background
background
Maria Horan, CSWR

Maria Horan, CSWR

Counseling

Maria Horan, CSWR is a counselor in Utica, NY. She is accepting new patients.

2.2 Star Rating
Based on 9 reviews 2.2 Star Rating (9 reviews)

Practice

2626 Genesee St Utica, NY 13502

Make an Appointment

ADVERTISEMENT

BetterHelp

BetterHelp is an online service created to help you with your mental health. Sign up and find support from a licensed therapist.

Enjoy 20% off your first month with code "Healthgrades"

Enjoy 20% off your first month with code "Healthgrades"

As a BetterHelp partner, Healthgrades Marketplace, LLC, may receive compensation from BetterHelp if you purchase products or services through the links provided on this page.

Experience Check

Search for experience in a specific area

Insurance Check

Search for your insurance carrier and choose your plan type

Maria Horan's Reviews

Likelihood to recommend Maria Horan

2.2
9 ratings, 8 with a written review
5 star
22%
22%
4 star
11%
11%
3 star
0%
0%
2 star
0%
0%
1 star
67%
67%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

I was referred to Maria Horgan by my primary care provider. When I told the receptionist that part of what I was looking for was a psych. evaluation and diagnosis (which I’ve never had), she started interrogating me as to why I wanted that. I tried to explain that I wanted to know why I was suffering, but she wouldn’t even let me complete a sentence. She cut in with “we don’t dog drugs here, so if that’s what you’re looking for we can’t help you.” I’ve never been so insulted by someone’s preconceived, bigoted notions in my life. This woman basically called me a junkie for wanting to know what my health issue was. I believe it was the above-mentioned “Cheryl” whom I spoke to but I can’t swear to that. It seems she’s quite the piece of work.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
8 others found this helpful
Helpful
Patrick – Aug 17, 2021
×Post a ResponseAre you Maria Horan?
I am really shocked at the reviews I am seeing on here regarding Maria. My daughter loves her, as I do also. My other daughter wants to see her because we love her so much. She has been a huge help to my daughter.
What went well
  • Office environment
  • Listened & answered questions
  • Wait times
What could be improved
  • Difficult to schedule appointment
2 others found this helpful
Helpful
Apr 28, 2021
×Post a ResponseAre you Maria Horan?
I've had two great experiences with counselors at this practice but Maria herself is an absolute tyrant. Called and harassed me for an insurance issue waiting to be resolved. She used derogatory language when speaking with me. When the issue was resolved she never offered an apology and continued acting unprofessionally. Unfortunately cannot recommend since the whole experience in working with her was a nightmare. Counselors however were fantastic. It's a shame they have to deal with that.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Aug 28, 2020
×Post a ResponseAre you Maria Horan?
Absolutely terrible !! Would never recommend her.. Unprofessional!! and no knowledge of what would be expected ..! No experience What so ever.. She should not be allowed in the building ..And She certainly should not be allowed to be called a counselor.. She couldn’t Counsel a Worm .. Horrible personality ,insulting , rude made fun of the medication I was on .. She is not a doctor and can’t even write anyone an aspirin .. how can she make fun of medications a person takes That a real doctor prescribed ..no help To say the least .. Waste of money by far! Will not go back .... She made me feel worse then I Did before I came there for help .. Sad they let unfit people like that call themselves a Counsler to help people that pay Cash for poor and unprofessional service and to be insulted.. Can leave 0 stars or I would ..
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
May 14, 2020
×Post a ResponseAre you Maria Horan?
I showed up for my appointment and a half hour later the staff finally showed up. When I asked why they scheduled me before they opened, they told me I was mistaken but it was written on a card. After that I saw Stephanie in Maria's office and she was very inconsiderate. I told her I have certain auditory triggers & she started doing them constantly whenever we met. I would start crying & she would continue. Also, the receptionists were always irritable and snippy.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
New Hartford, NY – Nov 09, 2017
×Post a ResponseAre you Maria Horan?
Called to schedule an appointment for a returning client after 5 years with extreme depression. Was told there would be a 6 week wait for an appointment after stressing the urgency. The secretary, Cheryl, was snippy and rude. She told me to call mobile crisis if it couldn't wait 6 weeks. After a wonderful experience 5 years ago, ( We had been going there for at least 4 years) I was heartbroken and disgusted to think a place that had been such a source of recovery for my family was now so bitter.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Canastota, NY – Sep 20, 2017
×Post a ResponseAre you Maria Horan?
We were able to schedule counseling for our child and once established, we found the staff and especially our childs counselor to be very accomodating. Especially helpful in a time of crisis.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Apr 03, 2016
×Post a ResponseAre you Maria Horan?
Called here and they were able to see me an hour after u made the appointment, I didn't even get to Finnish the paper work by the time I was called in to the room
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Anon in Utica, new york – Feb 18, 2016
×Post a ResponseAre you Maria Horan?

Leave a review

How was your experience with Maria Horan?

About Me

biography

Maria Horan, CSWR is a counselor in Utica, NY. She is accepting new patients.
  • Counseling

Locations

Practice

LYNN Tomaino CSW & Associates2626 Genesee St Utica, NY 13502
1