5500 Holmes Run Pkwy Ste C4 Alexandria, VA 22304
Telehealth available

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Dr. Mateus' Reviews

Likelihood to recommend Dr. Mateus

1.8
5 ratings, 4 with a written review
5 star
20%
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1 star
80%
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I have been seeing Dr. Mateus for years and I highly recommend him. Dr. Mateus demonstrates true care and consideration for his patients. His patience and ease highly valued.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Aug 08, 2018
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I went to see him 3 times. He fell asleep 2 of the times. It’s the worst feeling when you have an issue and you are explaining to a medical professional and said professional falls asleep on you. Beyond this, his actual sessions were slow, robotic and very dry. He may have been asleep with his eyes open as well.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
SL in Chantilly, VA – Jun 09, 2018
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I left his office feeling worse than when I entered it. A robot of a Dr, asked questions down a list, no indication that he was listening to answers. Suggested breathing exercise and to come back often for more ways to breath. Ended the appointment while I was in the middle of an anxiety attack
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Nancy in Chantilly, VA – Feb 21, 2017
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Horrible. He fell asleep during one of our sessions. I never went back. He also would charge me for an entire hour even if our session only lasted 15 minutes. The billing department also sent me a bill to the wrong address and it ended up going to a collections agency and nearly ruined my credit. Stay away from this practice!
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
G. D. in Alexandria, va – May 22, 2016
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Know Before You Go

About Me

biography

Dr. Luis Mateus, PSY.D is a clinical psychologist in Alexandria, VA. He is accepting telehealth appointments.

  • Clinical Psychology

Focus on Depression

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Locations

Practice

Potomac Center Inc.5500 Holmes Run Pkwy Ste C4 Alexandria, VA 22304
1
(703) 379-7350

Compare with other Clinical Psychologists

Compare Dr. Mateus with our nearby Clinical Psychologists at Rula Health - Virginia.

Filter by:
Provider Ratings
See all Clinical Psychologists in Alexandria, VA